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Superior Suite

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Okura Deluxe Room

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Premier Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Deluxe Room (King)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Royal Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hotel Okura Macau. During your stay, you're just a quick walk from Galaxy International Convention Center. Enjoy features like free WiFi in public areas, free self-parking and a free round-trip airport shuttle.

  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy international cuisine and pool views while dining at Terrace Restaurant
  • Japanese breakfast served daily for a fee
  • Splash around at the free water park with a lazy river or swim in the indoor and outdoor pools
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 3-minute drive from Venetian Macao Casino and a few minutes from City of Dreams
  • Free airport, ferry terminal and local-area shuttle service

Hotel Okura Macau ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Okura Macau

Everyone (1)
3 out of 5
Das Ressort mit Wellenbad und Stromschnellen ist fantastisch. Die Zimmer sind sauber, aber ohne Charme. Das Angebot in der Lounge ist überschaubar und sowohl am Nachmittag als auch am Abend nahezu das selbe. Frühstück in der Lounge sah gut aus, habe jedoch im Terrace im selben Stockwerk gefrühstückt, da die Lounge anscheinend zu voll war

Posted by on 15 May 2019

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About the Hotel Okura Macau

Location Galaxy Macau TM Resort, Cotai,

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from 25 November to 28 March:

  • Water park

Property Features

Hotel Okura Macau offers its guests a complimentary water park, a lazy river, and a waterslide. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A business centre, meeting rooms, and limo/town car service are available. A casino, an outdoor pool, and an indoor pool are also featured at the luxury Hotel Okura Macau. You'll have access to the outdoor pool at a partner property. A roundtrip airport shuttle at scheduled times and An area shuttle are free. Self parking is free. Smoking is allowed in designated areas at this 5-star Cotai hotel.

  • 1 building
  • 488 guestrooms or units
  • 25 levels
  • Conference rooms
  • Built in 2011
  • Casino
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Free water park access
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Children's pool
  • Lazy river
  • Waterslide
  • Free WiFi
  • Free area shuttle
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Property shuttles: Free airport shuttle, area shuttle, and ferry terminal shuttle
  • Parking: Free self parking

Room Amenities

Hotel Okura Macau offers 488 air-conditioned accommodations with fireplaces and free minibar items. A pillow menu is available. 65-inch LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a separate bath and shower, dressing gowns, bidets and toilets with an electronic bidet. This Cotai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Fireplace
  • Stocked minibar (free)
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Films for purchase
  • Pillow options
  • Separate bath and shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Toiletries (free)
  • Bidet
  • Toilet with electronic bidet
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy a Japanese breakfast daily from 7:00 AM to 10:30 AM.

Terrace Restaurant – Overlooking the pool, this restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner.

Yamazato – Overlooking the pool and garden, this fine-dining restaurant specialises in Japanese cuisine and serves lunch and dinner. Open selected days.

Nagomi – This lobby lounge specialises in international cuisine and serves lunch and light fare. Happy hour is offered. Open daily.

24-hour room service is available.

Nearby Activities

A health club and a complimentary water park with a lazy river and waterslides are featured at the hotel. An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

  • Golfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Passes to access the waterpark (Grand Resort Deck) are provided based on the number of paying guests per room. Additional guests must purchase day passes to access the waterpark.

According to Macau Law No. 16/2021, visitors are required to provide the incoming passenger card issued while clearing immigration. If the card could not be provided, guests are not allowed to stay.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Rooms with club lounge access include benefits for single or double occupancy. Additional charges apply if occupancy is more than 2 guests.

Guests booking a breakfast-inclusive rate plan receive breakfast for up to 2 adults (based on occupancy). Additional charges apply for children.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay and cash. Cashless payment methods are available for all transactions.

  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Cash or credit card deposit required
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cots (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MOP 1000 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for Japanese breakfast: from approximately MOP 285.2 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Okura Macau
  • Macau Hotel Okura
  • Macau Okura
  • Macau Okura Hotel
  • Okura Hotel Macau
  • Okura Macau
  • Okura Macau Hotel
  • Hotel Okura Macau Cotai
  • Okura Macau Cotai
  • Hotel Okura Macau Hotel
  • Hotel Okura Macau Cotai
  • Hotel Okura Macau Hotel Cotai

You should know

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Eco-certified property

This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • EarthCheck
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.