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Wynn Palace

5.0 star property
VIP Access

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Photo gallery for Wynn Palace

Bar (on property)
Lobby
Outdoor pool, open noon to 9:00 PM, pool cabanas (surcharge)
Interior detail
Gift shop

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking available
  • Pool
  • Spa
  • Room service
  • Laundry
  • Air conditioning

Explore the area

Map
Avenida Da Nave Desportiva, Cotai
  • City of Dreams
    ‪4 min walk‬
  • Hard Rock Casino
    ‪4 min walk‬
  • The House of Dancing Water
    ‪4 min walk‬
  • Macau (MFM-Macau Intl.)
    ‪10 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Palace King Room

View from room

Palace King Room

  • 68 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite

Premium bedding, minibar, in-room safe, desk

Executive Suite

  • 89 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Fountain Suite Queens Lake View

View from room

Fountain Suite Queens Lake View

  • 85 sq m
  • Lake view
  • Sleeps 2
  • 2 Single Beds

View all photos for Parlor Suite

Premium bedding, minibar, in-room safe, desk

Parlor Suite

  • 136 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Fountain Suite King Lake View

Fountain Suite King Lake View | View from room

Fountain Suite King Lake View

  • 85 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Palace Queen Room

Palace Queen Room | View from room

Palace Queen Room

  • 68 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Fountain Parlor Suite

Fountain Parlor Suite | Premium bedding, minibar, in-room safe, desk

Fountain Parlor Suite

  • 170 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

The Parisian Macao

  • Pool
  • Hot tub
  • Spa
  • Free airport shuttle
4.5 out of 5, Wonderful, (1067)
The price is CHF 113
for 1 room
includes taxes & fees
2 Mar - 3 Mar
The Parisian Macao

About this property

Wynn Palace

Lakefront hotel with 14 restaurants and full-service spa
14 restaurants, a full-service spa and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a steam room, valet parking and 24-hour room service.
Wynn Palace offers 1706 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. Televisions come with pay-per-view films. Bathrooms include a separate bath and shower, bathrobes, slippers and designer toiletries.

This Cotai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a steam room.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including hydrotherapy.
Our customers tell us that they can't get enough of the helpful staff at Wynn Palace. During your stay, you're just a quick walk from City of Dreams. Features include free WiFi in public areas and a free area shuttle, plus 14 restaurants.
  • Free WiFi
  • Enjoy a bite to eat at one of the 14 restaurants
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to body treatments, body wraps or facials at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a steam room
  • Steps from Performance Lake and SkyCab
  • Free ferry terminal and local-area shuttle service
Wynn Palace offers its guests a full-service spa, an outdoor pool, and a steam room. There are 14 restaurants on site. A business centre and meeting rooms are available.

Public spaces have free WiFi. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Wynn Palace. Parking is available for a fee.

This 5-star Cotai hotel is smoke free.

SW Steakhouse – This fine-dining restaurant only serves dinner. Reservations are required.
Wing Lei Palace – This fine-dining restaurant specialises in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.
Pronto – This restaurant specialises in Italian cuisine and serves lunch and dinner. Open daily.
Mizumi – This fine-dining restaurant specialises in Japanese cuisine and only serves dinner. Reservations are required. Open selected days.
Sweets – This café only serves light fare. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free area shuttle
  • Area shuttle
  • Free ferry terminal shuttle
  • Valet parking on site (MOP 750 per day)

Food and drink

  • 14 restaurants

Restaurants on site

  • Mizumi
  • Pronto
  • SW Steakhouse
  • Sweets
  • Wing Lei Palace

Things to do

  • Designer stores
  • Full-service spa
  • Outdoor pool
  • Shopping
  • Steam room

Family friendly

  • Free area shuttle
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • On a lake
  • Pool cabanas (surcharge)
  • Pool umbrellas

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Pay films
  • TV with premium channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to present a valid arrival card issued during immigration clearance.

Renovations and closures

The following facilities or services will be unavailable from February 10 2025 to April 11 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MOP 575.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: MOP 750 per day
  • Rollaway bed fee: MOP 575.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Alipay and WeChat Pay
On-site parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from noon to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Wynn Palace Hotel Cotai
Wynn Palace Hotel
Wynn Palace Cotai
Wynn Palace Hotel
Wynn Palace Cotai
Wynn Palace Hotel Cotai

Wynn Palace Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 808 out of 1002 reviews
Rating 8 - Good. 149 out of 1002 reviews
Rating 6 - Okay. 26 out of 1002 reviews
Rating 4 - Poor. 7 out of 1002 reviews
Rating 2 - Terrible. 12 out of 1002 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ka Yan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly luxurious yet comfortable room and experience!
Stayed 1 night in Oct 2024

10/10 Excellent

Aric

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great service, food, and everything…highly recommend especially if have kids
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Stayed 3 nights in Aug 2024

10/10 Excellent

Kean yeow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will come back again… all excellent and comfort .
Stayed 3 nights in May 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lake view palace restaurant is a disaster. It is much worse than I have it 2 years ago. Later I learned the main chef has left. Nobody informed me when I make the booking
Stayed 2 nights in May 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel! Treated like actual royalty
I wish I could have stayed longer it was without a doubt the highlight of my trip to Hong Kong/Macau region. Exceptional service (every single staff member went above and beyond to deliver the best service). The decor is exquisite, very palatial and beautiful flowers everywhere, they smell lovely and I couldn’t stop taking photos! Plus I had a view of the fountains from my room. There is so much to do from the gorgeous jacuzzi/pool area, the spa was dreamy and I loved my palace pedicure. Thats before the water fountains, the shops and the casino! Which were all brilliant too. I liked the casino as it was better laid out than other casinos in the area and more peaceful. The breakfast was top tier and I tried 99 Noodles which was super yummy. I honestly was not considering coming back to Hong Kong / Macau but now I must just to experience this fabulous hotel again. Thank you so much and I really appreciate the birthday truffles surprise too :)
Stayed 1 night in Apr 2024

10/10 Excellent

vahik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Norman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place to stay in Macau
Stayed 1 night in Nov 2023

6/10 Okay

Ngoc

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
The room smells like smoke. Its terrible, the spa is beautiful
Stayed 2 nights in Oct 2023

10/10 Excellent

Chan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful experience
as expected, the stay was very good. will stay again in future
Stayed 2 nights in Sep 2023

10/10 Excellent

yen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport staff friendly property clean
Stayed 1 night in Jun 2023

10/10 Excellent

Foo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the room facing the fountain.. staff is wonderful. Breakfast buffet is ok..
Stayed 3 nights in May 2023

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is nicest casino I have ever seen
Stayed 3 nights in May 2023

10/10 Excellent

DENIS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience was great! Love the hotel, love the upgrade
Stayed 1 night in Apr 2023

10/10 Excellent

LAI KING

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and good services. Breakfast variety of hot dishes is limited but bakery are very extensive. It will be great to make it balance.
Stayed 2 nights in Apr 2023

8/10 Good

Rajeev

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from the pool to reception.
Stayed 1 night in Apr 2023

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No comment , happy experience
Stayed 1 night in Apr 2023

8/10 Good

Amy, Hong Kong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Services from the staff were very pleasing
Stayed 1 night in Apr 2023

10/10 Excellent

Chi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing change since my last visit before pandemic, excellent service and condition everywhere.
Stayed 2 nights in Apr 2023

2/10 Terrible

Albert

Disliked: Cleanliness, staff & service, amenities
Stayed 3 nights in Mar 2023

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Christopher Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

6/10 Okay

Man Fai

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2023