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Grand Park Royal Cozumel - All Inclusive

4.0 star property
VIP Access

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Photo gallery for Grand Park Royal Cozumel - All Inclusive

Front of property
Balcony
Beach/ocean view
Family Suite | Free minibar items, in-room safe, desk, blackout curtains
Deluxe Ocean View King | Free minibar items, in-room safe, desk, blackout curtains

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot tub
  • Bar
  • Room service
  • Breakfast included
  • All-inclusive

Explore the area

Map
Carretera a Chankanaab Km. 3.5, B Zona Sur, Cozumel, QROO, 77600
  • Stingray Beach
    ‪15 min walk‬
  • Punta Langosta Pier
    ‪4 min drive‬
  • Cozumel Maritime Terminal
    ‪5 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪7 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Family Suite

Family Suite | Free minibar items, in-room safe, desk, blackout curtains

Family Suite

  • 70 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Nature View King

Deluxe Nature View King | Free minibar items, in-room safe, desk, blackout curtains

Deluxe Nature View King

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Nature View Double

Deluxe Nature View Double | Free minibar items, in-room safe, desk, blackout curtains

Deluxe Nature View Double

  • 29.8 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Ocean View King

Deluxe Ocean View King | Free minibar items, in-room safe, desk, blackout curtains

Deluxe Ocean View King

  • 31 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Ocean View Double

Deluxe Ocean View Double | Free minibar items, in-room safe, desk, blackout curtains

Deluxe Ocean View Double

  • 31 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite

Junior Suite | Free minibar items, in-room safe, desk, blackout curtains

Junior Suite

  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Superior

Deluxe Superior | Free minibar items, in-room safe, desk, blackout curtains

Deluxe Superior

  • 29.8 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard With Garden View

Free minibar items, in-room safe, desk, blackout curtains

Double Room Standard With Garden View

  • Sleeps 2
  • 1 King Bed

View all photos for Room Deluxe

Free minibar items, in-room safe, desk, blackout curtains

Room Deluxe

  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard With Ocean View

Free minibar items, in-room safe, desk, blackout curtains

Double Room Standard With Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room Deluxe With Sea View

Free minibar items, in-room safe, desk, blackout curtains

Room Deluxe With Sea View

  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Room Superior With Ocean View

Free minibar items, in-room safe, desk, blackout curtains

Quadruple Room Superior With Ocean View

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Junior With View

Free minibar items, in-room safe, desk, blackout curtains

Double Room Junior With View

  • Sleeps 2
  • 1 King Bed

Similar properties

On the beach, sun-loungers, beach umbrellas, beach towels

Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive

  • Pool
  • All-inclusive
  • Spa
  • Kids pool
4.0 out of 5, Very good, (1003)
The price is CHF 170
for 1 room
includes taxes & fees
7 Jun - 8 Jun
Cozumel Hotel & Resort Trademark Collection by Wyndham All Inclusive

About this property

Grand Park Royal Cozumel - All Inclusive

Family-friendly property on the beach, with 3 outdoor pools
At Grand Park Royal Cozumel - All Inclusive, spend the day on the beach where you can enjoy yoga. Then return for a meal at one of the property's 4 restaurants. Change of towels is available on request
Grand Park Royal Cozumel - All Inclusive offers 242 air-conditioned accommodations with minibars (stocked with some free items) and laptop-compatible safes. Rooms open to furnished balconies. 40-inch LED televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hairdryers, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

3 outdoor swimming pools and 2 hot tubs are on site. In addition to a kids' pool, other recreational amenities include a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages and facials.
Grand Park Royal Cozumel - All Inclusive's great location gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Arrecifes de Cozumel National Park. You'll find features such as free breakfast, free WiFi in public areas and free valet parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Free valet parking and self-parking
  • Enjoy international cuisine with garden views at La Veranda /Ultra Casual, one of the property's 4 restaurants and 4 bars/lounges
  • Take a swim in the 3 outdoor pools or soak in the 2 hot tubs
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a gym, a steam room and volleyball
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute drive from Cozumel Maritime Terminal and 11 minutes from Paradise Beach
Grand Park Royal Cozumel - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Lie back and work on your tan with relaxing beach amenities, such as complimentary cabanas and sunloungers. Bring your whole family to Grand Park Royal Cozumel - All Inclusive for summer fun including 3 outdoor swimming pools, a complimentary children's club and a children's pool.

Free breakfast is available daily. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 2 poolside bars and 4 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a steam room, a fitness centre and a garden. Free self parking and valet parking are available.

