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Deluxe City King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Resort King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Resort Twin

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Galaxy Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe City Twin

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Premier Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Galaxy Hotel. During your stay, you're just a quick walk from Museum of Taipa and Coloane History. Features include free WiFi in public areas, free self-parking and a free round-trip airport shuttle.

  • Free WiFi and wired Internet
  • Free self-parking
  • Drinking and dining options include 20 restaurants, 2 coffee shops/cafes, a swim-up bar and 4 poolside bars
  • Full breakfast served daily for a fee
  • Splash around at the free water park with a lazy river or swim in the outdoor pool
  • Services include a children's club, a lifeguard on-site and dry cleaning/laundry
  • On-site recreation includes a gym and a playground
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Within a 10-minute walk of Cotai Strip and Rua do Cunha
  • Free airport, casino and ferry terminal shuttle service

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from 18 November to 28 March:

  • Water park

Property Features

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. After a day at the beach, enjoy amenities at Galaxy Hotel such as a complimentary water park, a lazy river and a complimentary children's club. There are 20 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 4 poolside bars and 5 bars/lounges. Public spaces have free WiFi and wired Internet. This luxury hotel also offers an outdoor pool, a children's pool and a fitness centre. Free self parking is available. This 5-star Cotai hotel is smoke free.

  • 1 building
  • 1449 guestrooms or units
  • 33 levels
  • 20 dining venues
  • 4 bars by the pool
  • 5 bars or lounges
  • 2 coffee shops
  • Conference rooms
  • Built in 2011
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Beauty salon
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of outdoor pools - 1
  • Children's pool
  • Lazy river
  • Waterslide
  • Free WiFi
  • Soundproofed rooms
  • Children's club (free)
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Property shuttles: Free airport shuttle, area shuttle, ferry terminal shuttle, casino shuttle, and shopping centre shuttle
  • Parking: Free self parking

Room Amenities

Galaxy Hotel offers 1449 air-conditioned accommodations, which are accessible via exterior corridors, and features free minibar items and minibars. A pillow menu is available. LCD televisions come with premium satellite channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

  • Stocked minibar (free)
  • In-room dining (24 hours)
  • HD television
  • Digital channels
  • Premium channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Pillow options
  • Separate bath and shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:30 AM.

Terrazza – This restaurant only serves dinner.

Cafe De Paris Monte-Carlo – This restaurant serves lunch and dinner. Open daily.

CHA BEI – On-site restaurant. Open daily.

Pak Loh – This restaurant serves lunch and dinner. Open daily.

Bei Shan Lou – This restaurant serves lunch and dinner. Open daily.

24-hour room service is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a complimentary water park, a lazy river and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site

Spa Services

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

According to Macau Law No. 16/2021, visitors are required to provide the incoming passenger card issued while clearing immigration. If the card could not be provided, guests are not allowed to stay.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MOP 446.2 per night.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and window guards in all accommodation.

  • Debit cards not accepted
  • UnionPay
  • Staffed front desk
  • Children stay free - maximum age 12
  • Contactless check-in is not available
  • No cots (infant beds) available
  • Smoke detector
  • Children stay free
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately MOP 217.8 per person
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MOP 446.2 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Galaxy Hotel
  • Galaxy Hotel Macau
  • Galaxy Macau
  • Macau Galaxy
  • Galaxy Hotel Cotai
  • Galaxy Cotai
  • Galaxy Hotel Hotel
  • Galaxy Hotel Cotai
  • Galaxy Hotel Hotel Cotai

You should know

  • Pool access available from 9:00 AM to 8:00 PM
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Awards & Affiliations

Eco-certified property

This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • EarthCheck
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.