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Galaxy Hotel

5.0 star property

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Photo gallery for Galaxy Hotel

Exterior
Outdoor pool, open 9:00 AM to 8:00 PM, pool umbrellas, pool loungers
Exterior
Free minibar, in-room safe, desk, soundproofing
Daily full breakfast (MOP 228.8 per person)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free airport shuttle
  • Bar
  • Pool
  • Parking included
  • Breakfast available
  • Spa

Explore the area

Map
Estrada da Baia de Nossa Senhora, Da Esperanca, Cotai
  • Rua do Cunha
    ‪9 min walk‬
  • Cotai Arena
    ‪9 min walk‬
  • Cotai Strip
    ‪14 min walk‬
  • Macau (MFM-Macau Intl.)
    ‪5 min drive‬

Room options

View all photos for Deluxe Resort Twin

Free minibar, in-room safe, desk, soundproofing

Deluxe Resort Twin

  • 35 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Resort King

Free minibar, in-room safe, desk, soundproofing

Deluxe Resort King

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite

Free minibar, in-room safe, desk, soundproofing

Premier Suite

  • 121 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite

Royal Suite | Living room | LCD TV, pay films

Royal Suite

  • 71 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe City Twin

Free minibar, in-room safe, desk, soundproofing

Deluxe City Twin

  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Galaxy Suite

Free minibar, in-room safe, desk, soundproofing

Galaxy Suite

  • 77 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe City King

Free minibar, in-room safe, desk, soundproofing

Deluxe City King

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

View from property

The Venetian Macao

  • Pool
  • Hot tub
  • Spa
  • Free airport shuttle
4.5 out of 5, Wonderful, (1002)
The price is CHF 337
for 1 room
includes taxes & fees
8 Mar - 9 Mar
The Venetian Macao

About this property

Galaxy Hotel

Elegant beach hotel and free water park
Guests of this beach hotel will appreciate convenient on-site amenities such as a fitness centre and spa services.
Galaxy Hotel offers 1449 air-conditioned accommodations, which are accessible via exterior corridors, and features free minibar items and minibars. A pillow menu is available. LCD televisions come with premium satellite channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

An outdoor pool and a children's pool are on site. Other recreational amenities include a complimentary water park, a lazy river and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at Galaxy Hotel. During your stay, you're just a quick walk from Qube at the Venetian. Features include free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free WiFi and wired Internet
  • Free self-parking
  • Drinking and dining options include 20 restaurants, 2 coffee shops/cafes, a swim-up bar and 4 poolside bars
  • Full breakfast served daily for a fee
  • Splash around at the free water park with a lazy river or swim in the outdoor pool
  • Services include a children's club, a lifeguard on-site and dry cleaning/laundry
  • On-site recreation includes a gym and a playground
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Within a 15-minute walk of Rua do Cunha and Cotai Strip
  • Free airport, casino and shopping centre shuttle service
Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. After a day at the beach, enjoy amenities at Galaxy Hotel such as a complimentary water park, a lazy river and a complimentary children's club.

There are 20 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 4 poolside bars and 5 bars/lounges. Public spaces have free WiFi and wired Internet. This luxury hotel also offers an outdoor pool, a children's pool and a fitness centre. Free self parking is available.

This 5-star Cotai hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:30 AM.
Terrazza – This restaurant only serves dinner.
Cafe De Paris Monte-Carlo – This restaurant serves lunch and dinner. Open daily.
CHA BEI – On-site restaurant. Open daily.
Pak Loh – This restaurant serves lunch and dinner. Open daily.
Bei Shan Lou – This restaurant serves lunch and dinner. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Indonesian, Japanese, Korean, Portuguese, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 10:00 AM to 8:30 PM at scheduled times
  • Free area shuttle
  • Area shuttle
  • Free casino shuttle
  • Free ferry terminal shuttle
  • Free shopping centre shuttle
  • Limo/town car service
  • Free covered self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: MOP 228.80 for adults and MOP 129.80 for children
  • 2 coffee shops/cafes
  • 20 restaurants
  • 4 poolside bars
  • 5 bars/lounges
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Bei Shan Lou
  • Cafe De Paris Monte-Carlo
  • CHA BEI
  • Pak Loh
  • Terrazza

