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Hotel Boutique Castilla de Leon

3.5 star property

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Photo gallery for Hotel Boutique Castilla de Leon

Garden
Exterior
Lobby sitting area
Standard Triple Room | Free WiFi, bed sheets
Lounge

Reviews

7.4 out of 10
Good

Popular amenities

  • Room service
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

Map
Hermano Miguel y Mariscal Lamar, Cuenca
  • Plaza Rotary Market
    ‪1 min walk‬
  • Civic Plaza
    ‪2 min walk‬
  • Calderon Park
    ‪5 min walk‬
  • Cuenca (CUE-Mariscal Lamar)
    ‪4 min drive‬

Room options

View all photos for Standard Triple Room

Standard Triple Room | Free WiFi, bed sheets

Standard Triple Room

  • 20 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Premium Room, 1 King Bed

Free WiFi, bed sheets

Premium Room, 1 King Bed

  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Honeymoon Room, Mixed Dorm

Free WiFi, bed sheets

Honeymoon Room, Mixed Dorm

  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room | Free WiFi, bed sheets

Twin Room

  • 20.0 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Romantic Room, Mixed Dorm

Free WiFi, bed sheets

Romantic Room, Mixed Dorm

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Triple Room

Free WiFi, bed sheets

Family Triple Room

  • Sleeps 3
  • 1 Large Single Bed and 1 Single Bed

View all photos for Single Room

Shower, towels

Single Room

  • 4 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Quadruple Room

Quadruple Room | Free WiFi, bed sheets

Quadruple Room

  • 20 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | Free WiFi, bed sheets

Family Room, Multiple Beds

  • 18 sq m
  • Sleeps 7
  • 3 Single Beds and 1 Double Bed

Similar properties

Living area

Casa de las Rosas

  • Free airport shuttle
  • Free WiFi
  • Restaurant
  • Breakfast available
4.2 out of 5, Very good, (166)
The price is CHF 23
for 1 night
for 1 night
7 Mar - 8 Mar
Casa de las Rosas

About this property

Hotel Boutique Castilla de Leon

Cuenca hotel in Downtown Cuenca with a 24-hour front desk
This smoke-free hotel features a business centre, conference space and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Hotel Boutique Castilla de Leon offers 17 accommodations. LCD televisions come with premium satellite channels.

Bathrooms include a shower. This Cuenca hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

During your stay at Hotel Boutique Castilla de Leon, you're just a quick walk from Plaza Rotary Market. You'll find features such as free WiFi in public areas, plus a business centre and breakfast (surcharge).
  • Free WiFi
  • Buffet breakfast served weekends for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Plaza Rotary Market and Civic Plaza
WiFi is free in public spaces. A business centre and meeting rooms are available. Gift shops/newsstands, tour/ticket assistance, and a garden are also featured at Hotel Boutique Castilla de Leon. A complete renovation of Hotel Boutique Castilla de Leon was completed in 2017.

This 3.5-star Cuenca hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekends from 8:00 AM and 10:00 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available from 8:00 PM to 8:00 AM (USD 7 per night)
  • Street parking available
  • Onsite parking options include a garage

Food and drink

  • Weekend buffet breakfast available 8:00 AM to 10:00 AM for a fee: USD 7.75 to 15.75 for adults and USD 5.75 to 9.75 for children

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium digital channels
  • Streaming services

Food and drink

  • Limited room service

More

  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The property charges 9 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Boutique Castilla de Leon

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Ecuador value-added tax (15%). Non-resident travellers who present a valid passport and tourist visa may be eligible for a tax refund. However, non-resident travellers may be exempt from value-added tax (15%) on package bookings.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 7.75 to 15.75 for adults and USD 5.75 to 9.75 for children
  • Nearby parking fee: USD 7 per night (98 ft away; open 8:00 PM to 8:00 AM)
  • Credit card charges are subject to a surcharge of 9 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 4 children stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Boutique Castilla Leon Cuenca
Hotel Boutique Castilla Leon
Boutique Castilla Leon Cuenca
Boutique Castilla Leon
Boutique Castilla Leon Cuenca
Hotel Boutique Castilla de Leon Hotel
Hotel Boutique Castilla de Leon Cuenca
Hotel Boutique Castilla de Leon Hotel Cuenca

