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Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive

3.5 star property

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Photo gallery for Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive

On the beach, sun-loungers, beach umbrellas, beach towels
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On the beach, sun-loungers, beach umbrellas, beach towels
On the beach, sun-loungers, beach umbrellas, beach towels
On the beach, sun-loungers, beach umbrellas, beach towels

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Room service
  • Spa
  • Bar

Explore the area

Map
Carretera Costera Sur Km 1.7, Cozumel, QROO, 77600
  • Dolphinaris
    ‪5 min walk‬
  • Punta Langosta Pier
    ‪16 min walk‬
  • Cozumel Museum
    ‪3 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪5 min drive‬

Room options

View all photos for Standard Room, Pool View

Standard Room, Pool View | In-room safe, iron/ironing board, free cots/infant beds

Standard Room, Pool View

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room (With Jacuzzi)

Superior Room (With Jacuzzi) | In-room safe, iron/ironing board, free cots/infant beds

Superior Room (With Jacuzzi)

  • Partial ocean view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

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Land view from property

El Cid La Ceiba Beach All Inclusive

  • Pool
  • All-inclusive
  • Spa
  • Restaurant
4.2 out of 5, Very good, (760)
The price is CHF 151
for 1 room
includes taxes & fees
6 Jun - 7 Jun
El Cid La Ceiba Beach All Inclusive

About this property

Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive

On beach with outdoor pool, near Cozumel Museum
At Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive, spend the day on the beach where you can enjoy scuba diving. Then return for a meal at one of the hotel's 2 restaurants.
Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive offers 179 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to furnished balconies. Plasma televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers. Cots/infant beds (complimentary) and Rollaway/extra beds (complimentary) are also available. Housekeeping is provided on a daily basis.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and massages.
Our customers tell us that they can't get enough of the helpful staff at Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive. During your stay, you're just a quick walk from Palacio Municipal. Features include free WiFi in public areas, free self-parking and a free manager's reception.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 2-minute drive from Cozumel Museum and 8 minutes from Chankanaab National Park
Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. After a day at the beach, enjoy amenities at Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive such as an outdoor pool, a children's pool and a fitness centre.

A free manager's reception is offered. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. This all-inclusive hotel also offers a garden and a terrace. Self parking is free.

This 3.5-star Cozumel hotel is smoke free.

The hotel hosts a free manager's reception on selected days.
Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive has 2 restaurants on site.
Room service is available.

All-inclusive details

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet meals, snacks and select beverages included

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Kayaking
Snorkelling

Entertainment

On-site entertainment and activities

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Couples/private dining
  • Free manager's reception
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Scuba diving

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Magnifying mirror
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Free bottled water
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Cozumel All Inclusive
Hotel Cozumel Resort All Inclusive
Hotel Cozumel Resort All Inclusive

Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 422 out of 1003 reviews
Rating 8 - Good. 290 out of 1003 reviews
Rating 6 - Okay. 147 out of 1003 reviews
Rating 4 - Poor. 87 out of 1003 reviews
Rating 2 - Terrible. 57 out of 1003 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Paula, COMMERCE CITY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

BARBARA, Trinity

Liked: Cleanliness, staff & service, property conditions & facilities
Love it here! Been coming back here for over 19 years!
Stayed 7 nights in Nov 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
The main components of a resort holiday are staff, food, rooms, activities & facilities. Staff: Our trip started off not great with a delayed flight, causing us to miss our first night at the resort. We were surprised (and a little upset) that our room wasn't ready, even though we were a day late. After this, we can't say enough good things about our interactions with the rest of the staff, particularly wait staff - both Manuel's, Juan, Silvia, William, Keira, Marianna, the bartenders at both the lobby bar and the Monkey Bar (pool bar). The pool activities staff were also amazing, especially Diego, Juanita, Jesus, Suny & Antony. Overall, everyone that we interacted with were very helpful and accommodating, but in a very relaxed and easy manner. They really make you feel at home. Food & Drinks: Many of the review that we read before going on this trip described the food as more middle-of-the-road fare and we would agree with this assessment. However, the breakfasts were very good with a great variety of choices and make sure you have an omelette! The chicken wings at the pool restaurant were great as well as the guacamole. The buffets (other than the breakfast buffets) tend to vary in the quality of the dishes but we could always find something pleasing. The specialty themed nights which are Mondays, Wednesdays and Saturdays (reservations required) were better than the supper buffets. Generally speaking there was a wide variety of selections at any of the dining
Stayed 10 nights in Jan 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very low key and relaxing.
Stayed 14 nights in Feb 2025

4/10 Poor

Krista

Disliked: Amenities, property conditions & facilities
This hotel is totally misrepresented in the pictures, it is an outdated property, there is no beach and it is situated across the street from the property, there is no sand to walk out onto the beach, just coral rocks with a ladder adjacent to a shipping dock. The food options are limited and bland, I’m on a plant based diet and had to purchase meals and food off of the property. The wifi only works in the hotel lobby of the property and the water in the shower smelt of sewage, the walls are paper thin and you can literally hear everything in the adjacent rooms, water running, toilets flushing etc. This hotel is best suited for tourists on a dive holiday that are ok with basic accommodations.
Stayed 2 nights in Feb 2025

