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Encantada Casa Boutique Spa

3.0 star property

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Photo gallery for Encantada Casa Boutique Spa

Couples treatment room(s), hot stone massages, deep-tissue massages
Twin Room, Balcony | View from room
Outdoor spa tub
Buffet
Interior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Spa
  • Room service
  • 24/7 front desk

Explore the area

View in a map
Tandapata 354 - San Blas, Cusco, Cusco, 8003
  • Plaza de Armas
    ‪7 min walk‬
  • Sacsayhuaman
    ‪11 min walk‬
  • San Pedro Market
    ‪17 min walk‬
  • Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪7 min drive‬

Room options

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | 1 bedroom, in-room safe, free WiFi, bed sheets

Classic Double or Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Twin Room

1 bedroom, in-room safe, free WiFi, bed sheets

Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room

Triple Room | 1 bedroom, in-room safe, free WiFi, bed sheets

Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Twin Room, Balcony

Twin Room, Balcony | 1 bedroom, in-room safe, free WiFi, bed sheets

Twin Room, Balcony

8.0 out of 10
Very good
(5 reviews)
  • 14 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

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About this property

Encantada Casa Boutique Spa

Hotel with free breakfast, a short walk to Plaza de Armas
This smoke-free hotel features a restaurant, a bar/lounge and a rooftop terrace. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include Access to hot tub, massage/treatment rooms and concierge services.
Encantada Casa Boutique Spa offers 18 accommodations with a safe and a hairdryer. 24-inch flat-screen televisions come with cable channels.

Bathrooms include a shower. This Cusco hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include Access to hot tub.
Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, facials and manicures and pedicures. A variety of treatment therapies are provided, including reflexology.
Our customers tell us that they can't get enough of the helpful staff at Encantada Casa Boutique Spa. During your stay, you're just a quick walk from Plaza de Armas. Features include free breakfast and free WiFi in public areas, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • 8 minutes by foot from Plaza de Armas and a 4-minute drive from San Pedro Market
  • Airport and local-area shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A hot tub, a rooftop terrace, and spa services are also featured at Encantada Casa Boutique Spa. An airport shuttle (available 24 hours) and an area shuttle are available for a fee.

This 3-star Cusco hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:00 AM.
Encantada Casa Boutique Spa has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Hot tub
  • Library

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa treatment rooms

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 24-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Heating
  • Safe

Policies

Check-in

Check-in start time: noon; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Encantada Casa Boutique Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for PEN 30 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travellers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: PEN 40 per vehicle (return)
  • Rollaway bed fee: PEN 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Encantada Casa Boutique Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number 20491064910

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children may not be eligible for complimentary breakfast.
  • Pets and service animals are not allowed on site.

Property is also known as

Encantada Casa Boutique Spa
Encantada Casa Boutique Spa Cusco
Encantada Casa Boutique Spa Hotel
Encantada Casa Boutique Spa Hotel Cusco
Encantada Casa Botique Hotel Cusco
Encantada Casa Spa Hotel
Encantada Casa Botique Cusco
Encantada Casa Boutique Spa Hotel
Encantada Casa Boutique Spa Cusco
Encantada Casa Botique Hotel Cusco
Encantada Casa Boutique Spa Hotel Cusco

Encantada Casa Boutique Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 116 out of 167 reviews
Rating 8 - Good. 33 out of 167 reviews
Rating 6 - Okay. 14 out of 167 reviews
Rating 4 - Poor. 3 out of 167 reviews
Rating 2 - Terrible. 1 out of 167 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Karin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and the staff is wonderful. There is an outside garden. If you need a taxi they call one and set it up for you. It was a wonderful experience!!
Stayed 3 nights in May 2025

10/10 Excellent

Presley

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful space and kind helpful staff.
Stayed 2 nights in May 2025

10/10 Excellent

Presley

Liked: Staff & service, property conditions & facilities
Great staff. Kind people. Loved the breakfast!
Stayed 1 night in May 2025

10/10 Excellent

Lauren

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly and accommodating staff. Very clean rooms and nice location. Would stay here again.
Stayed 1 night in May 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in San Blas

This was the perfect hotel to acclimatize to the high altitude. Enjoyed unlimited coca tea and loved the hot water pouches at night to make the bed warm and cozy! Breakfast was good, especially the made-to-order eggs. They did charge a lot for drinking water and the hot tub use was too expensive to justify for a solo traveler like me this trip. I had the room on the third floor with the balcony. I’d stay here again!
Stayed 3 nights in Apr 2025

