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Hotel Valaisia Crans Montana, a Faern Collection Resort

4.0 star property

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Photo gallery for Hotel Valaisia Crans Montana, a Faern Collection Resort

Body treatments, aromatherapy, massages
Premium bedding, in-room safe, desk, free WiFi
Seasonal outdoor pool, open 9:00 AM to 8:00 PM, pool umbrellas
Family Suite | Premium bedding, in-room safe, desk, free WiFi
Family Room, Mountain View | Premium bedding, in-room safe, desk, free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Breakfast included
  • Gym
  • Hot tub
  • Housekeeping
  • Bar

Explore the area

Map
Route de Vermala 10-12, Montana, Crans-Montana, VS, 3963
  • Montana - Cry d'Er Gondola
    ‪2 min walk‬
  • Patinoire Ycoor
    ‪4 min walk‬
  • Casino de Crans-Montana
    ‪5 min walk‬
  • Sion (SIR)
    ‪34 min drive‬

Room options

View all photos for Cosy Single Room

Premium bedding, in-room safe, desk, free WiFi

Cosy Single Room

  • 13.1 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Comfy Double Room

Premium bedding, in-room safe, desk, free WiFi

Comfy Double Room

  • 18.7 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Cosy Single Room, Mountain View

Cosy Single Room, Mountain View | Premium bedding, in-room safe, desk, free WiFi

Cosy Single Room, Mountain View

  • 15 sq m
  • Mountain view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Comfy Double Room, Mountain View

Comfy Double Room, Mountain View | Premium bedding, in-room safe, desk, free WiFi

Comfy Double Room, Mountain View

  • 19 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Maxi Triple Room

Premium bedding, in-room safe, desk, free WiFi

Maxi Triple Room

  • 21.9 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Family Suite

Family Suite | Premium bedding, in-room safe, desk, free WiFi

Family Suite

  • 59.4 sq m
  • Mountain view
  • Sleeps 5
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Family Room, Mountain View

Family Room, Mountain View | Premium bedding, in-room safe, desk, free WiFi

Family Room, Mountain View

  • 27.6 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Maxi Triple Room, Mountain View

Premium bedding, in-room safe, desk, free WiFi

Maxi Triple Room, Mountain View

  • 23.3 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Family Room

Premium bedding, in-room safe, desk, free WiFi

Family Room

  • 25.1 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Hotel Valaisia Crans Montana, a Faern Collection Resort

Family-friendly ski hotel with full-service spa
After a day on the slopes, return to Hotel Valaisia Crans Montana, a Faern Collection Resort to dine at the restaurant, drink at the bar/lounge, and enjoy comforts including Access to hot tub and a full-service spa.
Hotel Valaisia Crans Montana, a Faern Collection Resort offers 134 accommodations with a safe and complimentary bathrobes. Beds feature premium bedding. 50-inch flat-screen televisions come with digital channels. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.
A children's pool, a seasonal outdoor pool and Access to hot tub are on site. Other recreational amenities include a lazy river, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
During your stay at Hotel Valaisia Crans Montana, a Faern Collection Resort, you're just a quick walk from Montana - Cry d'Er Gondola. You'll find features such as free breakfast and free WiFi in public areas, plus a full-service spa.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy French cuisine while dining at Eteila Brasserie
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Splash around at the lazy river or swim in the seasonal outdoor pool
  • Indulge with massages, aromatherapy or body treatments at the spa
  • Amenities include a front desk safe, meeting rooms and laundry facilities
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Montana - Cry d'Er Gondola and Patinoire Ycoor
  • Dogs welcome for a fee
After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. Hotel Valaisia Crans Montana, a Faern Collection Resort helps provide the perfect ski holiday with ski storage and ski passes. When the sun goes down, sip après-ski drinks in the hotel's bar.

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. Free breakfast is served daily. WiFi is free in public spaces. This ski hotel also offers a children's pool, a sauna and a fitness centre. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Crans-Montana hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.
Eteila Brasserie – This restaurant specialises in French cuisine and serves breakfast, lunch and dinner.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (CHF 18 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Eteila Brasserie

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Lazy river
  • Library
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Ski passes
  • Ski storage
  • Spa tub
  • Steam room

Family friendly

  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Laundry facilities
  • Lazy river
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Massage
  • Spa open daily

Accessibility

  • Lift

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels

More

  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open Monday - Thursday (7:00 AM - 11:00 PM) and Friday - Sunday (6:00 AM - 5:30 AM)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests arriving after 10 PM can collect their room key from reception.

Renovations and closures

The property is closed between 10 April and 15 June.

