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Sandman Hotel Cranbrook

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Sandman Hotel Cranbrook

Lobby lounge
In-room safe, desk, laptop workspace, iron/ironing board
Lobby lounge
Exterior
Standard Room, 2 Double Beds, Kitchen | In-room safe, desk, laptop workspace, iron/ironing board

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast available
  • Room service
  • Pool
  • Gym
  • Pet-friendly
  • 24/7 front desk

Explore the area

Map
405 Cranbrook Street, Cranbrook, BC, V1C3R5
  • Cranbrook Mall
    ‪5 min walk‬
  • MBSS Grounds
    ‪5 min walk‬
  • Cranbrook City Hall
    ‪9 min walk‬
  • Cranbrook, BC (YXC-Canadian Rockies Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Kitchen

Standard Room, 2 Double Beds, Kitchen | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Kitchen

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds

  • 26.4 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed

  • 20.1 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Kitchen

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Kitchen

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About this property

Sandman Hotel Cranbrook

Hotel in Cranbrook with fitness centre and 24-hour front desk
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, a 24-hour front desk and a computer station. Limited housekeeping is available.
Sandman Hotel Cranbrook offers 72 accommodations with a safe and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit and hairdryers.

This Cranbrook hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Sandman Hotel Cranbrook. During your stay, you're just a quick walk from Cranbrook Mall. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at Denny's Restaurant, a family restaurant that serves American cuisine
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include a business centre, meeting rooms and a computer
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 10-minute walk of Cranbrook Mall and MBSS Grounds
  • Pets welcome for a fee (restrictions apply)
Sandman Hotel Cranbrook offers its guests an indoor pool and a fitness centre. There's a restaurant on site. Business amenities include a business centre and meeting rooms.

A computer station is on site and WiFi is free in public spaces. The business-friendly Sandman Hotel Cranbrook also features room service (during limited hours) and express check-out. Self parking is free.

This Cranbrook hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 4:00 AM to 1:00 PM.
Denny's Restaurant – This family restaurant specialises in American cuisine. Open 24 hours.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Daily full breakfast available 4:00 AM to 1:00 PM for a fee: CAD 10 to 20 for adults and CAD 8 to 20 for children
  • A restaurant

Restaurants on site

  • Denny's Restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (limited availability)

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 6:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made on-site instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per accommodation, per night (maximum CAD 125 per stay)
  • Maximum 2 (weight limit: 50 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 10 to 20 for adults and CAD 8 to 20 for children
  • Pet fee: CAD 25 per accommodation, per night (maximum CAD125 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cranbrook Sandman
Sandman Cranbrook
Sandman Inn Cranbrook
Sandman Inn Cranbrook
Sandman Hotel Cranbrook Hotel
Sandman Hotel Cranbrook Cranbrook
Sandman Hotel Cranbrook Hotel Cranbrook

Sandman Hotel Cranbrook Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 193 out of 756 reviews" "
Rating 8 - Good. 260 out of 756 reviews" "
Rating 6 - Okay. 162 out of 756 reviews" "
Rating 4 - Poor. 83 out of 756 reviews" "
Rating 2 - Terrible. 58 out of 756 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Thomas

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Garbage canz where half full in the room pool was closed coffee still in coffee maker when we checked into room shower tub all cipped
Stayed 1 night in Nov 2024

10/10 Excellent

Emily Edwina

Liked: Cleanliness, staff & service, property conditions & facilities
Would stay again.
Stayed 1 night in Oct 2024

10/10 Excellent

Nadia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Right downtown and easy walk to restaurants
Stayed 1 night in Oct 2024

8/10 Good

Ryan

Stayed 2 nights in Oct 2024

8/10 Good

ANDREAS, CALGARY

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable, great service and friendly staff.
Stayed 1 night in Sep 2024

8/10 Good

ANDREAS, CALGARY

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable, great service and friendly staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Shawn

Stayed 1 night in Oct 2024

8/10 Good

Celina

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
I had to bring my cat and dog on this trip and I found the individual Cat & Dog treat bags a very nice touch. Especially as the next day we stayed at a 5-star hotel and there was nothing like that. The room was quiet, clean and well organized. The Sandman Hotel Cranbrook will be where I stay when I am next in that area : )
Stayed 1 night in Oct 2024

8/10 Good

Jeannine, Oliver

Stayed 1 night in Sep 2024

6/10 Okay

Adam

Stayed 2 nights in Sep 2024

10/10 Excellent

Chloe

Stayed 1 night in Sep 2024

8/10 Good

Trish

Stayed 4 nights in Oct 2024

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
The rooms definitely are in need of being refreshed. The property is old and in need of an update.
Stayed 1 night in Oct 2024

8/10 Good

Michael

Stayed 1 night in Sep 2024

6/10 Okay

Brandy

Travelled with family
Nice staff. Rooms a bit dated. Bed was comfortable. Could use some sound proofing
Stayed 1 night in Oct 2024

2/10 Terrible

George

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was booked, paid and confirmed. Hotel called to cancel about half hour before i was to arrive. Never again
Stayed 1 night in Sep 2024

8/10 Good

KALYKA

Stayed 1 night in Sep 2024

8/10 Good

Troy, Victoria

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Decent dog friendly hotel however located right next to rail line that has trains going by at all hours of the night. Pool was out of service and full of green gunge.
Stayed 1 night in Sep 2024

8/10 Good

Ashley

Stayed 2 nights in Sep 2024

8/10 Good

Ernie

Business traveller
There isnt much unique about a dated property. On the plus side, the room was comfortable and clean. Staff were pleasant. On the less plus, just meh. Limited room amenities, older facility that is clearly getting to the point of needing some love. A decent coffee maker in the room versus the crummy 1970's drip-o-lator would make me feel better about shelling out a premium rate for the room.
Stayed 1 night in Sep 2024

4/10 Poor

Liz

Disliked: Cleanliness, amenities, property conditions & facilities
Not until after I checked in was I told maid service was every second day. The pool was not in service and the room was very dated. They really need to renovate the rooms. For the price I will not be staying there again.
Stayed 2 nights in Sep 2024

2/10 Terrible

Andrea

Stayed 1 night in Sep 2024

4/10 Poor

Selena El

Stayed 1 night in Aug 2024

10/10 Excellent

Clark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was good and the room was clean. The bed was very comfy and there wasn't much in the way of street noise. Would stay here again.
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities
Go elsewhere
Using the microwave flipped the breaker on eveything. Turned off tv fridge and microwave obviously. Bathroom was so small the door hit the toilet and was uncomfortable to use being so close to the wall
Stayed 1 night in Sep 2024