Things to do

  • Art gallery
  • Children's pool
  • Free children's club
  • Free water park
  • Gym
  • Lazy river
  • Outdoor pool
  • Playground
  • Shopping centre
  • Waterslide

Family friendly

  • Children's pool
  • Free area shuttle
  • Free children's club
  • Free water park access
  • In-room refrigerator
  • Laundry facilities
  • Lazy river
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Pool umbrellas

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
According to Macau Law No. 16/2021, visitors are required to provide the incoming passenger card issued while clearing immigration. If the card could not be provided, guests are not allowed to stay.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 18 November to 17 April:
  • Water park

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MOP 446.2 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately MOP 228.8 for adults and from MOP 129.8 for children
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MOP 446.2 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 8:00 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Galaxy Hotel
Galaxy Hotel Macau
Galaxy Macau
Macau Galaxy
Galaxy Hotel Cotai
Galaxy Cotai
Galaxy Hotel Hotel
Galaxy Hotel Cotai
Galaxy Hotel Hotel Cotai

Galaxy Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 674 out of 1001 reviews
Rating 8 - Good. 272 out of 1001 reviews
Rating 6 - Okay. 31 out of 1001 reviews
Rating 4 - Poor. 13 out of 1001 reviews
Rating 2 - Terrible. 11 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

sin ho, PORTERVILLE

Stayed 3 nights in May 2024

10/10 Excellent

Phu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Amazing service. Went out and beyond our expectations.
Stayed 2 nights in Mar 2024

8/10 Good

nuttaphol

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

YIWEN

Stayed 1 night in Feb 2024

2/10 Terrible

Mei Lai

Stayed 3 nights in Jan 2024

10/10 Excellent

Nianzhe

Stayed 1 night in Jan 2024

10/10 Excellent

Brock

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding property, with so many luxurious touches. We stayed here for our honeymoon and they went the extra mile to make it a special time for us. I will definitely be back as being winter we missed out on the amazing pool facilities
Stayed 3 nights in Jan 2024

4/10 Poor

Weisong Christian

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
餐厅、人员服务（搭帐篷，in-room dinning等）都达到5星标准，但走廊隔音以及空调、排风系统糟糕。 最差的是排风系统，明明是无烟房，却在浴室传来脓肿烟味，导致半夜11点多换房。 而且明知我们有带2岁孩童，还有这样的安排，极度失望。 应该起码免掉我们一晚的房费，因为是夜晚11点才换房，导致小孩12点才睡觉，严重影响第二天安排，送了我们一程几十块到码头的包车。 赌客比较多，半夜很多怪声。
Stayed 2 nights in Dec 2023

8/10 Good

Kam Hon

Travelled with family
Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Dec 2023

8/10 Good

Yem Choo

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Dec 2023

10/10 Excellent

Ka Kee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Omid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

yi, Brookfiled

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 2 nights in Dec 2023

10/10 Excellent

XIAO TING

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very good service. Room service attended very fast, registration counter staff are friendly & check in process is smooth & fast. We requested for early check in & baby cot, hotel accommodated all our request.
Stayed 2 nights in Nov 2023

10/10 Excellent

Twichar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023

10/10 Excellent

Man Hei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Everything was spot on in the room, it was so attentive to see the sweets offered in the room. Staff was very welcoming and friendly, the hospitality was amazing in this hotel. However, was disappointed the swimming canal was closed in autumn time, it was actually the main reason to choose this hotel but no luck to experience it.
Stayed 1 night in Nov 2023

10/10 Excellent

Celine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Candise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Sampson Hin Chung

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury at its finest
Stayed 1 night in Nov 2023

10/10 Excellent

YUK LAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and tidy.
Stayed 1 night in Nov 2023

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel with great facilities. Would definitely recommend.
Stayed 3 nights in Nov 2023

6/10 Okay

ping

Disliked: Staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

Kenneth, Burnaby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is excellent and the room is big, clean and luxury. Would love to stay here again.
Stayed 1 night in Nov 2023

10/10 Excellent

Bayasgalan

Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness and convenience was good for us
Stayed 1 night in Nov 2023

10/10 Excellent

max

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023