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Hotel Mary Carmen

2.0 star property

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Photo gallery for Hotel Mary Carmen

Property entrance
Interior
Interior entrance
Interior detail
Exterior detail

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

Map
Quinta Avenida N. 132, 1ra Sur y Adolfo Rosado Salas, Cozumel, QROO, 77600
  • Central Plaza
    ‪1 min walk‬
  • Benito Juarez Park
    ‪1 min walk‬
  • Punta Morena
    ‪2 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪6 min drive‬

Room options

View all photos for Traditional Double Room, Private Bathroom

Traditional Double Room, Private Bathroom | Down duvets, in-room safe, blackout curtains, iron/ironing board

Traditional Double Room, Private Bathroom

  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Triple Room, 1 Bedroom, Private Bathroom, Tower

Traditional Triple Room, 1 Bedroom, Private Bathroom, Tower | Down duvets, in-room safe, blackout curtains, iron/ironing board

Traditional Triple Room, 1 Bedroom, Private Bathroom, Tower

  • 16 sq m
  • Sleeps 6
  • 3 Double Beds

View all photos for Room

Down duvets, in-room safe, blackout curtains, iron/ironing board

Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Room

Down duvets, in-room safe, blackout curtains, iron/ironing board

Room

  • Sleeps 6
  • 3 Double Beds

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About this property

Hotel Mary Carmen

Belle Époque Cozumel hotel in Colonia Centro with a 24-hour front desk
Along with a microwave in a common area, this hotel has a fridge in a common area and concierge services. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk and a library are on-site.
Hotel Mary Carmen offers 29 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature down duvets. 32-inch flat-screen televisions come with cable channels.

Bathrooms include a shower. This Cozumel hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on a daily basis and hairdryers can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hotel Mary Carmen. During your stay, you're just a quick walk from Punta Langosta Pier. Free WiFi in public areas, breakfast (surcharge) and concierge services are available.
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • Steps from Museo de la Isla de Cozumel and 8 minutes on foot from Punta Langosta Pier
As a guest of Hotel Mary Carmen, you'll find a library, a terrace, and a vending machine. Public spaces have free WiFi. Gift shops/newsstands, tour/ticket assistance, and a garden are also featured at Hotel Mary Carmen.

Smoking is allowed in designated areas at this Belle Époque Cozumel hotel.

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 11:00 AM.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:00 AM for a fee: MXN 260 for adults and MXN 260 for children

Things to do

  • Bicycle rentals
  • Library
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Electrical adapters
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Mary Carmen

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MXN 260 for adults and from MXN 260 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Mary Carmen Cozumel
Hotel Mary Carmen
Mary Carmen Cozumel
Hotel Mary Carmen Hotel
Hotel Mary Carmen Cozumel
Hotel Mary Carmen Hotel Cozumel

Hotel Mary Carmen Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 248 out of 442 reviews
Rating 8 - Good. 148 out of 442 reviews
Rating 6 - Okay. 33 out of 442 reviews
Rating 4 - Poor. 10 out of 442 reviews
Rating 2 - Terrible. 3 out of 442 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Liza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Miguel and other staffs are very nice. Location is convenient, you can walk around the downtown. Restaurants, dive shops, pharmacy and souvenir shops are walking distance. Easy to get taxi from the property. I came for diving and the room has lots of hanger to dry my stuff. Cons: pillows and duvet cover kind of stink like they haven’t been washed in a while. Overall the property is great.
Stayed 3 nights in Nov 2024

10/10 Excellent

Fernando

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación
Stayed 1 night in Oct 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly courteous staff. Clean and comfortable. Nice antique homey decor. Great location.
Stayed 2 nights in Oct 2024

10/10 Excellent

James, Parker

Liked: Cleanliness, staff & service, property conditions & facilities
Always great!
Stayed 10 nights in Oct 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff and convenience to so many different things and places. Also, access to refrigerator, microwave and stove. Good breakfast available in the hotel.
Stayed 10 nights in Sep 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cannot say enough about how great this hotel is. The staff , location, clean as can be ...10
Stayed 2 nights in Aug 2024

8/10 Good

Jana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value for your money
Hotel May Carmen is a very good choice in the Heart of Cozumel shopping. Friendly and professional staff, basic and clean. Great value for your money in el centro!
Stayed 2 nights in Jul 2024

10/10 Excellent

David

Stayed 7 nights in Jun 2024

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
You couldn’t ask for a better location, and the staff was as helpful as could be. AC worked great.
Stayed 3 nights in Mar 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed here for one night but we loved it! The hotel is quaint and unique. The front desk staff was fantastic and answered all of our questions, helped us with scooter rentals, and gave us tips on things to see and do. We also loved that there were so many dining and shopping options within walking distance. We would stay here again.
Stayed 1 night in Mar 2024

8/10 Good

Jamie

Liked: Cleanliness, staff & service
Disliked: Amenities
Likes. Older property for the nostalgic. Turtles in the courtyard. Hotel is about 300 meters to the ferry terminal. Quiet area. Dislikes The walls are thin (you can hear your neighbors). No refrigerators in rooms. You can rent a frig for 300 pesos/day. Nearby OXO store stops selling alcohol at 5pm. Streets are like a ghost town after 6pm due to cruise ship clientele returning to ships.
Stayed 6 nights in Mar 2024

8/10 Good

Sang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Nice people and great location. The room is clean but little dated, sewer smell coming back in from shower so make sure you keep the cap on the drain when not in use.
Stayed 9 nights in Mar 2024

8/10 Good

Cornelio

Stayed 1 night in Mar 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Paul, Wilmington

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We have used Mary Carmen for short stays over the years when airline schedules and resort schedules did not match up. Very friendly and close to food / shopping in downtown San Migel.
Stayed 1 night in Feb 2024

10/10 Excellent

ADRIANA, CHICAGO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast deal is not worth it. You can ear better for less around the area.
Stayed 1 night in Feb 2024

10/10 Excellent

Iqbal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2024

10/10 Excellent

Deborah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved Mary Carmen. So much so that we stayed an extra night. Rooms are great and beds very comfortable. Staff and guests are friendly and it’s a great location.
Stayed 2 nights in Feb 2024

10/10 Excellent

DENISE, Kamloops

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good location for doing everything, recommend!
Stayed 1 night in Feb 2024

8/10 Good

Charla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The indoor terrace is super cool! Lots of turtles live there and they are fun to watch. Rooms are older but still clean. Not a lot of street noise or barking dogs. Full security 24 hours a day is nice to have.
Stayed 2 nights in Feb 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Darrel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2024

10/10 Excellent

Amanda

Stayed 1 night in Jan 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cool little hotel in the middle of everything to eat and drink. Lots of small stores along the street that has no motorized vehicles. Nice stay!
Stayed 2 nights in Jan 2024

10/10 Excellent

Erin

Travelled with family
Stayed 1 night in Dec 2023