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Superior Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Executive Suite

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 Double Bed (Small)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Comwell Copenhagen Portside Dolce by Wyndham. During your stay, you'll be within walking distance of Parken Stadium. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Guests have good things to say about the accommodation for the comfy beds and nice bathrooms
  • Just a 4-minute drive from Little Mermaid and 7 minutes from Tivoli Gardens
  • Dogs welcome for a fee (restrictions apply)

Comwell Copenhagen Portside Dolce by Wyndham ratings based on 11 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Comwell Copenhagen Portside Dolce by Wyndham

Everyone (5) Couples (4) Family (2)
4 out of 5
Hotel de très bonne qualité mais cher, comme Copenhague en général.

Posted by on 14 Aug 2024

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Comment from Hotel Management

15 Aug 2024 by Tea

Dear GerardThank you for taking the time to share your ratings!We are delighted that you chose a stay with us and we appreciate your high ratings.It is fantastic to see that everything met your expectations. Our prices are dynamic and follow the demand in the city. For any additional questions or feedback, do not hesitate to contact us again. We hope to welcome you back soon and wish you a lovely evening!Best regardsTea, Reception

4 out of 5
Mit U-Bahn git erreichbar!👍

Posted by on 13 Jul 2024

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Comment from Hotel Management

18 Jul 2024 by Tea

Dear AndreaThank you for sharing your honest experience with us. We appreciate your visit and your honest feedback. It is great that you especially enjoyed the location near the metro. We hope to welcome you back soon and wish you a lovely day!Best regardsTea, Reception

4 out of 5

Posted by on 20 Jul 2023

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Comment from Hotel Management

9 Aug 2023 by Tea

Dear HeliThank you for sharing your honest experience at Portside. We appreciate your ratings, and we are thrilled to read your kind 4/5 rating. If you have any inputs for us to improve further, feel free to contact us directly. We hope to welcome you back soon, and wish you a lovely day. Best regardsTea, Reception

5 out of 5

Posted by on 18 Jul 2023

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Comment from Hotel Management

8 Aug 2023 by Judy

Dear Johanna, Thank you for your review and your stay. We are always striving to make your stay as special as possible, therefore, we are glad to see that you have enjoyed your stay, and that everything has met your expectations, and we are looking forward to many more visits from you in the future! Sincerely, Judy, Front Desk

5 out of 5
Everything was great! We got our room two hours early and all of our wishes were fulfilled. The staff was lovely and helpful. The metro station is almost at the front door, so it was really easy to get around everywhere 24/7. A grocery store was found within walking distance. I can really recommend this hotel!

Posted by on 7 Jul 2023

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Comment from Hotel Management

11 Jul 2023 by Yahye

Hi Janina,Thank you for your comments and helping us understand what made your stay so great.We hope to welcome you another time.

5 out of 5

Posted by on 9 May 2023

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Comment from Hotel Management

14 May 2023 by Arif

Dear Veli-Pekka,Thank you for taking the time to answer this questionnaire.I am glad that you chose a stay at Portside, and how wonderful that everything met your expectations.I hope we will be able to welcome you again soon, and wish you a nice day.With best regardsArif, Reception

4 out of 5
Leider hatten wir ein Zimmer Richtung Baustelle, der Zimmer Service lies zu wünschen übrig, was die Reinigung angeht, das Bett und Bettwäsche waren spitzenmässig, der Service am Empfang und zum Frühstück exquisit und das Frühstück perfekt, vielen herzlichen dank auch für das grossartige Gym

Posted by on 5 May 2023

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Comment from Hotel Management

7 May 2023 by Sannah

Dear Walter,Thank you for your recent at our hotel and for leaving us this great review afterwards.Since our biggest priority is to make all our guest leave satisfied and happy, we are glad to hear that you enjoyed everything! Please contact us in advance for your next stay. That way we can note down your preferences for the room and do our best to fulfill them.Thank you for notifying us about your experience of the cleaning. I will forward your it to the respected department, as this is not our usual or desired standard.We look forward to greeting you again soon.Have an exquisite day!Yours sincerely,Sannah, Front deskComwell Copenhagen Portside

5 out of 5
Tyylikäs ja hiljainen uudenkarhea hotelli jossa runsas valikoima aamupalabuffetissa, ystävällinen henkilökunta, erinomainen sijainti metroaseman välittömässä läheisyydessä, mukava sänky ja petivaatteet, toimiva ilmastointi.

