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Premium Sky Top

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Balcony Ocean View Guarantee

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Balcony Athletic Ocean View Guarantee

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Garden View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Sky Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hotelcoz All Inclusive. During your stay, you'll be within walking distance of Playa San Juan. You'll find features such as free WiFi in public areas, free self-parking and a free manager's reception.

  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy international cuisine with a beachfront location at El Cocal, one of the property's 2 restaurants and 4 bars/lounges
  • Take a swim in the indoor and 4 outdoor pools or soak in the hot tub
  • Indulge with massages, body treatments or facials at the spa
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes an outdoor tennis court, a gym and complimentary bicycles
  • Guests have great things to say about the helpful staff and the beach
  • Just a 2-minute drive from Playa San Juan and 6 minutes from Maya Heritage Monument
  • Airport drop-off shuttle service available for a fee

All-inclusive Details

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • All à la carte meals, snacks and beverages included
  • Room service during certain hours

Not included

  • Motorised water sports
  • Scuba-diving certification

  • Scuba diving certification not included
  • Motorised water sports not included
  • All available drinks included
  • A la carte dining included
  • Service charge included
  • Room service during certain hours
  • Additional service charge accepted
  • All meals included

Property Features

Hotelcoz All Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Lie back and work on your tan with relaxing beach amenities, such as complimentary cabanas and sunloungers. At Hotelcoz All Inclusive, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. A free manager's reception is offered daily. There are 2 restaurants on site, as well as a nearby snack bar/deli and a nearby corner/local shop. You can enjoy a drink at one of the bars, which include 4 bars/lounges, a beach bar and a poolside bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive resort also offers a complimentary children's club, a children's pool and outdoor tennis courts. Self parking is free. This 3.5-star Cozumel resort is smoke free.

  • 251 guestrooms or units
  • 9 levels
  • 2 buildings
  • 2 dining venues
  • 4 bars or lounges
  • 5381 sq ft of conference space
  • 500 sq. m of conference space
  • Built in 1979
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Computer for guest use
  • Newspapers for purchase
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 4
  • Children's pool
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis courts - 1
  • Children's club (free)
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Miniature golf on site

Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport drop-off
  • Parking: Free self parking

Room Amenities

Hotelcoz All Inclusive offers 251 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and a hairdryer. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

  • Private balcony or patio (furnished)
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Desk
  • Blackout curtains
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

The resort hosts a free manager's reception daily.

El Cocal – This beachfront buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

La Veranda – Overlooking the ocean and pool, this restaurant specialises in Mediterranean cuisine and only serves dinner. Reservations are required. Open daily.

Lobby Bar – On-site bar. Open daily.

Swim up Bar – On-site bar. Open daily.

Snack Bar – On-site bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An outdoor tennis court and complimentary bicycles are featured at the resort. 4 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include Access to hot tub and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkelling on site
  • Playground on site
  • Free bicycles on site
  • Miniature golf on site
  • Fitness classes on site
  • Boat tours on site
  • Scuba diving on site
  • Beach volleyball on site
  • Kayaking on site
  • Parasailing on site

Spa Services

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa. Other services include deep-tissue massages, sports massages and facials. The spa is open daily.

  • Deep tissue massage
  • Massages on beach
  • Sports massage
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.

If you are planning to arrive after 11:00 PM, please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions. Front desk staff will greet guests on arrival.

All guests, including children, are required to present a valid government-issued ID card at check-in.

Hotelcoz All Inclusive offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.

Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 21 years old.

This property accepts credit cards, debit cards and cash

Long-term renters welcome

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard, American Express, debit cards and cash. Long-term renters welcome.

  • Long-term renters welcome
  • Guests must register online prior to arrival
  • Car required
  • Guests must provide a copy of their government-issued photo I.D. in advance
  • Staffed front desk
  • Children stay free - maximum age 3
  • Guest will receive an email before arrival 24 hours
  • No cots (infant beds) available
  • Onsite COVID-19 testing (PCR) is available
  • Guests will receive an email with special check-in instructions
  • Onsite COVID-19 testing (Antigen) is available
  • Children stay free
  • Number of children who can stay free - 2
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 40 per person
  • Airport shuttle fee per child: USD 30 (up to 10 years old)
  • Early check-in fee: USD 60 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • HotelCoz Top Hotel Cozumel
  • HotelCoz Top Hotel
  • HotelCoz Top Cozumel
  • HotelCoz Top Resort Cozumel
  • HotelCoz Top Resort
  • Hotelcoz All Inclusive Resort
  • Hotelcoz All Inclusive Cozumel
  • Hotelcoz All Inclusive Resort Cozumel

You should know

  • Pool access available from 6:00 AM to 11:00 PM
  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.