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Alaia Lodge

3.0 star property

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Photo gallery for Alaia Lodge

Deluxe Suite | Desk, laptop workspace, free WiFi, bed sheets
2 bars/lounges
Daily buffet breakfast for a fee
Deluxe Double Room | Desk, laptop workspace, free WiFi, bed sheets
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Breakfast available
  • Pet-friendly
  • Parking included
  • Free WiFi

Explore the area

Map
Rte du Rawyl 10, Crans-Montana, 3963
  • Golf Club Crans-sur-Sierre
    ‪8 min walk‬
  • Casino de Crans-Montana
    ‪11 min walk‬
  • Montana - Cry d'Er Gondola
    ‪14 min walk‬
  • Sion (SIR)
    ‪33 min drive‬

Room options

View all photos for Standard Quadruple Room

Standard Quadruple Room | Desk, laptop workspace, free WiFi, bed sheets

Standard Quadruple Room

  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | Desk, laptop workspace, free WiFi, bed sheets

Deluxe Quadruple Room

  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Junior Suite

Junior Suite | Bathroom

Junior Suite

  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Deluxe Suite

Deluxe Suite | Living area

Deluxe Suite

  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Desk, laptop workspace, free WiFi, bed sheets

Deluxe Double Room

  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Desk, laptop workspace, free WiFi, bed sheets

Standard Double Room

  • Sleeps 3
  • 1 King Bed

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About this property

Alaia Lodge

Hotel in Crans-Montana with 2 restaurants and full-service spa
This hotel features 2 restaurants, a full-service spa and 2 bars/lounges. Self parking is free. Other amenities include coffee/tea in a common area, express check-in and express check-out. Housekeeping is available once per stay.
Alaia Lodge offers 35 accommodations. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered once per stay and change of towels can be requested. Housekeeping is provided on a limited basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna. The spa is open daily.
During your stay at Alaia Lodge, you're just a quick walk from Crans-Cry d'Er Gondola. You'll find features such as free self-parking, plus 2 restaurants and 2 bars. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Indulge with massages at the spa
  • Amenities include a lift, a vending machine and coffee/tea in a common area
  • Just a 4-minute walk from Crans-Cry d'Er Gondola and 5 minutes on foot from Rue du Prado
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Alaia Lodge offers its guests a full-service spa. There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges.

A vending machine, ski storage, and coffee/tea in common area are also featured at Alaia Lodge. Self parking is free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Alaia Lodge has 2 restaurants on site.

Languages

English, French, German, Italian, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CHF 15 to 20 for adults and CHF 10 to 15 for children
  • 2 bars/lounges
  • 2 restaurants
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • Ski storage

Conveniences

  • Limited-hour front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (once per stay)

Full-service spa

  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Lift (70 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom

More

  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Express check-in available
Minimum check-in age - 16

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: CHF 50
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
Guests are required to download the property's MEWS mobile app before check-in

Renovations and closures

The property is closed between 5 May and 15 May.

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 10 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for CHF 25.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.00 per person, per night for adults; CHF 1.50 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 15 to 20 for adults and CHF 10 to 15 for children
  • Pet fee: CHF 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: CHF 50 (subject to availability)
  • Crib (infant bed) fee: CHF 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector, a security system and outdoor lighting
The front desk at this property is open daily from 7:00 AM - 9:00 PM.
This property doesn't offer after-hours check-in. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. Guests are required to download the property's MEWS mobile app before check-in.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Alaia Lodge Hotel
Alaia Lodge Crans-Montana
Alaia Lodge Hotel Crans-Montana

Alaia Lodge Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 39 out of 60 reviews
Rating 8 - Good. 18 out of 60 reviews
Rating 6 - Okay. 1 out of 60 reviews
Rating 4 - Poor. 1 out of 60 reviews
Rating 2 - Terrible. 1 out of 60 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Duen Yin Ellis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Calijohn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Lenka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing thank you included variety of breakfest
Stayed 1 night in Jun 2024

10/10 Excellent

CARLOS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect
Stayed 1 night in Apr 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024

8/10 Good

Matthias

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast
Stayed 1 night in Dec 2023

10/10 Excellent

Elizabeth, Guatemala City

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This place was so cool. A little warm in summer as it doesn't have AC. Beautifully decorated and great breakfast bar
Stayed 2 nights in Jul 2023

8/10 Good

Christian

Stayed 1 night in Oct 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Jürg

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

2/10 Terrible

Thomas

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Niemand verantwortlich
Feueralarm mitten in der Nacht. Niemand vom Hotel ist gekommen. Familie die nicht rein konnte hat vor unserer Zimmertüre "geschlafen" mit einem Baby. Wir waren die ganze Nacht wach. Nach 2 Wochen immer noch keine Rückmeldung/Rückerstattung. Es kann einfach nichts sein, dass niemand das Picket-Handy dabei hat, und niemand erreichbar ist.
Stayed 2 nights in Oct 2024

10/10 Excellent

Fabrice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Petit week end parfait en famille. Petit dejeuner au top
Stayed 2 nights in Oct 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Gregor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

THIERRY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre très agréable avec un beau volume sous le toit. Un seul problème c’est la ventilation globale et surtout de la salle de bain qui pose vraiment problème. D’autre part la conception de la douche est problématique car vous ne pouvez pas prendre une douche sans mettre de l’eau partout et rien ne sèche Sinon petit déjeuner excellent dans une salle très agréable et le personnel est charmant.
Stayed 3 nights in Sep 2024

10/10 Excellent

RENE

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Werner

Travelled with group
Stayed 1 night in Aug 2024

10/10 Excellent

Patrik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 3 nights in Aug 2024

8/10 Good

Mattia

Travelled with partner
Liked: Amenities, property conditions & facilities
A pochi minuti a piedi dal centro. Struttura rinnovata con camere ampie e confortevoli. Buon rapporto qualità/prezzo.
Stayed 1 night in Aug 2024

8/10 Good

Luigi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024