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Casa Ruth Hotel Boutique

3.5 star property

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Photo gallery for Casa Ruth Hotel Boutique

Sun deck
38-inch plasma TV with cable channels, TV, heated floors
Exterior
38-inch plasma TV with cable channels, TV, heated floors
Presidential Suite | Individually decorated, individually furnished, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Pet-friendly
  • Breakfast included
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

Map
Vargas Machuca 11-50, Gaspar Sangurima, Cuenca, Azuay, 010101
  • Plaza Rotary Market
    ‪2 min walk‬
  • Civic Plaza
    ‪3 min walk‬
  • San Blas Park
    ‪5 min walk‬
  • Cuenca (CUE-Mariscal Lamar)
    ‪3 min drive‬

Room options

View all photos for Presidential Suite

Individually decorated, individually furnished, laptop workspace

Presidential Suite

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Individually decorated, individually furnished, laptop workspace

Deluxe Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Double Room

Executive Double Room | Individually decorated, individually furnished, laptop workspace

Executive Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 Queen Bed

Deluxe Double Room, 1 Queen Bed | Individually decorated, individually furnished, laptop workspace

Deluxe Double Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Room, 1 Queen Bed

Luxury Room, 1 Queen Bed | Individually decorated, individually furnished, laptop workspace

Luxury Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Duplex, 1 Bedroom

Individually decorated, individually furnished, laptop workspace

Family Duplex, 1 Bedroom

  • Sleeps 6
  • 3 Double Beds

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About this property

Casa Ruth Hotel Boutique

Pet-friendly hotel connected to the convention centre in Cuenca Historic Center with free breakfast
This hotel features a rooftop terrace, a microwave in a common area and a fridge in a common area. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, concierge services and laundry facilities.
Casa Ruth Hotel Boutique offers 12 accommodations, which are accessible via exterior corridors and feature free toiletries. Rooms open to balconies. Each accommodation is individually furnished and decorated. 38-inch plasma televisions come with cable channels.

Bathrooms include a separate bath and shower with in-room jetted baths and a rainfall showerhead. This Cuenca hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

With your stay at Casa Ruth Hotel Boutique, you're connected to the convention centre and just a quick walk from Plaza Rotary Market. You'll find features such as free breakfast and free WiFi in public areas, plus a rooftop terrace.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and a porter
  • Within a 15-minute walk of Calderon Park and New Cathedral of Cuenca
  • Dogs welcome for a fee (restrictions apply)
Free breakfast is served daily. WiFi is free in public spaces. A rooftop terrace, a library, and multilingual staff are also featured at Casa Ruth Hotel Boutique. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Cuenca hotel.

Guests are served a free buffet breakfast daily from 7:00 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available from 7:00 AM to 10:30 PM; USD 7 per night; reservations required
  • Uncovered parking on site (USD 7 per night)
  • Onsite parking options include a garage

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:30 AM

Things to do

  • Library

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • In a national park
  • On a river
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No lift
  • Wheelchair accessibility

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 38-inch plasma TV with cable channels

More

  • Access via exterior corridors
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 10.00
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 15
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 10 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 9 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be eligible for a tax refund. However, non-resident travellers may be exempt from value-added tax (15%) on package bookings.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 7 per night
  • Nearby parking fee: USD 7 per night (656 ft away; open 7:00 AM to 10:30 PM)
  • Pet fee: USD 10 per pet, per night
  • Early check-in fee: USD 10.00 (subject to availability)
  • Late check-out fee: USD 15 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 9 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Casa Ruth Hotel Boutique Hotel
Casa Ruth Hotel Boutique Cuenca
Casa Ruth Hotel Boutique Hotel Cuenca

Casa Ruth Hotel Boutique Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 15 out of 26 reviews
Rating 8 - Good. 6 out of 26 reviews
Rating 6 - Okay. 2 out of 26 reviews
Rating 4 - Poor. 2 out of 26 reviews
Rating 2 - Terrible. 1 out of 26 reviews

9.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

alan

Stayed 4 nights in Apr 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel stay.
Very nice experience except the bottom floor has a huge echo.
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness and the friendly staff.
Stayed 2 nights in Jan 2024

