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Flamingo Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Flamingo Hotel

Junior Suite, 1 King Bed, Balcony | Terrace/patio
Sun deck
Deluxe Suite, 1 King Bed, Balcony | Living area
Front of property
Bar (on property)

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • Pet-friendly
  • Pool
  • Breakfast included
  • Laundry

Explore the area

Map
Calle 6 Norte #81, Cozumel, QROO, 77600
  • Cozumel Museum
    1 min walk
  • Los Cinco Soles
    2 min walk
  • Benito Juarez Park
    5 min walk
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    5 min drive

Room options

View all photos for Junior Suite, 1 King Bed, Balcony

Junior Suite, 1 King Bed, Balcony | Premium bedding, pillow-top beds, minibar, in-room safe

Junior Suite, 1 King Bed, Balcony

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Courtyard Area

Premium bedding, pillow-top beds, minibar, in-room safe

Classic Room, 1 King Bed, Courtyard Area

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Suite, 1 King Bed

Standard Suite, 1 King Bed | Living area

Standard Suite, 1 King Bed

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room, 1 King Bed, Balcony

Comfort Room, 1 King Bed, Balcony | Premium bedding, pillow-top beds, minibar, in-room safe

Comfort Room, 1 King Bed, Balcony

  • 30 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Balcony

Deluxe Suite, 1 King Bed, Balcony | Living area

Deluxe Suite, 1 King Bed, Balcony

  • 60 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

Hotel Puerto Libre Cozumel

Pool
Parking included
Free WiFi
Air conditioning
4.6 out of 5, Wonderful, (192)
The price is CHF 150
for 1 room
includes taxes & fees
8 Jan - 9 Jan
Hotel Puerto Libre Cozumel

About this property

Flamingo Hotel

Hotel with free breakfast, near Punta Langosta Pier
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Additionally, a rooftop terrace, a coffee shop/cafe and concierge services are on-site.
Flamingo Hotel offers 20 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. Rollaway/extra beds (complimentary) are also available. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Flamingo Hotel. During your stay, you're just a quick walk from Cozumel Museum. Enjoy features like free breakfast and free WiFi in public areas, plus an outdoor pool.
  • Free cooked-to-order breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy garden views while dining at Aqua
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Steps from Cozumel Museum and Los Cinco Soles
  • Cats and dogs welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

An outdoor pool, a rooftop terrace, and multilingual staff are also featured at Flamingo Hotel. You'll have access to the health club at a partner property.

This 3-star Cozumel hotel is smoke free.

Guests are served a free cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.
Aqua – Overlooking the garden, this restaurant only serves breakfast. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free cooked-to-order breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Aqua

Things to do

  • Bicycle rentals
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • Couples treatment rooms

Accessibility

  • No lift

Room amenities

Bedroom

  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: MXN 275 per pet, per night (maximum MXN 1100 per stay), plus a one-time cleaning fee of MXN 275
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 275 per pet, per night (maximum MXN 1100 per stay) plus a one-off MXN 275 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Guests arriving after 8:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Flamingo Cozumel
Flamingo Hotel Cozumel
Hotel Flamingo
Flamingo Hotel Hotel
Flamingo Hotel Cozumel
Flamingo Hotel Hotel Cozumel

Flamingo Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 156 out of 304 reviews" "
Rating 8 - Good. 109 out of 304 reviews" "
Rating 6 - Okay. 26 out of 304 reviews" "
Rating 4 - Poor. 8 out of 304 reviews" "
Rating 2 - Terrible. 5 out of 304 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Steven

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is not the same as it was a year ago. We had no hot water the entire time we were there and the bar was closed.
Stayed 3 nights in Aug 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place staff was very personable good restaurant next with killer shrimp tacos!
Stayed 1 night in Jul 2024

10/10 Excellent

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent and affordable stay at Flamingo. The owner (Tom) and staff were extremely friendly and helpful. The private rooftop pool felt great and had great views. We will definitely be staying there again! -Todd
Stayed 1 night in Jul 2024

10/10 Excellent

Raul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our visit at Flamingo hotel. Hospitality was great good breakfast and very polite with guests.
Stayed 1 night in Jun 2024

8/10 Good

Alina

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Overall is a nice and clean hotel.The rooms are spaces.The staff is very friendly and helpful.
Stayed 1 night in Jun 2024

8/10 Good

Tina, Ashland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maybe because it’s low season this boutique hotel wasn’t sparkling, but the staff were! Oscar, the kitchen and cleaning staff took really good care of us!! Thank you! We loved the rooftop terrace with it’s amazing view of the Caribbean sea
Stayed 3 nights in Jun 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a hidden gem near the Centro area! The property is beautifully maintained and the rooms are spacious and clean. We certainly enjoyed our short stay and will be back on our next visit to the island!
Stayed 2 nights in Apr 2024

10/10 Excellent

Corey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the third time we've stayed at Flamingo in the last 12-18 months. The rooms are beautiful. The location is spectacular and the staff is amazing! We love that they remember us and we always feel like family.
Stayed 8 nights in Apr 2024

