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Western Inn

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Western Inn

Lobby
Indoor pool
Property grounds
Hallway
Standard Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

6.2 out of 10

Popular amenities

  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Housekeeping
    Housekeeping

Explore the area

Map
1842 Madison Ave., Council Bluffs, IA, 51503
  • Historic General Dodge House
    4 min drive
  • Iowa Western Community College
    4 min drive
  • Methodist Jennie Edmundson Hospital
    4 min drive
  • Omaha, NE (OMA-Eppley Field)
    17 min drive

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed

  • 28.0 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Breakfast area

AmericInn by Wyndham Council Bluffs

Pool
Breakfast included
Pet-friendly
Parking included
3.3 out of 5, (842)
The price is CHF 83
for 1 night
includes taxes & fees
7 Dec - 8 Dec
AmericInn by Wyndham Council Bluffs

About this property

Western Inn

Suburban hotel with free breakfast and 24-hour front desk
An indoor pool, coffee/tea in a common area and a business centre are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a library and express check-out are on-site.
Western Inn offers 51 accommodations with a hairdryer and free toiletries. Televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an indoor pool.
Our customers tell us that they can't get enough of the helpful staff at Western Inn. During your stay, you'll be close to RailsWest Railroad Museum. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a business centre and library
  • Guests speak favourably about the value of their stay and the clean guestrooms
  • 9 minutes by car from Henry Doorly Zoo and Aquarium and 10 minutes from CHI Health Center Omaha
  • Dogs welcome for a fee (restrictions apply)
WiFi is free in public spaces. There's an onsite business centre. Free breakfast is served. An indoor pool, a library, and a vending machine are also featured at the business-friendly Western Inn. Free self parking is available.

This Council Bluffs hotel is smoke free.

Guests are served a free continental breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Family friendly

  • In-room microwave
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • No lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: 1:30 AM
Late check-in subject to availability
Minimum check-in age - 20

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Western Council Bluffs
Western Inn Council Bluffs
Western Inn
Western Inn Hotel
Western Inn Council Bluffs
Western Inn Hotel Council Bluffs

Western Inn Reviews

Reviews

6.2
Rating 10 - Excellent. 196 out of 1001 reviews" "
Rating 8 - Good. 265 out of 1001 reviews" "
Rating 6 - Okay. 179 out of 1001 reviews" "
Rating 4 - Poor. 161 out of 1001 reviews" "
Rating 2 - Terrible. 200 out of 1001 reviews" "

6.4/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
People living there hanging around outside.
Stayed 1 night in Aug 2024

2/10 Terrible

Rebecca

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Go so
Stayed 1 night in Aug 2024

4/10 Poor

Reita

Business traveller, Travelled with pets, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was not clean. One of the sinks in the room did not work. It says “pet friendly “ but there was never mention of extra fees for pets on either Expedia or the hotel website. I had to pay the extra fees upon arrival. The bedding was also stained and looked dirty. I will never stay there again.
Stayed 1 night in Aug 2024

8/10 Good

Katlynd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Weird smell and the carpet felt a little sticky. Staff was nice bathroom was clean. Cheap
Stayed 2 nights in Aug 2024

8/10 Good

Courtney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

David

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness
Breakfast was good
Stayed 1 night in Aug 2024

2/10 Terrible

Jessica

Travelled with family and small children
Not acceptable
Stayed 1 night in Aug 2024

8/10 Good

Amethyst

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It surprised us! I didn't expect much for the location, but it was perfect and a great price!
Stayed 1 night in Aug 2024

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Kyle

Stayed 2 nights in Aug 2024

4/10 Poor

Samuel

Travelled with family, Travelled with pets
Disliked: Staff & service, amenities, property conditions & facilities
Na
Stayed 2 nights in Aug 2024

2/10 Terrible

Skylar

Disliked: Cleanliness, staff & service, property conditions & facilities
First off, we booked 2 rooms. First room seemed fine at first, second room the sink didn’t work and would just run randomly. The first room we complained of the tv not working, then they brought an extension cord, it turned on, they left, never got a connection. Later we complained about an electrical burning smell. Lady came in, looked around, said she didn’t smell it and told us not to plug things in. In the second room the handle fell off the shower so we couldn’t even use the shower. I would complain about how both rooms had no shower curtains, but apparently we are lucky there since there was guest complaining of mold on theirs. The floors feel damp and stinky through out the hotel. We had exposed wiring in a room. When my kids woke up with bites on their bodies, that’s what broke the camels back. We payed for 2 days and left after 1. This place is unsafe and disgusting. I will continue to let others know how horrible our experience was. The rooms have a strange oder to them, and one little bit picky detail was the horrible patch work throughout the rooms and hallways. Also the burnt outlet outside of our room was a great view. And I took pictures of these issues so need to come back and say I’m lying😀
Stayed 2 nights in Aug 2024

8/10 Good

lee

Liked: Cleanliness, staff & service
Could be updated a little
Stayed 2 nights in Aug 2024

4/10 Poor

AMANDA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

lixian

Travelled with group
Soso
Stayed 1 night in Aug 2024

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty
The room was dirty. Especially so the carpet.
Stayed 1 night in Jul 2024

8/10 Good

Billy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a family getaway
Stayed 3 nights in Jul 2024

8/10 Good

Norma

Travelled with group
Stayed 1 night in Jul 2024

10/10 Excellent

George

Liked: Staff & service, amenities, property conditions & facilities
Very clen and nice staff
Stayed 1 night in Jul 2024

10/10 Excellent

gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

Shannon

Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The carpet in our room felt wet and had visible stains all over. The shower head didn't work properly. The desk clerk was rude. There was trash all over the parking lot. The bed frame was a thin metal pedestal and every time one would touch it, it would bang LOUDLY. The location wasn't terrible but not great. There is a railroad track right behind the hotel. The complimentary breakfast consisted of dried out bagels and make them yourself waffles. The price per day is reasonable but the unacceptable cleanliness made it not worth it.
Stayed 1 night in Jul 2024

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An okay overnight stop.
Kind of a last stop passing through Omaha. No frills hotel doesn’t look great on outside area roads was under construction. Restaurant next door but not sure it was open. Spacious king bed room. Manager weirdly knocks on door 5 minutes before checkout telling me it’s checkout time. Maybe they have had problems with that.
Stayed 1 night in Jul 2024

4/10 Poor

Chia

Stayed 1 night in Jul 2024

8/10 Good

Jacqueline, Rapid City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

2/10 Terrible

Demitria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024