Hotel Boutique Castilla de Leon Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 47 out of 121 reviews
Rating 8 - Good. 29 out of 121 reviews
Rating 6 - Okay. 21 out of 121 reviews
Rating 4 - Poor. 6 out of 121 reviews
Rating 2 - Terrible. 18 out of 121 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Julia

Stayed 1 night in Sep 2024

10/10 Excellent

Patricio

Liked: Cleanliness, staff & service, property conditions & facilities
s/
Stayed 1 night in Oct 2024

10/10 Excellent

Tanya

Stayed 1 night in Aug 2024

6/10 Okay

Carlos

Stayed 2 nights in Sep 2024

4/10 Poor

Monty

Travelled with family
Disliked: Amenities, property conditions & facilities
The one light in the room. for four was extremely dim like a 40 watt bulb it was horribly dark and the first week it was hard to get our room cleaned you have to leave your key we came back after 2pm on several occasions and the beds were not made or room cleaned the area is very convenient and there are tons of options for food Cuenca is beautiful and most establishments are not like this the staff are friendly but the service is bad I even had to go buy a plunger because they didn’t have one they do now I left it but also Expedia is to blame for not vetting the location
Stayed 14 nights in Aug 2024

8/10 Good

Dioselina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was under construction but the staff were amazing.
Stayed 1 night in Apr 2024

8/10 Good

Dania

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff behaved very well, great variety of food, clean hotel, and one of the staff members named Castillo was very helpful, polite, and always willing to give a hand. I do suggest in the future to have a hair dryer and iron in the room, please. Thank you!
Stayed 5 nights in Jul 2024

10/10 Excellent

CAROLINA

Stayed 3 nights in Jun 2024

10/10 Excellent

FERNANDO S.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar tranquilo y cercano al centro de la ciudad, a donde se puede acceder caminando y disfrutando del entorno.
Stayed 1 night in May 2024

8/10 Good

Dioselina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Constance Marion, Ottawa

Travelled with partner
Liked: Cleanliness, staff & service
The hotel was acceptable and the staff helpful. The breakfast was good. However, we had asked for a twin room and they gave us a room with one double and two twin beds. It was very crowded and not very restful. Also there was hot water in the shower only and not all the time. Property definitely needs some upkeep.
Stayed 2 nights in Feb 2024

8/10 Good

Esther

Stayed 3 nights in Oct 2023

2/10 Terrible

Lisa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room I paid for was given to someone else. Then they wanted to put me in a smaller room that I did not pay for and not give me a refund for the difference. We went to see the room and it smelled horrible like bleach. I chose not to stay there and wanted a refund which I did not get. The man at the front desk was also sick coughing and sneezing all over the place . It was such a bad experience would not recommend this place to anyone.
Stayed 3 nights in Jul 2023

10/10 Excellent

Dessiree

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Jul 2023

6/10 Okay

howard

Liked: Staff & service
Disliked: Cleanliness, amenities
convenient location, close to tram which provides easy airport access. Affordable rate

10/10 Excellent

Carlos, Miami

Stayed 1 night in Sep 2022

2/10 Terrible

Oscar

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2022

6/10 Okay

Mayra

Stayed 2 nights in Jul 2022

10/10 Excellent

Tanya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect!!
Stayed 2 nights in Jan 2022

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We checked in late, Front Desk employee Edgar was very helpful, and the place was quite and close to va all services
Stayed 1 night in Jan 2022

10/10 Excellent

Julian

Liked: Staff & service, amenities
Everything is close to the hotel, and can walk around there. especially the Mercado 9 de octubre where you ca get fresh fruit and food.
Stayed 1 night in Dec 2021

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Nov 2021

10/10 Excellent

quan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, good location. Hot water is not very hot.
Stayed 1 night in Aug 2021

2/10 Terrible

Sonia

Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. Good breakfast. Great location!
Stayed 2 nights in Jun 2021