Posted by , from Helsinki on 24 Apr 2023

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Comment from Hotel Management

28 Apr 2023 by Judy

Dear Sidonia , Thank you for your review and your stay. We are always striving to make your stay as special as possible, therefore, we are glad to see that you have enjoyed your stay, and that you found the hotel in an excellent location, and that everyhting else has met your expectations. We are looking forward to many more from you in the future! Sincerely, Judy, Front Desk

5 out of 5

Posted by on 13 Aug 2022

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Comment from Hotel Management

17 Jan 2023 by Dib

Dear Rachel, Thank you for your visit and thank you for taking the time to answer our questionnaire. We constantly strive to improve, and your opinion helps us to optimize the experience for our guests, we therefore appreciate that you wanted to share your honest opinion with us! One of our biggest priorities is that our guests leave us happy and satisfied, we are therefore incredibly happy to hear that you had a good stay with us and that the facilities were right for you. We appreciate your high rating of us, and we hope that we will have the opportunity to welcome you again! Thank you for this time, Rachel. Have a nice day, Yours sincerely Dib, Front Desk Comwell Copenhagen Portside

5 out of 5
Excellent hotel to stay in nice and silent area.

Posted by on 8 Jul 2022

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Comment from Hotel Management

21 Jul 2022 by Comwell Copenhagen Portside Dolce by Wyndham

Dear Perttu, Thank you for your visit and thank you for taking the time to answer our questionnaire. We constantly strive to improve, and your opinion helps us to optimize the experience for our guests, we therefore appreciate that you wanted to share your honest opinion with us! One of our biggest priorities is that our guests leave us happy and satisfied, we are therefore incredibly happy to hear that you had a good stay with us and that the facilities were right for you. We appreciate your high rating of us, and we hope that we will have the opportunity to welcome you again! Thank you for this time, Perttu. Have a nice day, Yours sincerely Merce, Front Desk Comwell Copenhagen Portside

About the Comwell Copenhagen Portside Dolce by Wyndham

Location Alexandriagade 1, Copenhagen, Hovedstaden 2150

Renovations + Closures

The following facilities are closed for Christmas Eve, New Year's Eve and New Year's Day:

  • Dining venue

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 16 meeting rooms are available. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 4478 square feet (416 square metres) and includes conference space. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Comwell Copenhagen Portside Dolce by Wyndham. This 4-star Copenhagen hotel is smoke free.

  • 1 building
  • 445 guestrooms or units
  • 5 levels
  • 4478 sq ft of conference space
  • 416 sq. m of conference space
  • Built in 2021
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Østerport Station (2.8 km / 1.7 mi)
  • Metro station: Orientkaj Station (0.2 km / 0.1 mi)

Room Amenities

Comwell Copenhagen Portside Dolce by Wyndham offers 445 accommodations with a safe and a hairdryer. A pillow menu is available. 40-inch flat-screen televisions come with digital channels and Netflix. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and free toiletries. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Netflix
  • Hypo-allergenic bedding
  • Pillow options
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Connecting rooms available
  • Wardrobe or cupboard
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.

On-site venue – This restaurant serves breakfast, lunch and dinner.

On-site venue No. 2 – bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Swimming nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time ends at 11:00 PM
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

If you are planning to arrive after 11:00 PM, please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for DKK 300.0 per night.
  • Cots (infant beds) are available for DKK 150.0 per night.

Pet Policy

  • Pets: DKK 250 per accommodation, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property uses solar energy, plus eco-friendly cleaning products

This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. This property uses solar energy, plus eco-friendly cleaning products. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.

  • One child stays free
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Water dispenser use by guests actively encouraged
  • Pets allowed in specific rooms only
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 2
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Count on Us (Wyndham)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Parking height restrictions apply
  • Renewable energy source - solar
  • Individually-wrapped food options are not available
  • Online penalty collection
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately DKK 195 for adults and from DKK 97.5 for children
  • Nearby parking fee: DKK 195 per day
  • Pet fee: DKK 250 per accommodation, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: DKK 150.0 per night
  • Rollaway bed fee: DKK 300.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comwell Copenhagen Portside Dolce by Wyndham Hotel
  • Comwell Copenhagen Portside Dolce by Wyndham Copenhagen
  • Comwell Copenhagen Portside Dolce by Wyndham Hotel Copenhagen

You should know

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Key (Foundation for Environmental Education)
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.