The Royal Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Royal Hotel

Bar (on property)
Flat-screen TV
Restaurant
Restaurant
Front of property

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Breakfast included
  • Housekeeping
  • Parking included

Explore the area

Map
1 Glaisnock Street, Cumnock, Scotland, KA18 1BP
  • Dumfries House
    4 min drive
  • New Cumnock Golf Club
    6 min drive
  • New Cumnock Community Open-Air Swimming Pool
    8 min drive
  • Glasgow (GLA-Glasgow Intl.)
    61 min drive

Room options

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Executive Double/ Twin Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

Standard Family Room

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Executive Family Room

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Family Room

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Family Room

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

Suite Family Room

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Classic Double Room

  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

The Royal Hotel

Hotel in Cumnock with free breakfast and 24-hour front desk
A restaurant, a bar/lounge and a 24-hour front desk are available at this smoke-free hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a TV in a common area, a front desk safe and a banquet hall are on-site.
The Royal Hotel offers 9 accommodations with a hairdryer and an iron/ironing board. Flat-screen televisions come with digital channels.

Bathrooms include a separate bath and shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

During your stay at The Royal Hotel, you'll be close to Dumfries House. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a front desk safe, meeting rooms and a lift
  • 2.2 miles (3.6 km) from Dumfries House and 15.7 miles (25.3 km) from Ayr Racecourse
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

The business-friendly The Royal Hotel also features a front desk safe, a television in common area, and a lift. Self parking is free.

This 3-star Cumnock hotel is smoke free.

Guests are served a free full breakfast daily from 7 AM to 10 AM.
The Royal Hotel has a restaurant on site.
Room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free full breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Room service

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for GBP 10.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: GBP 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival.

Property is also known as

Royal Cumnock
Royal Hotel Cumnock
The Royal Hotel Hotel
The Royal Hotel Cumnock
The Royal Hotel Hotel Cumnock

The Royal Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 75 out of 140 reviews" "
Rating 8 - Good. 47 out of 140 reviews" "
Rating 6 - Okay. 11 out of 140 reviews" "
Rating 4 - Poor. 3 out of 140 reviews" "
Rating 2 - Terrible. 4 out of 140 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The staff are friendly and kind,, the food was lovely,,, the atmosphere was good and the bed mega comfy
Stayed 1 night in Sep 2024

8/10 Good

David

Liked: Staff & service, amenities
The hotel is in need of refurbishing, the carpets are tired and the paintwork is shabby. Money has been spent on the entrance hall and the restaurant, and these are splendid, though the plastic foliage is rather overdone. The revolving screen display shows a lack of imagination, there was no change to the advert for RAD Rewards ! Why not include some pictures of local beauty spots ? The food in the restaurant was excellent, and the staff were very helpful and friendly.
Stayed 3 nights in Sep 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable and relaxing experience
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Summer stay
Excellent. Comfortable bed. Spacious room. Superb service from the staff. Food at breakfast time and evening meal were excellent.
Stayed 1 night in Jul 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Booked a superior room, was given a small standard room with no ventilation, small window with a view of a stone wall and a constant extractor humming noise. Was told that was the only room available. Made a fuss then got moved to a superior room. Was disappointed as i stay here at least once a month for work including my colleagues. Had to show my booking to prove i booked a superior room.
Stayed 1 night in Aug 2024

10/10 Excellent

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Faultless hotel with excellent staff and a decent breakfast...Spacious clean and well worth the stay...
Stayed 2 nights in Aug 2024

2/10 Terrible

Shehrum

Disliked: Staff & service, property conditions & facilities
I booked two rooms with the same specs but it was a huge difference between both and the washrooms had the worst amenities even the bath tubs were broken…some of the staff representatives were very racist and rude and there was a weird smell in the hallways too.
Stayed 2 nights in Aug 2024

4/10 Poor

kenneth

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The condition of the bathroom was appalling. The shower controls were broken , could not cool down the water. The floor was treacherous when wet , the door didn't lock and the extractor fan didn't work. The food in the restaurant was quite frankly awful but the staff disappeared before we could challenge them. Sorry not impressed.t
Stayed 1 night in Aug 2024

6/10 Okay

Jeff

Stayed 1 night in Aug 2024

8/10 Good

M

Stayed 2 nights in Jul 2024

10/10 Excellent

Ally

Business traveller
Great
Part of the rad group so you know you’re getting great service great food and a great room
Stayed 1 night in Jul 2024

10/10 Excellent

Andrew

Stayed 2 nights in Jul 2024

8/10 Good

Irene

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was very basic extremely warm had kitchen noise and smells
Stayed 2 nights in Jul 2024

10/10 Excellent

john

Travelled with group
Myself and 2 friends went to watch the open. We stayed at the hotel. We were expecting 3 single beds but we had a double and sofa bed. Having spoken to a lovely lady she came to our rescue with a bed. Thanks
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was in the right place for our weekend stay and we enjoyed our stay. The service was extremely good and we were well looked after. The room was fine, but we would have liked either a walk in shower or a shower that could be adaptable. Bothe of us have difficulty getting into a bath and a ceiling shower just could not be used by us.
Stayed 3 nights in Jun 2024

10/10 Excellent

Stefan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

walumweya

Travelled with group
Liked: Cleanliness, staff & service, amenities
Stayed to attend a wedding ,loved breakfast, though the sausages changes, dining area had good music it was vibes . There was mix up with the bedroom reservations at first was shown a double room instead of the suite i booked however this was rectified. loved the suite room 14 as it had privacy and good space . Just didn't like how the toilet flushes it’s awkward and main door doesn't shut properly have to double check as few occasion room left open thinking was shut, probably needs oil or something . luckily it was the only room on the top floor and very private but can be a security problem , forgot to mention on checkout. I Booked a standard family room for my friends however was shown a double room room 11 which was misleading this may be an Expedia issue either way staff offered to put in a sofa bed as i had the receipts. Overall staff was very exceptional my friends and i were stranded at New cumnock due to lack of cabs that the hotel was willing to get bar staff to pick us up which was above and beyond very greatful thank so much as just shows they are kind hearted. Wish it was nearer as I would come back to New Cumnock it was a vibe 😎
Stayed 2 nights in Jun 2024

10/10 Excellent

Allyson

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Faulty towers
On arrival to our room, we noticed the toilet didnt flush, the handle was broken off the tap on sink it also didnt drain away, the shower turned off half way through our son having a shower, it later turned itself back on during the night! In the morning there was no hot water and the guest next door had the same issue. One of the bedroom windows didnt close at all. The room was quite dusty as it if hadnt been used in a while or maybe just not cleaned well. We have raised all these issues with the hotel and are awaiting a phone call from their finance team today. The room was very expensive at £156 for 1 night for all it was. Can't fault the food within hotel it was very good. The review isnt allowing me to upload any pictures.
Stayed 1 night in May 2024

8/10 Good

Joe

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly. Food excellent.
Stayed 1 night in Apr 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Nice wee hotel
Stayed 1 night in Apr 2024

10/10 Excellent

Sandi

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Donald

Stayed 1 night in Mar 2024