This 4-star Cozumel property is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.
La Veranda /Ultra Casual – This poolside buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
El Caribeno / Casual – Overlooking the ocean, this restaurant specialises in Caribbean cuisine and serves lunch and dinner. Open daily.
El Italiano / Casual – This restaurant specialises in Italian cuisine and only serves dinner. Open daily.
El Mexicano / Casual – This restaurant specialises in Mexican cuisine and only serves dinner. Open daily.
Cafe Sole, Coffee House – On-site coffee shop. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals and snacks included
In-room minibar (all beverages included)

Land activities

Fitness facilities

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 beach bars
  • 2 poolside bars
  • 4 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Cafe Sole, Coffee House
  • El Caribeno / Casual
  • El Italiano / Casual
  • El Mexicano / Casual
  • La Veranda /Ultra Casual

Things to do

  • 2 hot tubs
  • 3 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Children's pool
  • Free children's club
  • Gym
  • Playground
  • Steam room

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (125 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (109 centimetre high)

More

  • Banquet hall
  • Built in 1980
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests, including children, are required to present a valid government-issued ID card at check-in. Accompanying minors need to show a birth certificate or school ID with a photo.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Park Royal Cozumel - All Inclusive

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: MXN 76 per night

We've listed all charges provided to us by the property.

In addition to amenities noted as having a surcharge, fees apply for phone calls, medical service, tours and tickets, car rentals, and laundry/dry cleaning service.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: spa; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses wind energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Park Royal Cozumel All Inclusive
Grand Park Royal
Grand Park Royal Cozumel
Grand Park Royal Luxury Resort Cozumel All Inclusive
Grand Park Royal Luxury Resort All Inclusive
Grand Park Royal Luxury Cozumel All Inclusive
Grand Park Royal Luxury All Inclusive
Park Royal Cozumel Inclusive
Grand Park Royal Cozumel All Inclusive
Grand Park Royal Cozumel - All Inclusive Cozumel
Grand Park Royal Luxury Resort Cozumel All Inclusive
Grand Park Royal Cozumel - All Inclusive All-inclusive property
Grand Park Royal Cozumel - All Inclusive Cozumel
Grand Park Royal Luxury Resort Cozumel All Inclusive
Grand Park Royal Cozumel - All Inclusive All-inclusive property

Grand Park Royal Cozumel - All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 345 out of 1003 reviews
Rating 8 - Good. 292 out of 1003 reviews
Rating 6 - Okay. 183 out of 1003 reviews
Rating 4 - Poor. 106 out of 1003 reviews
Rating 2 - Terrible. 77 out of 1003 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Ritesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice experience with clean resort and the staff! Only thing they wouldn’t give us bathroom towels three different occasions. They won’t say No but won’t deliver to the room either after promise that they would.
Stayed 5 nights in Feb 2025

8/10 Good

Holly

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The resort was beautiful & very clean!!! The beach area & pools were very clean and pristine!!! I LOVED THAT!!!!! My husband LOVED the snorkeling!!!! I think the worst thing was trying to walk on the rocked cobblestone, very unstable walking conditions!!! It made my legs sore. We will NOT be back because of that!!! The blue bottle- water fill station is a good idea unfortunately, the water from those filling stations DID NOT taste good at all. We filled our bottles at the restaurant. The waiters didnt bring cream for my coffee, constantly had to ask for that....and when i did ask, they didnt understand me. I thought the food was good, even though there were lots of bad reviews on that. The special restaurants should have bigger portions and it should be hot when its brought out. The rooms were nice & very clean!!! Everything worked great!!! The idea of putting your room key in the white box is a good idea, but i thought it was kinda weird!!! The hot & cold water for the showers was mixed up!!!! In the USA....Cold is on the right, Hot is on the left!!!! My friends took cold showers the first 2 days. Until we told them turn the handle the other way to get hot water and that worked!! The lighting in the bathroom should be brighter!!! But it DID Work!!! The Mayan show and the Fire Show for entertainment was really cool!!!! But there should have been more entertainment or bars open later......we went to our rooms every night by 830, cuz there wasn't much to do
Stayed 7 nights in Feb 2025

8/10 Good

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rainforest feel.
Stayed 3 nights in Feb 2025

10/10 Excellent

Honey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Successful large group trip

Everything was great. Would go again.
Stayed 8 nights in Oct 2024

6/10 Okay

Telmuun

Stayed 3 nights in Feb 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service
Stayed 4 nights in Feb 2025

8/10 Good

Nancy

Stayed 3 nights in Feb 2025

8/10 Good

Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was ok
Stayed 7 nights in Feb 2025

8/10 Good

PATRICIA

Liked: Cleanliness, staff & service, property conditions & facilities
Second time there. Great vacation. Reef onsite had amazing fish.
Stayed 7 nights in Feb 2025

10/10 Excellent

Ronnie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely recommend this place
Stayed 1 night in Feb 2025