10/10 Excellent

Kelly, Eagan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a cute property, very close to the water and walking distance to shopping, restaurants, and transportation. The rooms were updated and comfortable. The staff are so wonderful, especially Oscar! I appreciated the manager working with us when there was an issue with the booking - he made it right. They have a nice breakfast available each morning. Some things to note: this is not an accessible hotel. There are a lot of steps and no elevators. The pool is on the 4th floor, and it is more of a wading pool than an actual pool. The wireless isn't very good inside the rooms, and there is no television (even rooms with TVs do not get any signals). They do not offer free bottled water and there is also no water fountain or station, so you will need to bring filtering devices or be prepared to purchase bottled water. With all that being said, we would absolutely stay here again.
Stayed 5 nights in Feb 2024

10/10 Excellent

JOHN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this property! Everything.The overall construction with the roof top pool and sunset view, unique rooms (no Motel 6 here), staff (especially Oscar!), the surrounding neighborhood and bars/restaurant's, the courtyard breakfast, bar and bartender……really everything. Did l mention the staff?!!👍 The owner,Tom, lives close to us in California and is often on property which makes it feel even more like an inn than a hotel. We dive with a group that comes every year and we wouldn’t think of staying anywhere else.👍👍🙂
Stayed 5 nights in Mar 2024

8/10 Good

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cute clean hotel in the heart of Cozumel At a reasonable price. Very good complimentary breakfadt
Stayed 2 nights in Mar 2024

10/10 Excellent

Lindsay

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a secret gem!! You can see the water from The balcony! It’s adorable! Rooms are very spacious!! Oscar was incredible for breakfast!! Please leave him a tip. I didn’t have cash so I couldn’t leave him anything. You are surrounded by shops and restaurants too!! It’s super safe! I left car on street and had zero problems! I actually miss being here! Breakfast was amazing ! I had French toast and the fruit dish!! I can’t wait to go back!

8/10 Good

John Charles

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was a quaint Mexican style hotel that was very clean with fantastic breakfasts and fantastic staff (especially Oscar). My only concern was that the internet wasn't good on the roof by the pool or in the rooms (at least on the 3rd floor) but was good on the main floor.
Stayed 21 nights in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great central Cozumel unique hotel
Close to central Cozumel - 3 blocks to the ferry terminal. Plenty of restaurants and tourist kinds of shopping nearby. Room was clean and quite large - modern. Not a cookie cutter hotel. Free breakfast was good - many selections. Roof top pool was refreshing.
Stayed 4 nights in Mar 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, great location.
Comfortable room, nice bed and pillows. Close to everything and Oscar, the concierge was outstanding! Helpful, knowledgeable and he has a great sense of humor. He MADE our stay!!! I cannot say enough about what a gem Oscar is. We will return!
Stayed 3 nights in Mar 2024

10/10 Excellent

Steve

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoy the location right in the heart of the city close to many great restaurants. Breakfast is very good with lots of options. Oscar was very friendly with many good ideas on activities and places to eat. Will come back!
Stayed 7 nights in Feb 2024

8/10 Good

ayala

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is beautiful and very nice place, the rooms are comfortable, the staff are great very helpful and kind. The internet working well at most of the areas of the hotel, but not inside of the room, the location is good and very close to the center and short walk from the ferry, although this said of the island (north) doesn’t have beach that are comfortable for bathing, to get to other beaches you will need a taxi.
Stayed 3 nights in Feb 2024

8/10 Good

Gabriela, Guatemala

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Nice property conditions. Quiet. Excellent breakfast, which is included. One staff member could not guide us of where to go and what to do, while the other one did. Both staff members were really nice. Could have better beach towels.
Stayed 2 nights in Feb 2024

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

8/10 Good

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This boutique hotel is fabulous and we’d stay again for sure. Beautiful quiet rooms (even during Carnival!), the best location and great staff. Walking distance from the ferry and all the top tourist spots. It would get a 5/5 if the rooftop pool area was completed (under renos).
Stayed 3 nights in Feb 2024

8/10 Good

BEV

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This is a charming boutique hotel close to the malecon, good restaurants and shopping. The breakfast included was good. The owner/host was charming and helpful as were all the staff...
Stayed 2 nights in Jan 2024

4/10 Poor

Leah

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
We were really disappointed in our stay here. Aside from during breakfast, we could not find any staff at all to answer a question after 2pm. Especially at night. The front door is left unlocked and there was no staff (we tried everything to find someone). I did not feel safe here.

10/10 Excellent

Hillel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overall, but opportunities for improvement
We had a nice stay. The facility was comfortable and the proprietor is friendly. When booking the room, the website claimed that our room had a kitchenette, but that was not the case when we arrived. The proprietor said that they plan to add the kitchenette in the future, and the plumbing is there to do so, but they’ve not done so yet. We would’ve had breakfast there more often, but the coffee wasn’t up to our expectations, and the oatmeal was very watery, which caused us to take our breakfasts out. There are lots of nice places to eat close by, where both the coffee and oatmeal are good.
Stayed 14 nights in Dec 2023

8/10 Good

Sharon Kay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no elevator, which is tough with luggage. Great bar and people from other hotels that come here for the service, but the one person, Ivan, who is the glue that hold everyone together is moving in January 2024. The rooms are nice, AC works very well, but the shower water doesn't get past warm, then fluctuates to tepid. The location is fabulous with lots of restaurants around and the malecon and the central very close.
Stayed 5 nights in Dec 2023