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Sandman Signature London Gatwick Hotel

4.0 star property
VIP Access

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Photo gallery for Sandman Signature London Gatwick Hotel

Breakfast, lunch and dinner served
Lobby
Serves lunch and dinner
Premium bedding, in-room safe, desk, blackout curtains
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

Map
18-23 Tinsley Lane South, Three Bridges, Crawley, England, RH10 8XH
  • Manor Royal Business Park
    ‪1 min walk‬
  • Hawth Theatre
    ‪2 min drive‬
  • Tilgate Park
    ‪6 min drive‬
  • London (LGW-Gatwick)
    ‪4 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Accessible Room, 2 Single Bed

Premium bedding, in-room safe, desk, blackout curtains

Accessible Room, 2 Single Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room, 2 Double Beds

Premium bedding, in-room safe, desk, blackout curtains

Twin Room, 2 Double Beds

8.4 out of 10
Very good
(17 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(38 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Triple Room, 1 Double Bed, 1 Single Bed

Triple Room, 1 Double Bed, 1 Single Bed | Premium bedding, in-room safe, desk, blackout curtains

Triple Room, 1 Double Bed, 1 Single Bed

9.4 out of 10
Exceptional
(11 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Family Room, 1 King Bed, 1 Single Bed, 1 Trundle Bed

Premium bedding, in-room safe, desk, blackout curtains

Family Room, 1 King Bed, 1 Single Bed, 1 Trundle Bed

8.0 out of 10
Very good
(4 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

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About this property

Sandman Signature London Gatwick Hotel

Eco-certified hotel with fitness centre and steam room
An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a steam room are on-site.
Sandman Signature London Gatwick Hotel offers 151 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Fridges and microwaves are provided. Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with designer toiletries, complimentary toiletries and hairdryers.

This Crawley hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 500+ Mbps (good for 6+ people or 10+ devices). 40-inch LCD televisions come with digital channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool, a steam room and a fitness centre.
Our customers tell us that they can't get enough of the pool at Sandman Signature London Gatwick Hotel. During your stay, you're just a quick walk from Manor Royal Business Park. Features include free WiFi in public areas, plus an indoor pool and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 500+ Mbps (good for 6+ people or 10+ devices))
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym and a steam room
  • Guests have great things to say about the location and the clean guestrooms
  • Just a 3-minute drive from Hawth Theatre and 6 minutes from Tulley's Farm
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Sandman Signature London Gatwick Hotel offers its guests an indoor pool, a steam room, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 6 meeting rooms available. A terrace, multilingual staff, and laundry facilities are also featured at the eco-certified Sandman Signature London Gatwick Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Crawley hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:30 AM to 10:00 AM.
Shark Club Grill – This restaurant serves breakfast, lunch and dinner. A children's menu is available.
Shark Club Gastrobar – This bar specialises in Modern European cuisine and serves lunch, dinner and light fare. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Afrikaans, English, French, German, Italian, Latvian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 10 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 7:30 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 16.95 for adults and GBP 5 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Shark Club Gastrobar
  • Shark Club Grill

Things to do

  • Gym
  • Indoor pool
  • Steam room

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 6 meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Grab bar in bathtub
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lift
  • Portable shower seat
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1991
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 10.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made on-site instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Maximum 1 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children aged 15 years old and younger stay free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 16.95 for adults and from GBP 5.00 for children
  • Uncovered self-parking fee: GBP 10 per day
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: GBP 10.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Up to 2 children aged 15 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Sandman London Gatwick
Sandman Signature
Sandman Signature Hotel London Gatwick
Sandman Signature London Gatwick
Sandman Signature London Gatwick Hotel
Signature Sandman
Ramada Hotel Plaza Gatwick
Ramada Plaza Gatwick
Ramada Plaza London Gatwick Hotel Crawley
Sandman Signature London Gatwick Hotel Crawley
Sandman Signature London Gatwick Crawley
Sandman Signature London Gatwick Hotel Hotel
Sandman Signature London Gatwick Hotel Crawley
Sandman Signature London Gatwick Hotel Hotel Crawley

Sandman Signature London Gatwick Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 564 out of 1001 reviews
Rating 8 - Good. 245 out of 1001 reviews
Rating 6 - Okay. 99 out of 1001 reviews
Rating 4 - Poor. 51 out of 1001 reviews
Rating 2 - Terrible. 42 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Chris

