Alejandrina Hotel

3.5 star property

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Photo gallery for Alejandrina Hotel

Lobby lounge
Basic Double or Twin Room, Private Bathroom | Individually decorated, individually furnished, desk, iron/ironing board
Balcony
Interior
Balcony

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Room service
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
Mariano Cueva 7-45 y Presidente Cordova, Cuenca, Azuay
  • San Blas Park
    ‪4 min walk‬
  • Calderon Park
    ‪5 min walk‬
  • Plaza Rotary Market
    ‪5 min walk‬
  • Cuenca (CUE-Mariscal Lamar)
    ‪5 min drive‬

Room options

Deluxe Double Room, Balcony

  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Family Quadruple Room, Ensuite

  • 22 sq m
  • City view
  • Sleeps 4
  • 3 Double Beds

Comfort Single Room, Private Bathroom

  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

Basic Double or Twin Room, Private Bathroom

  • 17 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

Family Triple Room, Ensuite

  • 20 sq m
  • Sleeps 3
  • 2 Double Beds

Similar properties

About this property

Alejandrina Hotel

Cuenca hotel in Cuenca Historic Center with free breakfast and 24-hour business centre
This hotel features 2 coffee shops/cafes, a 24-hour business centre and concierge services. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Alejandrina Hotel offers 13 air-conditioned accommodations with free newspapers and complimentary bottles of water. Rooms open to balconies or patios. This individually decorated and furnished accommodation includes desks. 23-inch flat-screen televisions come with satellite channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at Alejandrina Hotel, you're just a quick walk from Museum of the Canari Identity. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast offered
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at one of the 2 coffee shops/cafes
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Museum of the Canari Identity and Las Conceptas Museum
The 2 coffee shops/cafes are great spots to grab coffee. Free breakfast is served. Public spaces have free WiFi. You'll find a 24-hour business centre on site. The business-friendly Alejandrina Hotel also features tour/ticket assistance, a garden, and concierge services. Free self parking is available.
Guests are served a free continental breakfast.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • 2 coffee shops/cafes

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 23-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 1:30 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

The host will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Alejandrina Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be eligible for a tax refund. However, non-resident travellers may be exempt from value-added tax (15%) on package bookings.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Alejandrina Hotel Cuenca
Alejandrina Hotel
Alejandrina Cuenca
Alejandrina Hotel Hotel
Alejandrina Hotel Cuenca
Alejandrina Hotel Hotel Cuenca

Alejandrina Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 7 out of 16 reviews
Rating 8 - Good. 4 out of 16 reviews
Rating 6 - Okay. 2 out of 16 reviews
Rating 4 - Poor. 1 out of 16 reviews
Rating 2 - Terrible. 2 out of 16 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Pablo

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Be careful of surprises
Stayed 2 nights in Aug 2024

10/10 Excellent

Alba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Meticulous clean, polite and friendly, most importantly safe
Stayed 2 nights in Mar 2023

4/10 Poor

James

Travelled with partner
Disliked: Cleanliness
We were surprised, that to get the rate provided, we had to pay cash up front. Not a nice surprise We were able to handle the situation but paying cash up front without a receipt was unconfortable given Ecuador's reputation for corruption.
Stayed 2 nights in Jan 2023

10/10 Excellent

Víctor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel.
Stayed 1 night in Dec 2022

6/10 Okay

Stanislav

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is nice and clean, and the staff is friendly and helpful. Couple of small, easily fixable annoyances can make it a really great place. There was an smoke alarm with a low battery beeping constantly, and the pillows were extremely thick. Couple bucks could fix that and make your stay much more enjoyable, but we could not get a good rest. The street is noisy, but so is every street in historical Cuenca.
Stayed 2 nights in Jun 2022

2/10 Terrible

DAVID

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2021

10/10 Excellent

Verified traveller

Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Big problem with no lift and small rooms Also served instant coffee
Stayed 2 nights in Jan 2020

8/10 Good

Dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
charm and location with a few missing extras
Really beautiful hotel was nice rooms, however the mattresses are not that comfortable. Also it is advertised as having air-conditioning but there is no air-conditioning in the rooms. So the only way to have the room be cool enough for us is to have the windows open which can be noisy at times. The breakfast is adequate but not super tasty. And it is the same menu every day with no specific choices- your fruit, rolls and eggs are just served to you when you come downstairs- it ends at 930 am which is too early for us. All that said the hotel has charm, a great location and good service from the staff.
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's an amazing hotel. The decoration, cleanliness and the breakfast are incredible.
Stayed 2 nights in Dec 2018

10/10 Excellent

RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

6/10 Okay

JULIO

Liked: Cleanliness, staff & service, property conditions & facilities
I don’t like that the price shown was not the same at the property if you pay with credit card
Stayed 1 night in Jan 2024

10/10 Excellent

Ranier

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bastante elegante
Stayed 2 nights in Mar 2023

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gran hotel
La estadía fue genial, un hotel muy lindo y bueno y el servicio fue excelente.
Stayed 1 night in Dec 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La amabilidad de Miss Belen ; muy profesional en su actuar y pasión en lo que ella estudió éxitos
Stayed 3 nights in Jan 2021

8/10 Good

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bueno, pero puede mejorar
En términos generales una estupenda visita, la atención estuvo bien llevada, detallitos como el de los controles de la TV o cantidad de botellas de agua en cada habitación deben ser mejorados.
Stayed 3 nights in May 2018