Hyatt Place Cincinnati Airport / Florence

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Place Cincinnati Airport / Florence

Lobby
Indoor pool
Reception
Front of property
Lobby

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Parking available
    Parking available
  • Pool
    Pool
  • Free airport shuttle
    Free airport shuttle
  • Housekeeping
    Housekeeping

Explore the area

Map
300 Meijer Dr, Florence, KY, 41042
  • Turfway Crossing
    9 min walk
  • Saint Elizabeth Medical Center Florence
    12 min walk
  • World of Golf
    15 min walk
  • Cincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.)
    10 min drive

Room options

Room, 2 Double Beds

  • 38 sq m
  • Sleeps 6
  • 2 Double Beds

Room, 1 King Bed (Specialty)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds (Specialty)

  • 33 sq m
  • Sleeps 6
  • 2 Double Beds

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About this property

Hyatt Place Cincinnati Airport / Florence

Hotel with free breakfast, a quick walk to Turfway Crossing
This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. Free buffet breakfast, free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
Hyatt Place Cincinnati Airport / Florence offers 126 accommodations with coffee/tea makers and designer toiletries. This accommodation offers separate sitting areas. Beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Florence hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hyatt Place Cincinnati Airport / Florence. During your stay, you're just a quick walk from Turfway Crossing. Free breakfast, free WiFi in public areas and a free round-trip airport shuttle are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at Gallery Menu 24/7, a diner that serves American cuisine
  • Self-parking and extended parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and wedding services
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 1-minute drive from Turfway Crossing and 14 minutes from Duke Energy Convention Center
  • Free airport shuttle service
  • Dogs welcome for a fee
Hyatt Place Cincinnati Airport / Florence offers its guests an indoor pool and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 2 meeting rooms. Event space at this hotel measures 920 square feet (83 square metres) and includes conference space. The business-friendly Hyatt Place Cincinnati Airport / Florence also features coffee/tea in common area, concierge services, and laundry facilities. A roundtrip airport shuttle is free (available on request). For a fee, parking is available.

This Florence hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 6:00 AM to 10:00 AM.
Gallery Menu 24/7 – This diner specialises in American cuisine. Guests can enjoy drinks at the bar. Open 24 hours.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 7:00 AM to 11:00 PM at scheduled times and on request
  • Uncovered parking on site (USD 8 per day)
  • Extended parking on site (USD 10 per day)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Gallery Menu 24/7

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 920 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1997
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per week (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100 and a deposit of USD 75 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 8 per day
  • Extended parking fee: USD 10 per day
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per accommodation, per week (maximum USD 175 per stay) plus a one-off USD 100 cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hyatt Place Cincinnati Airport / Florence offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.

Property is also known as

Hyatt Place Cincinnati Airport Florence
Hyatt Place Hotel Florence Cincinnati Airport
Hyatt Place Cincinnati Airport Florence Hotel
Hyatt Florence
Hyatt Place Cincinnati Airport/Florence Hotel Florence
Hyatt Place Hotel Florence
Hyatt Place Cincinnati Airport Hotel
Hyatt Place Cincinnati Airport
Hyatt Place Florence
Hyatt Cincinnati Florence
Hyatt Place Cincinnati Airport / Florence Hotel
Hyatt Place Cincinnati Airport / Florence Florence
Hyatt Place Cincinnati Airport / Florence Hotel Florence

Hyatt Place Cincinnati Airport / Florence Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 529 out of 1001 reviews" "
Rating 8 - Good. 272 out of 1001 reviews" "
Rating 6 - Okay. 106 out of 1001 reviews" "
Rating 4 - Poor. 53 out of 1001 reviews" "
Rating 2 - Terrible. 41 out of 1001 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Gina

Travelled with family
Liked: Cleanliness
Bedding was very dingy, pillows were awful. Had to pay to park in the parking lot of the hotel!! That’s crazy!!
Stayed 1 night in Aug 2024