6/10 Okay

Laura

Travelled with family
We reserved the Encantada because of the views and payed extra for that but they did not acknowledge that. We were there before and after Machu Pichu as we complained we were given a better room the second time around. The view was very nice. Our first bathroom had ants and the second one was dirty. I did not like that they do not provide water in a place where you can not drink or wash your teeth with tap water. They sold the water bottles much more expensive than on the markets. The breakfast ladies were very nice but breakfast was a little bit overcrowded so you needed to wait for coffee or forks and spoons.
Stayed 3 nights in Apr 2025

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the most wonderful stay at Encantada Casa Boutique Spa! The rooms were spotlessly clean, the grounds and view of the city were so beautiful, and I cannot say enough about the quality of the staff and manager. I highly recommend them!
Stayed 8 nights in Dec 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay
Stayed 9 nights in Oct 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Juste une note constructive concernant l’insonorisation des chambres et le choix de la musique qui joue à la terrasse extérieure avant qui dérange durant une partie de la journée; on aime mieux entendre la musique typique du pays lorsqu’on va en voyage et non du boom boom américain populaire 😉. Le reste était impeccable!
Stayed 2 nights in Aug 2024

6/10 Okay

Raffaello

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Gerald

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Linda

Liked: Cleanliness, property conditions & facilities
Hotel was beautiful and Staff was great except one girl lied and said there’s no taxi in inti Raymi festival so we missed it bc we had to walk to festival. She worked on 6/24, absolutely awful customer service
Stayed 1 night in Jun 2024

10/10 Excellent

Whitney

Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful, low key stay

Beautiful patio, comfortable bed, and friendly staff. Most places don’t seem to have heat but they were able to provide me with a water pad bed warmer and space heater. The place was very peaceful and you can’t beat the view.
Stayed 1 night in Jun 2024

10/10 Excellent

johanna, Menlo Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved staying at Encantada! The staff are amazing, kind and helpful. It’s at a great location and I watched the fireworks from the terras.
Stayed 3 nights in Jun 2024

8/10 Good

KaRen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We rented an apartment adjacent to the property and enjoyed having enough space considering most places were much smaller. Would have enjoyed art on the walls would have made the place cozier but plain white walls made it less appealing. Also, kitchen was empty, no glasses, no plates, no cutlery and we ran out of toilet paper on the second day. Staff was friendly and very accommodating.
Stayed 1 night in Apr 2024

10/10 Excellent

Amy, Columbus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The massage therapist is amazing! Walking distance to San Blas Cuzco. Beautiful gardens and friendly English speaking staff.
Stayed 2 nights in May 2024

10/10 Excellent

Lea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Views!

Amazing balcony & view! The spa is a highlight and laundry service is a bargain. Bed is comfy.
Stayed 2 nights in May 2024

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing view from the balcony room! Staff was great, and the location was perfect!!!
Stayed 5 nights in May 2024

8/10 Good

Jaye, Monument

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying at Encantada Casa. It’s only a 10 to 15 minute walk to Plaza los Armas, and we were in a nice quiet part of town where we can get a full night sleep while leaving the window open the breakfast. It was really delicious and the omelette station was so fun to wake up to every morning. The staff is so nice and helps with anything that you will need. We did laundry at the hotel too, and they brought it back beautifully folded and smelling great
Stayed 5 nights in Apr 2024

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was above our expectations. Great location, great breakfast, amazing and courteous staff.
Stayed 2 nights in Dec 2023

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location, beautiful property

Loved, loved Encantada! The service was fantastic! Always helpful & friendly. Beaitiful property overlooking the city inna wonderful and safe neighborhood. Restaurants nearby. Would stay again!
Stayed 5 nights in Nov 2023

10/10 Excellent

enid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at the property twice and each occasions, I felt like being home Special kudos to Aaron The hotel is a gem in San Blas neighborhood.Small but cozy. Well kept. Super breakfast and I took advantage of their restaurant menu every time , I returned late from my tours Use their spa facility and it was awesome too. I felt renewed after leaving the spa. Overall, I ‘ll stay @ Encantada if return to Cusco