Prestige Rocky Mountain Resort Cranbrook, WorldHotels Crafted

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Prestige Rocky Mountain Resort Cranbrook, WorldHotels Crafted

Interior entrance
Lobby
Suite, 1 King Bed, Non Smoking (Railcar) | Egyptian cotton sheets, premium bedding, in-room safe, desk
Suite, 1 King Bed, Non Smoking, Jetted Tub (Theme Room;Four Poster Bed) | Egyptian cotton sheets, premium bedding, in-room safe, desk
Egyptian cotton sheets, premium bedding, in-room safe, desk

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot tub
  • Pet-friendly
  • Bar
  • Pool
  • Spa
  • Gym

Explore the area

Map
209 Van Horne Street South, Cranbrook, BC, V1C6R9
  • Cranbrook History Centre
    5 min walk
  • TM Roberts
    7 min walk
  • Don Cherry's Sports Grill
    1 min walk
  • Cranbrook, BC (YXC-Canadian Rockies Intl.)
    14 min drive

Room options

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Jetted Tub, Mountain View (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Suite, 1 Queen Bed, Non Smoking, Jetted Tub (Walk-in Shower;with Sofabed)

  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed

Suite, 1 Queen Bed, Non Smoking, Kitchen (with Sofabed)

  • Sleeps 5
  • 1 Queen Bed

Suite, 1 King Bed, Non Smoking, Kitchen (Shower Only;with Sofabed)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Jetted Tub, Mountain View (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub (Theme Room;Four Poster Bed)

  • 52 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking (Railcar)

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible, Bathtub (with Sofabed)

  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking (Railcar)

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Queen Bed, Non Smoking, Kitchenette (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

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About this property

Prestige Rocky Mountain Resort Cranbrook, WorldHotels Crafted

Hotel with a full-service spa, a quick walk to Cranbrook History Centre
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a coffee shop/cafe are on-site.
Prestige Rocky Mountain Resort Cranbrook, WorldHotels Crafted offers 112 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, facials, body wraps and body scrubs. The spa is equipped with a mud bath and a hot tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Prestige Rocky Mountain Resort Cranbrook, WorldHotels Crafted. During your stay, you're just a quick walk from Cranbrook History Centre. Enjoy features like free WiFi in public areas and free self-parking, plus a full-service spa. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to massages, mud baths or aromatherapy at the spa
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a gym and complimentary bicycles
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 5 minutes by foot from Cranbrook History Centre and a 3-minute drive from Cranbrook Golf and Country Club
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Prestige Rocky Mountain Resort Cranbrook, WorldHotels Crafted offers its guests a full-service spa, an indoor pool, and Access to hot tub. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A fitness centre, a terrace, and a vending machine are also featured at the business-friendly Prestige Rocky Mountain Resort Cranbrook, WorldHotels Crafted. Self parking is free.

This 4-star Cranbrook hotel is smoke free.

BRIXX Brewhouse – On-site pub.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • BRIXX Brewhouse

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Spa tub

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Paper towels

More

  • Air conditioning
  • Desk
  • Free local calls
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 50.00 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property does not allow guests 18 and younger to access the fitness facility.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Cranbrook Prestige
Cranbrook Resort
Prestige Cranbrook
Prestige Rocky Mountain
Prestige Rocky Mountain Cranbrook
Prestige Rocky Mountain Resort
Prestige Rocky Mountain Resort Cranbrook
Rocky Mountain Prestige

Prestige Rocky Mountain Resort Cranbrook, WorldHotels Crafted Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 289 out of 552 reviews" "
Rating 8 - Good. 178 out of 552 reviews" "
Rating 6 - Okay. 60 out of 552 reviews" "
Rating 4 - Poor. 15 out of 552 reviews" "
Rating 2 - Terrible. 10 out of 552 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Lisa

Liked: Property conditions & facilities
Restaurant and bar close to early
Stayed 3 nights in Sep 2024

2/10 Terrible

Brett

Travelled with group
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Woke up to a couple cockroaches in the bathroom. Couldn't see the bottom of the hot tub because it was too murky. Staff are great, food is good at the pub and restaurant but for $250 a night the place is a joke.
Stayed 3 nights in Sep 2024

6/10 Okay

Tove

Travelled with family
Nice hotel nice staff felt like it was overpriced
Stayed 2 nights in Sep 2024

10/10 Excellent

Darryl, Trail

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay at.
Stayed 1 night in Sep 2024

10/10 Excellent

Dwight

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was a great place to stay
Stayed 2 nights in Sep 2024

10/10 Excellent

Rikki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we enjoyed our stay here! :3
Stayed 1 night in Sep 2024

10/10 Excellent

DESMOND

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. Everything was pristine clean. Location was easy. Good restaurants and shops in close proximity by car.
Stayed 1 night in Aug 2024

10/10 Excellent

Christopher

Stayed 6 nights in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Todd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were exceptionally great to work with.
Stayed 2 nights in Aug 2024

6/10 Okay

Shannon

Travelled with pets, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Check in staff was not friendly. Property is very nice but the area is not great.
Stayed 1 night in Aug 2024

8/10 Good

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Property is nice but, not much within walking distance for other food choices…. But nice hotel and good staff and comfy beds so it’s was nice
Stayed 1 night in Aug 2024

10/10 Excellent

Jana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property some vibration from the train behind made it more interesting loved the hot tub in the room and the restaurant was great.
Stayed 3 nights in Aug 2024

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Rochelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay. Easy cab ride to Rock in the Kootenays music festival. Could have walked but husband has a bad knee.
Stayed 2 nights in Aug 2024

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with a very short walk to downtown. Staff was incredibly nice. Would definitely recommend this hotel
Stayed 2 nights in Aug 2024

6/10 Okay

Alison

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The property feels a bit dated. The beds were really soft. Compared to other prestige hotels, this one was not the same or up to the standard I was expecting.
Stayed 1 night in Aug 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel felt was little over priced for what hotel actually is felt like an expensive BW or Holiday Express
Stayed 3 nights in Aug 2024

8/10 Good

Jeremy

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 1 night in Aug 2024

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Louanne

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Upon opening our room 306 it was occupied And embarking for the couple inside Once we got to our room it was very hot Air conditioner not working The hideabed was terrible like sleeping on springs ; terrible got a 70 year old Staff on the Saturday did mot have empathy I asked for Manager and told NONE available Needless to say I won’t recommend nor will I be back
Stayed 1 night in Aug 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, clean and easy accessibility
Stayed 1 night in Jul 2024

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Aug 2024

10/10 Excellent

Natalie C Raedwulf

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Melvin at the front desk was an absolute delight. My fridge wasnt working and he replaced it in under 10 minutes, along with bringing some additional ammenities to the room he noticed we may need. The restaurant had a good selection and accommodating hours. Perfect stop over for our trip.
Stayed 1 night in Aug 2024