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Copthorne Hotel London Gatwick ratings based on 14 Verified Reviews
Review Summary
3.9
out of 5
4.0 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.0 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition3.5 out of 5.0
Guest reviews for Copthorne Hotel London Gatwick
Everyone (6)Couples (5)Family (2)Other (1)
4 out of 5
Posted by a verified traveller on 29 Oct 2020
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Comment from Hotel Management
12 Dec 2020
by Torsten
Thank you for the 4 stars.
5 out of 5
The cleanliness of the rooms. Staff very welcoming and helpful
Posted by JohnStrickland, from Southend on sea on 17 Aug 2019
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5 out of 5
Nice hotel and great location for Gatwick airport and aph parking
Posted by a verified traveller on 14 Jan 2019
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3 out of 5
Paid for breakfasts on arrival and then harassed by staff every morning as the hotel computer had not been updated. Left a poor image unlikely to use again
Posted by g, from Oundle on 15 Sep 2018
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5 out of 5
V good when it includes parking
Easy transfers Very good value Excellent nights sleep Helpful staff Safe car parking What's not to love?
Posted by Christina, from isle of Wight on 5 Sep 2017
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2 out of 5
Don't be fooled
Pros:Location is good. Reception friendly.
Cons:The hotel should put its customers first.
The fitness suite is not part of the hotel but next door. It is not exclusive to guests and is more geared towards local custom. I booked this hotel so that I could go for a swim in the evening with my son but we were refused entry as they run a timetable for the swimming pool.
The rooms are old and whilst updated to some degree, they are not anything special.
Cleanliness on first looks was ok. On closer inspection there were cobwebs in the corners of the ceilings, mould in the bathroom and then I woke up covered in bites on my beck.
Posted by Andy, from Yorkshire on 9 Dec 2016
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2 out of 5
Nice but not cheap
Pros:The entrance to the hotel, reception and bar area was warm and welcoming. The room was clean and tidy but nothing special.
Cons:The room for one night was expensive as it did not include breakfast and the rip off parking charge to leave the hotel when checking out. I spoke to other members of my party and they all said that this charge isn't made clear when booking, plus the receptionist forgot to give me the ticket that you have to insert into the barrier to get out of the car park.
Location:Was only staying one night as we had a function at their sister hotel down the road, which was fully booked.
Posted by David, from Surrey on 7 Nov 2016
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5 out of 5
Suited our needs
Including the car park service and the taxi to the airport
Posted by Andrew H. on 11 Jan 2016
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5 out of 5
Overnight stay standard room
Lovely room with wooden beams. Very cosy. Got a deal for 45.. Prices are normally 70 ish which I think too much. But I would stay a lot more offen if they had an offer on around £40-£50 a time. Would recommend.
Posted by Louise on 9 Feb 2015
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4 out of 5
A nice surprise
Apart from the excellent hotel and its amenities the best part of out stay here was Marina at reception. She was friendly, warm and welcoming and the perfect addition. This place is good value.
Posted by B Grant on 10 Dec 2013
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