4/10 Poor

Denita

Disliked: Cleanliness, staff & service, amenities
They lock the main doors, so when you go out for the evening for dinner and come back, you have to ring the buzzer several times and call and wait to be let in. The property details advertise that it has a water dispenser and laundry facilities, and it has neither,…also doesn’t really have hot water. The hot water heater was being fixed the night we arrived, and even after it was fixed, there was only hot water enough for one of us to have a shower, the second night, same thing and the third night. all the sounds echo up from the lobby and common areas, and and there are get-togethers and noisy kids and running in the hallways until midnight, followed by a domestic violence sounding situation at 3 AM. The place is a zoo with little to no property management and the woman that either owns it or runs it is rude It makes no effort to bridge the language gap even when you’re trying to, or any assistance whatsoever. This place is run like you’re just staying at someone’s house, except that you’re paying…not like a business.
Stayed 3 nights in Dec 2023

8/10 Good

Valeria

Liked: Cleanliness, staff & service
Buena atención, dispuestos ayudar en todo momento
Stayed 1 night in Apr 2024

10/10 Excellent

erika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LA ATENCION DEL PERSONAL MUY BUENA
Stayed 2 nights in Apr 2024

8/10 Good

GUIDO, RIOBAMBA

Liked: Cleanliness, amenities, property conditions & facilities
Todo ok menos el hidromasaje
Stayed 1 night in Jan 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cet hôtel était ma première expérience d'un hôtel en Équateur et à Cuenca. Personnel très très serviable, suite présidentielle avec immense douche et tres grand bain tourbillon fonctionnel avec amplement d'eau chaude et un fort débit. Tout était propre (j'ai de hauts standards). Situé tout juste à côté d'un genre de marché aux puces, de nombreux commerces, et commerces de rues non-achalants (comparativement aux commerçants de Santa Elena). Je suis tombé immédiatement en amour avec Cuenca et ses habitants. La ville est vivante, propre et sécuritaire. Séjour parfait ou presque. Bémols : le papier de toilette est très rude (comme des scott towels en plus rude!) et j'ai préféré aller m'en acheter du doux à 40m d'ici. Étant donné la grandeur de la suite, une 2e poubelle à proximité du lit aurait été pratique. Je n'ai pas hésité à séjourner une journée supplémentaire pour profiter de Cuenca et du confort de cette suite, incluant son confortable lit queen. Top notch en bon québécois!
Stayed 1 night in Nov 2023

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención es muy buena y te ayudan con todo lo que requieres y todas las personas tienen buen ánimo y son muy amables, además el lugar es muy bonito
Stayed 2 nights in Nov 2023

6/10 Okay

Maria Paula

Business traveller
Liked: Cleanliness
Disliked: Room comfort
Estadía muy regular, pero tienen puntos a mejorar
Mi estadía tuvo varios percances que no dejaron que evaluara con mejor puntuación al establecimiento. Si bien tienen cosas a favor como que el personal me ayudó con un par de solicitudes, se esfuerzan por dar buen servicio en el desayuno y la limpieza en general estuvo bien, tuve varios inconvenientes. La mayoría de las habitaciones son internas, por lo que se escucha TODO lo de la casa. En la primera noche hubo personas que se quedaron en recepción hasta las 11:30pm y escuchaba toda la conversación y la segunda noche en una habitación del tercer piso se quedaron escuchando música a todo volumen hasta la 1:30am y también podía escuchar todo. El día del check out tenía vuelo a las 7:30am por lo que debía salir a las 5:45am del hotel y estuve desde las 5:30am hasta las 6:10am buscando, tocando la puerta, la campana y hasta gritando para que alguien me abriera el hotel para salir, que PELIGRO que no haya nadie en recepción durante la noche ni un mensaje de qué hacer en esta u otras circunstancias (que tal fuera una emergencia) y por último, desde la primera noche el datafono estuvo "descargado" y no me podían cobrar, y al check out cuando estaba con afán tampoco estaba cargado. Por último, al parecer el hotel está ubicado en una de las zonas más peligrosas de Cuenca, según lo que me dijeron un par de taxistas quienes no me recomendaban caminar sola por la zona (hay que tenerlo en cuenta). Tienen una buena infraestructura, pero muchas cosas por mejorar.
Stayed 2 nights in Nov 2023

4/10 Poor

Daniela

Business traveller, Travelled with partner
Disliked: Staff & service, amenities
No volverá los recepcionistas muy poco empatices y les falta preparación
Stayed 2 nights in Nov 2023

8/10 Good

Lorena

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio en Casa Ruth. Recomendado.
Stayed 5 nights in Oct 2023

10/10 Excellent

Irene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
La atención y limpieza excelente y personalizada
Stayed 2 nights in Oct 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente!
Muy buena atención, el hotel muy cómodo y limpio...
Stayed 3 nights in Mar 2020