10/10 Excellent

Jillian R

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean and big
Stayed 1 night in Aug 2024

10/10 Excellent

Guylaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Emma, big bear lake

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the location and the staff!!
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Rafael

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I like the costumer services the attention. Clean room. I will recommend to my friends.
Stayed 3 nights in Aug 2024

6/10 Okay

Alyssa

Travelled with family
Won’t be returning
AC didn’t work, shower wouldn’t drain so it just held water… breakfast was awful. Rooms were clean and had plenty of space. We won’t be returning though.
Stayed 1 night in Aug 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Mary-Gene

Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Shevonne

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice at the front desk. However, I called for pillows for the pullout couch and was told they’d be right up and they never arrived. Unprofessional. Other than that, property is nice.
Stayed 2 nights in Jul 2024

2/10 Terrible

Jason

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this Hyatt Place numerous times. This trip was booked almost a year ago. It was advertised as free self parking. Upon arrival, we were greeted by a rude male staff worker who told us it is not free, he didn't care when we booked the room, and it was $8 per night payable to a 3rd party. So, I called Expedia and was told to take it up with the hotel. Said rude employee did not care and refused. Per their site, if you're Hyatt members, which I am, it would be free. He still did not care. So it was already off to a poor start. The room was very out dated. Smelled of food like the workers recently ate in there, not enough toiletries, flat pillows, and no protective covering on the bed! The breakfast was gross, nothing seasoned and it was cold. Poor options, they didn't even have muffins. We only stayed there because I booked it almost a year ago and didn't want to lose the money. I used my debit card to pay for my room and was charged an extra $30.00 that I now have to make sure drops off. The parking lot needs paved badly. You'd think that they'd do upgrades with the money they're screwing customers out of! I WILL NOT be returning and have already warned my family to never stay there!! DO BETTER!!
Stayed 2 nights in Aug 2024

8/10 Good

Veronica

Travelled with family and small children
Liked: Staff & service
Our experience was good but the room needs a desperate make over.
Stayed 3 nights in Jun 2024

10/10 Excellent

Kyle

Stayed 1 night in Aug 2024

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, comfy beds, clean rooms/bathroom and great breakfast!! Love Hyatt place for my family of 5!
Stayed 2 nights in Jul 2024

10/10 Excellent

Sharon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and convenient.
Stayed 4 nights in Jul 2024

4/10 Poor

Thomas, Richmond

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I love Hiatt Place. That is why I chose it. This one was so disappointing. We reported a broken lamp and it was never fixed. Was dark. Bathroom was tiny compared to others. The food truck had not come in and breakfast was very limited. The television was in the weirdest place. Not accessible to see well from any seating area. Caves the middle of the wall partition. Smelled of pot so badly but they did immediately address this concern and it stopped. I will never stay in this Hiatt Place again.
Stayed 1 night in Jul 2024

10/10 Excellent

terry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my Wife love this hotel everyone was helpful and nice for the 4 days we were there keep up the great work
Stayed 3 nights in Jul 2024

8/10 Good

Joseph

Clean
Stayed 2 nights in May 2024

10/10 Excellent

Musa

Stayed 1 night in Jul 2024

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Excellent Customer Service, rough linen.
The staff on all shifts were superb and attentive to detail. Housekeeping was above and beyond. Kudos to the management team! The rooms are spacious (2 double bed suite). Cons: the headboards are noisy with only light touch, beds are small with rough bedding and towels. I suggest for guests to bring their own towels. The parking lot is tight if a vehicle is parked at the door. However, based on the customer service experience, I would stay here again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ashley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Clean and comfortable!
Stayed 1 night in Jul 2024

10/10 Excellent

Kristin

Stayed 1 night in Jul 2024

10/10 Excellent

Aubrey

Travelled with group
Great stay. Nice and clean
Stayed 1 night in Jul 2024

10/10 Excellent

Patrick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a well managed property. The staff was friendly and attentive.
Stayed 3 nights in Jul 2024