Stayed 1 night in Mar 2025

4/10 Poor

Neil

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Tired old hotel with thin veneer of refurbishment

Don't expect too much. It's a thin veneer of renovation of an old building, in the middle of nowhere. First indication - front auto doors don't work and ordinary doors difficult and narrow. First floor room, run hot water taps for 20 minutes to get warmish water. Black mould around windows. Food very average. Breakfast expensive, dry, heat lamp food. Some may be ok with this, not me. About 16 pounds. Staff excellent. No daytime food, not even a vending machine. "Free" coffee machine, but cups cost a pound. Walk to Tesco is only 5 minutes. Excellent and clean pool. Lockers broken or locked even when pool is empty. Not value for money. Better hotels nearby. Sorry, I live 5 days a week in hotels and this is simply not good enough in my opinion.
Stayed 5 nights in Mar 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities

Convenient for Gatwick

Only annoying thing was the noise that, we found out in the morning, came from the fridge in the room. Consequently not a great nights sleep! But check-in was fine the service in the bar was fine and the food in the bar was fine.
Stayed 1 night in Mar 2025

8/10 Good

Tom

Stayed 1 night in Mar 2025

8/10 Good

Lucy

Stayed 2 nights in Mar 2025

6/10 Okay

Marie

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Probably ok as a business trip

No where for dogs other than in the room. If advertised as dog friendly should be more places to be able to take the dog. Took card details when arrived which was expected but payment was taken before we even booked out.
Stayed 2 nights in Mar 2025

10/10 Excellent

Rima

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Microwave in the room was a surpise, didnt use it, but good to have as option Breakfast was GREAT Swiming pool was warm
Stayed 1 night in Mar 2025

8/10 Good

Graham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for parking next morning to Gatwick airport.
Stayed 1 night in Mar 2025

8/10 Good

James

Stayed 1 night in Mar 2025

10/10 Excellent

Derya

Stayed 1 night in Feb 2025

6/10 Okay

Lorraine

Liked: Cleanliness, property conditions & facilities
Nice rooms comfy beds and relaxed reception area.
Stayed 1 night in Mar 2025

8/10 Good

Rebekah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for airport access
Stayed 1 night in Mar 2025

10/10 Excellent

Kimberley

Stayed 1 night in Mar 2025

8/10 Good

Jeremy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Shane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Darren

Business traveller
Liked: Cleanliness, room comfort

A change of ownership?

The hotel is still a nice place to stay, but it was far better a few years ago, maybe an owner or management change has happened? A few attention to detail things like, the TV’s in the bar don’t have sports anymore, wing Wednesday is twice as expensive and the bar area used to be a nice buzzing focal point. A few of the fixtures are showing signs of age, but don’t let this sway you from booking as it’s still a decent launch pad for your holiday.
Stayed 2 nights in Feb 2025

10/10 Excellent

Mirielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Jeremy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Daniel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Food in the bar was very good. Parking easy and the swimming pool and gym were a welcome attraction.
Stayed 1 night in Feb 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great one night stay :)

Great one-night stay. Lovely big room with sofa and comfortable bed :) Parking available at cost, restaurant within the hotel and decent sized mugs in the room for my cuppa in the morning!
Stayed 1 night in Feb 2025

10/10 Excellent

Antonia

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was exactly what we needed
Stayed 1 night in Dec 2024

10/10 Excellent

N & R

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful hotel experience from start to finish. Myself, my wife and our 10 year old daughter stayed in a family room which was clean and spacious. We received a very warm welcome on check-in, unfortunately I did not take the gentleman's name so I can't name-drop him here. Similarly, the lady on check out was lovely too. We were staying as my wife was flying from Gatwick. It was a ten minute drive to the airport from the hotel. The location is really convenient if you want to avoid on-airport parking prices. Overnight parking was either £10 or £12. I believe that to be very reasonable. Myself and my daughter have already booked again for two week's time when wifey returns, and intend to make use of the pool on that occasion. Many thanks to all the staff. You have demonstrated what great customer service is all about.
Stayed 1 night in Feb 2025

8/10 Good

David

Stayed 1 night in Feb 2025