8/10 Good

Megan Kay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Visited 2/2025. They had a Super Bowl party And the nightly shows were fun. Regarding the reviews I read: showers water was hot and good pressure. We didn’t have any bugs in our room but I did see them spraying a room on the main floor. The buffet food was ok if you got there when it opened. The gym was stupid the equipment was limited, old and broken. The elliptical was insanely loud. The hotel grounds were kept super clean by staff, the stone walkway around the hotel is very rough and uneven. The elevators were in working order while we stayed there but would be a pain if they were not working. The pools were quite cold. The ocean was super cool with the reef right there to snorkel! Online it said snorkel equipment was free but the guy at the hut said only one set was free and I needed to pay $5 for each additional set. Housekeeping did awesome but it was variable if they would fill the mini bar. The restaurants were ok. The only one I really liked was the Mexican one awesome guacamole at the table. He beds were ok a little hard. I don’t know how they do the star rating because I’m not sure I would rate this hotel so high. I do want to say Jesus at the bikini bar was legit the best bartender there! You do have to put your towels out early for a spot as there are limited. The beach was cleaned everyday. I was not pressured into any timeshare or excursion sales but I wasn’t interested in the “free gift”. The private beach made annoying sales non existent.
Stayed 7 nights in Feb 2025

10/10 Excellent

Rick

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Park Royal is a great place for families and groups. The staff is hard working and always friendly. The hotel's beach is perfect for little ones, too!
Stayed 7 nights in Feb 2025

4/10 Poor

Maci

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good wasn’t so great but everything else was amazing!
Stayed 3 nights in Jan 2025

6/10 Okay

robert w

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Fun, excursions and decent food
Stayed 7 nights in Feb 2025

4/10 Poor

Michelle

Travelled with partner, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Food wasnt the best. Reserved queen beds got full size beds. Not handcap friendly at all! Elevator from main floor to resort is broken' until ?
Stayed 7 nights in Feb 2025

10/10 Excellent

Donelle Lynn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely love Grand Park Royal! Would highly recommend!
Stayed 5 nights in Feb 2025

6/10 Okay

Jay

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The setup of this property was probably the best we have ever been to. Loved the pool and beach areas. Very clean in rooms and public areas. Staff was so amazing - especially Nora. Honestly this would be a 5 star rating except for the food. The breakfast buffet was excellent but all else average or below. It was definitely not what we have experienced at other all inclusive. The main buffet was very small, often food was cool, restaurants had some options we found that were ok - but shouldn’t have to search for good food options. The coffee shop was great. Food was disappointing- too bad because this is literally our favorite place we have stayed so far. Step up the food and this would be a 10 star rating.
Stayed 8 nights in Feb 2025

8/10 Good

Autumn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely clean resort in a nice area. Food variety and quality was poor to average. The staff was friendly and helpful. Overall nice resort for the price.
Stayed 5 nights in Feb 2025

4/10 Poor

Derrick, Waukegan

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
For starters, the room wasn’t ready. Which is fine but once in the room, it was smaller than I expected based off their pictures. The sink knobs were loose and mildewy underneath them. The room was ok but in a “VIP” ocean view, I expected more. We’re night owls too and once we can in around 3/4am the tv only had 1 English channel that had subtitles in the middle of the screen. We were offered a few perks for going to a timeshare presentation when we arrived but declined until later. We did make a reservation on our first day there for the very next day at the spa to get a pedicure. We were told that 10am wouldn’t work because we’d have to go 1 at a time but at 2pm we could go together. We took the 2pm slot and figured we could see what the resort offered the first full day, which was minimal. We got to the spa at 1:50pm and was told (by the same woman that booked us) we didn’t make a reservation for today and she never seen us before. Now her other coworkers were confused and getting ready to leave. We asked could we see the book and one of the other workers showed us. We looked at the days reservations and our 2pm reservation was blotted out with white out! We went to the front desk to complain and the offered us a couple of massages at the same spa we just left for free but we declined. From there we just ventured into Cozumel daily or Playa del Carmen and enjoyed the amenities of the location. Which was great!! Avoid the Grand Park but go enjoy Cozumel!
Stayed 7 nights in Jan 2025

4/10 Poor

Gordon

Liked: Cleanliness
Facility is not bad at all but food quality is very poor and bars are only stocked with a limited amount of cheap options. Don’t waste your time here unless you plan to eat elsewhere every meal.
Stayed 1 night in Feb 2025

10/10 Excellent

Cheri

Travelled with group
Liked: Cleanliness, staff & service, amenities
Had a great time. But wish more than one elevator worked in building 2. Also more coffee pods
Stayed 7 nights in Jan 2025

10/10 Excellent

Melissa

Very nice property, have been multiple times, alway amazing
Stayed 10 nights in Jan 2025

4/10 Poor

David

Liked: Cleanliness
Stayed 3 nights in Jan 2025

10/10 Excellent

Gregory Allen

Travelled with group
Liked: Cleanliness, amenities
Very nice, friendly and clean resort.
Stayed 8 nights in Jan 2025