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Quality Inn & Suites

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn & Suites

Exterior
Room, 2 Queen Beds, Non Smoking | Premium bedding, pillow-top beds, in-room safe, desk
Suite, 1 King Bed, Non Smoking | Premium bedding, pillow-top beds, in-room safe, desk
Lobby
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pet-friendly
  • Laundry
  • Housekeeping
  • Parking included
  • Air conditioning

Explore the area

Map
522 East Stratton Avenue, Monterey, TN, 38574
  • Tennessee Tech University
    19 min drive
  • Cummins Falls State Park
    35 min drive
  • Burgess Falls State Park
    37 min drive
  • Crossville, TN (CSV-Crossville Memorial)
    24 min drive

Room options

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About this property

Quality Inn & Suites

Hotel in Monterey with free breakfast and 24-hour front desk
This smoke-free hotel features laundry facilities, a 24-hour front desk and free breakfast. Free WiFi in public areas and free self parking are also provided.
Quality Inn & Suites offers 50 accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. LCD televisions are featured in guestrooms. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Monterey hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Quality Inn & Suites. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Amenities include meeting rooms, laundry facilities and a lift
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 11.6 miles (18.6 km) from Caney Fork River and 15.1 miles (24.2 km) from Dogwood Park
  • Dogs welcome for a fee (restrictions apply)
Free breakfast is served daily. Public spaces have free WiFi. The business-friendly Quality Inn & Suites also features laundry facilities and a lift. Free self parking is available.

This Monterey hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 6:00 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 9:30 AM on weekends

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Lift (107 centimetre wide door)
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Late check-in fee: USD 25
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from September 10 2024 to May 31 2025 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night, plus a deposit of USD 25 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 25 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Late check-in fee: USD 25

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Front desk staff will greet guests on arrival.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Bethel Inn Suites
Super 8 Hotel Monterey
Super 8 Monterey Hotel Monterey
Bethel Inn Monterey
Bethel Monterey
Bethel Inn Suites
Quality Inn Suites
Quality Inn & Suites Hotel
Quality Inn & Suites Monterey
Quality Inn & Suites Hotel Monterey

Quality Inn & Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 348 out of 719 reviews" "
Rating 8 - Good. 238 out of 719 reviews" "
Rating 6 - Okay. 78 out of 719 reviews" "
Rating 4 - Poor. 31 out of 719 reviews" "
Rating 2 - Terrible. 24 out of 719 reviews" "

8.6/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Ginda

Stayed 1 night in Sep 2024

10/10 Excellent

Mark

Travelled with family
Liked: Amenities
Stayed 1 night in Sep 2024

10/10 Excellent

James

Stayed 1 night in Aug 2024

8/10 Good

John, NASHVILLE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff, close to the Thruway, Burger King next door, gas station/convenience store walking distance.
Stayed 1 night in Sep 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great hospitality and service members were awesome
Stayed 3 nights in Sep 2024

6/10 Okay

MICHAEL, Bostic

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Overall our stay was ok. The staff was great and breakfast was good however the carpet throughout the motel was dirty and the motel just didn’t feel clean.
Stayed 1 night in Sep 2024

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 1 night in Sep 2024

8/10 Good

Raymant

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visiting family
Room was clean and comfortable.
Stayed 4 nights in Aug 2024

10/10 Excellent

Vivian C.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Tara

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The place was absolutely disgusting! The carpet outside the room was seriously water damaged and stained. The hallway and room smelled like a wet dog that had never had a bath. In the past they didn't allow local Crack heads to stay there. That has changed as tweekers were everywhere! No pool or workout facility to exercise either. Those facilities were locked up tight. The lady at the front desk was very kind and sweet upon check in tho.
Stayed 1 night in Aug 2024

8/10 Good

Sonya

Stayed 1 night in Jun 2024

8/10 Good

Karin Lee

Stayed 1 night in Aug 2024

6/10 Okay

Brian, ALEXANDRIA

Liked: Cleanliness, staff & service, property conditions & facilities
Very very average. Not one i would take my family too but okay for just me.
Stayed 1 night in Aug 2024

8/10 Good

DANIEL-LYNN, Henderson

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities
This is one of the better hotels in Henderson. If you are staying the night it will meet your needs. It is clean and the bed was comfortable. It is aged and worn out a bit but is a good value. The area it is located is a bit noisy but fine if you are a sound sleeper. Our dog was ok with the room as well.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Easy and cheap.
Clean. Cheap.
Stayed 1 night in Aug 2024

6/10 Okay

Kevin

Was okay
Stayed 1 night in Jul 2024

2/10 Terrible

Jimmie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire hallway leading to my room smelled like cigarettes, the lobby and dining area also smelled. The room was typical cheap old motel furniture, the carpets had multiple stains, and the room smelled like someone had just put out a Marlboro. There were only two tiny bath towels available and when I asked for 4 more she said I could only have two. I stayed 3 night and there was a sticker on the bathroom mirror saying you had to asked for the room to be serviced. I asked for service twice, two days in a row. Neither day did the maid service clean the room. The second day I went to front desk and asked for clean towels, the front desk lady told me to bring towels to the front desk and she’d swap them out 1 for 1. I told her I’m a paying guest, not staying at my mom’s house. You come to my room and pick them up. Then it became verbally hostile, she just told me I could just check out if I wasn’t happy. This went back and forth, I don’t want to repack all my stuff just for a one night at another place. Avoid this place , it’s pretty much a dump and the night clerk person is hostile if you ask her to do part of her job
Stayed 3 nights in Aug 2024

10/10 Excellent

Marvin

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Jose

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay here again, got a peaceful sleep.
Stayed 1 night in Aug 2024

10/10 Excellent

Todd

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet. Clean bathroom. Comfortable bed.
Stayed 1 night in Aug 2024

8/10 Good

Shirley

Travelled with family
Liked: Cleanliness, staff & service
Room was clean. Basic room
Stayed 1 night in Aug 2024

6/10 Okay

Dale

Disliked: Property conditions & facilities, room comfort
It was overrated on your website.
Stayed 1 night in Apr 2024

2/10 Terrible

Christy

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Filthy, smelled of BO. Pubic hair in the bed. Roach seen. Blanket was torn and filthy.
Stayed 1 night in Jul 2024

10/10 Excellent

Heather

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needs to be brighter
The view was blocked by a pillar and construction. The lighting in the room was bad 2 lamps not bright. Hard to see.
Stayed 1 night in Jul 2024