Access methods

Staffed front desk

Pets

  • Pets: CHF 10 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.00 per person, per night for adults; CHF 1.50 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CHF 18 per day (in/out privileges)
  • Pet fee: CHF 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Thursday: 7:00 AM - 11:00 PM
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • The seasonal pool will open in June and close in October.
  • Pool access available from 9:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Valaisia
Hotel Valaisia Montana
Valaisia
Valaisia Montana
Hotel Valaisia Crans-Montana
Arenas Resort Valaisia Crans-Montana
Arenas Valaisia Crans-Montana
Hotel Arenas Resort Valaisia Crans-Montana
Crans-Montana Arenas Resort Valaisia Hotel
Hotel Arenas Resort Valaisia
Arenas Valaisia
Hotel Valaisia
Arenas Valaisia Crans Montana
Arenas Resort Valaisia
Valaisia Crans Montana
Faern Crans Montana Valaisia
Hotel Valaisia Crans Montana a Faern Collection Resort
Hotel Valaisia Crans Montana, a Faern Collection Resort Hotel

Hotel Valaisia Crans Montana, a Faern Collection Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 31 out of 55 reviews
Rating 8 - Good. 13 out of 55 reviews
Rating 6 - Okay. 7 out of 55 reviews
Rating 4 - Poor. 1 out of 55 reviews
Rating 2 - Terrible. 3 out of 55 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Lea Maria

Stayed 1 night in Jul 2024

8/10 Good

Ananda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, very nice location, would have appreciated move vegan options at breakfast, but otherwise really great!
Stayed 1 night in Sep 2024

10/10 Excellent

Rajesh, London

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff who went over and beyond in helping us. Special mention for Ryan and Frederick who resolved an issue we had without any discussion. Thank you
Stayed 2 nights in Aug 2024

10/10 Excellent

Eyad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Lovely stay for 6 nights. Location, views and comfort all satisfying.
Stayed 6 nights in Jul 2024

10/10 Excellent

Andrea

Stayed 1 night in Jul 2024

10/10 Excellent

Daniel, New York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very nice and helpful. The Spa/pool area is really nice! Especially after a day of skiing! Although note that it closes at 7PM and not 8PM as it’s indicated. Definitely would recommend.
Stayed 1 night in Apr 2024

10/10 Excellent

martin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, room , spa and breakfast were all Spot on and the proximity to the ski gondola was fantastic
Stayed 2 nights in Apr 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024

10/10 Excellent

NELIA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELLENT
Stayed 2 nights in Feb 2024

2/10 Terrible

Tarek

Liked: Staff & service
Disliked: Property conditions & facilities
Looks like it should have been demolished 50 years ago. It’s advertised as 4 stars. It far away from even 1 star
Stayed 1 night in Jun 2023

10/10 Excellent

Jenni

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Mar 2023

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, great ski access, nice bar and rooms
Lovely finish and fit out with hansgrohe bathroom fixtures, nice touches like cotton blankets in rooms for extra layers. Bed linen good, but sadly no feather pillow options, and the synthetic ones were cheap and hot (and not very comfortable). Decent breakfast and nicely fitted out bar lounge area too. Super convenient for the Montana (G) piste lift. Also a ‘hidden’ escalator to get down / up from town level which didn’t discover until third night - reception could’ve mentioned earlier as a handy check in tip!
Stayed 3 nights in Mar 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Gilbert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
je n'ai pas d'autre commentaire.
Stayed 2 nights in Aug 2024

10/10 Excellent

Marc

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

David

Stayed 7 nights in Aug 2024

10/10 Excellent

Soraya

Stayed 2 nights in Jul 2024

8/10 Good

Cecilie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

ivonne castelan

Liked: Cleanliness, staff & service, property conditions & facilities
Está muy bonito el hotel y centrico
Stayed 1 night in Jul 2024

10/10 Excellent

Agathe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Baris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Elise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Overall nice experience but the spa was disappointing and seemed very old and out of touch, like an old small public swimming pool. Would be nice to for example have a nice warm relaxing and quiet room and nicer changing area and hot pool was closed. Breakfast was very basic but ok. A suggestion: as its seems like a new hotel, the sitting areas (including the brasserie) could be have nicer lighting like candles on the tables instead of sterile lighting it currently has. But overall was fine.
Stayed 7 nights in Feb 2024

10/10 Excellent

Sebastien

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impeccable
Séjour de 5 jours à Crans-Montana formidable! L’hôtel est très accueillant, le personnel très gentil et serviable. Le petit déjeuner est exceptionnel et extrêment varié. Nous avions choisi la demi pension et nous sommes ravis: plats de qualité, buffets ou service à table selon le thème de la soirée: petit coup de cœur pour le thème raclette 😅 Les chefs sont présents et prennent plaisir à expliquer leurs plats. Les chambres familiales sont spacieuses, la literie de très bonne qualité. Tout est d’un calme c’est très apaisant. Propreté impeccable dans la chambre et le personnel pour le ménage est très efficace. La salle de bain est très grande et bien chauffée: les affaires de ski et les maillots de bain sèchent très rapidement. Notre chambre donnait sur l’arrière de l’hôtel et seuls manquent des rideaux ou stores dans la salle de bain car la vue est plongeante depuis la route du dessus… L’hôtel est très bien situé, à quelques pas de la télécabine Arnouva. L’hôtel propose également la vente des forfaits à prix très avantageux, pensez à les demander! Le parking est hasardeux, à notre arrivée le samedi il était complet (le parking souterrain est limité à 2m de haut). Le parking extérieur était bondé. Un parking payant se trouve quelques mètres au dessus de l’hôtel. Nous avons pu finalement nous garer le lendemain une fois les départs effectués. L’hôtel dispose d’un local à ski ainsi que d’un local à chaussures chauffé! L’eau de la piscine est divine après le froid de la neige!
Stayed 4 nights in Mar 2024

8/10 Good

Laurent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024