10/10 Excellent

Dong

Travelled with family
Liked: Cleanliness, staff & service, amenities
Love this place. For the budget its worth it
Stayed 1 night in Jan 2025

8/10 Good

Catherine Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very good. Property dated but well kept. Room could use a renovation. Unfortunately had a room with no view on ground floor at the end of a walkway.
Stayed 7 nights in Feb 2025

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities
Dive center
Stayed 9 nights in Feb 2025

4/10 Poor

Donald

Stayed 6 nights in Feb 2025

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Love the location, nice walking sidewalk in both directions. We stayed last year and returned this year and noticed many improvements. I still think more needed - walk in shower, bring the dressers back! Pool entertainment was nice and food selection was much better.
Stayed 7 nights in Jan 2025

2/10 Terrible

Steven

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Major Disappointment

The room was very dirty and run down. Shocking for a Wyndham property. The entire property is dated and tired. I booked based off the last 10 reviews which were all 10/10. I can only assume those were purchased reviews? There’s no possible way someone would rate is 10/10. The food was bland. On the positive side the staff was wonderful, attentive and kind. I came to check out property for future vacations and possible business meeting. So disappointed.
Floor. Dirty
Back of door, also very thin.
Dirt on bed frame.
Stayed 2 nights in Feb 2025

2/10 Terrible

Amy J

Travelled with partner
Do not stay here! Food was disgusting. Bathrooms in room were disgusting. Staff seem annoyed if you ask for anything. Plastic reusable cups they use, they do not wash properly. Barely any nightly entertainment. Cannot drink the alcohol as its poor quality. This is definitely a dive resort for divers who typically don’t care about anything other than their diving. So, if you are a diver, this hotel is for you. If you aren’t a diver, go someone with an ounce of class It’s not worth being a little cheap. Pay a little extra for something more tolerable.
Stayed 6 nights in Feb 2025

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This property offers an all inclusive option that includes food and alcohol. Its close to the city and a major grocery store that is walkable. The property is older and it shows but I will still return to the hotel. Some variety on beer selection and food menu would make it better.
Stayed 5 nights in Feb 2025

8/10 Good

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was outstanding, helpful, friendly and attentive in every way. Dining service was also outstanding. Choices at the all inclusive buffet were excellent. There was something to eat all day long. The hotel was immaculately clean at all times. Our room was also very clean. The common areas were bright, clean and had wonderful atmosphere and views. Room was bright and beds were comfy. Purified water provided throughout the hotel which was very helpful. The room could use a few repairs: water pressure was low, the sliding door lock was broken and the wifi didn't work. Very small TV screen of low quality. I'm sure we could have asked for more towels by they started with the bare minimum. No cups in the room. Still using plastic bottled champoos and conditioner and would prefer a more eco friendly option. But we weren't there to be in the room so didn't complain. Could use a dehumidifier system. Loved the hammock in the room. We met people who have been coming to this hotel for more than 10 years! The beach area had excellent snorkeling and great vibe. Not a party crowd, just nice people relaxing. Great views. I can't compliment all the staff enough. They were awesome.
Stayed 4 nights in Feb 2025

8/10 Good

Heather

Travelled with group
Liked: Amenities
All the staff were great! Super accomodating and made for a really fun trip!
Stayed 7 nights in Feb 2025

8/10 Good

Kevin Joseph

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
All good except food is bad
Stayed 5 nights in Feb 2025

8/10 Good

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay!
Stayed 6 nights in Jan 2025

8/10 Good

Gregory

Stayed 1 night in Feb 2025

10/10 Excellent

Sheila

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short visit

I don't usually do all inclusives but I was there to hang out with some of my friends for a few days and it was amazing the staff was very attentive. The pool was comfortable always seem to be enough chairs. Food was good, the fire show was amazing. It's going to Cozumel again I would definitely consider staying there
Stayed 3 nights in Feb 2025

6/10 Okay

Lance

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We were given no info at time of check in. The showers leaked all over the bathroom floors, water kept getting turned off, beds were uncomfortable. Came in one day at like 3pm, tried to get food and nothing was open. I’ve never been to an all inclusive where I couldn’t get food any time. Location is great. We were able to walk all over. Staff was friendly. For the 50 crowd
Stayed 3 nights in Feb 2025

8/10 Good

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close proximity to town and food options were good. Drinks were decent. They were painting sections of the hotel and you can tell they are trying to keep it up. Pool area needs some tile maintenence. Beds were very firm. Staff were excellent.
Stayed 6 nights in Feb 2025

10/10 Excellent

Shannon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Little Gem close to San Miguel

This resort is close to town so nice to be able to walk to San Miguel de Cozumel. Smaller property with a great pool. Beach side across the street is lovely. Everyone on the staff was great, shout out to the activities crew, Juanita, Jesus, and Diego. Thank you Cynthia in the dining area for letting me practice my Spanish.
Stayed 5 nights in Feb 2025

4/10 Poor

Ryan

Stayed 1 night in Feb 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities
Very nice place to stay. Great staff and location. Only suggestion is that the place could use some serious remodeling; especially inside.
Stayed 2 nights in Jan 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, amenities
All employees were very.Attentive to the guest needs and the property's location is excellent for activities
Stayed 14 nights in Jan 2025