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Hotel Arcangel

3.0 star property

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Photo gallery for Hotel Arcangel

Balcony
Minibar, desk, laptop workspace, free WiFi
Front of property
Reception
Restaurant

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Calle Choquechaca 194, Cusco
  • Cusco Cathedral
    ‪3 min walk‬
  • Plaza de Armas
    ‪4 min walk‬
  • San Pedro Market
    ‪13 min walk‬
  • Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪15 min drive‬

Room options

View all photos for Family Room

Minibar, desk, laptop workspace, free WiFi

Family Room

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed | Minibar, desk, laptop workspace, free WiFi

Junior Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Triple Room, Multiple Beds

Minibar, desk, laptop workspace, free WiFi

Standard Triple Room, Multiple Beds

  • Sleeps 3
  • 2 Single Beds and 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Minibar, desk, laptop workspace, free WiFi

Superior Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, 1 Double Bed, Non Smoking

Standard Double Room, 1 Double Bed, Non Smoking | Minibar, desk, laptop workspace, free WiFi

Standard Double Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Arcangel

Hotel with free breakfast, steps from Twelve Angled Stone
A restaurant, a snack bar/deli and a coffee shop/cafe are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas and a free manager's reception are also provided. Additionally, coffee/tea in a common area, a business centre and concierge services are on-site.
Hotel Arcangel offers 20 air-conditioned accommodations with minibars and complimentary bottles of water. Flat-screen televisions come with cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Cusco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hotel Arcangel. During your stay, you're just a quick walk from Plaza de Armas. Free breakfast, free WiFi in public areas and a free manager's reception are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Dining options include a coffee shop and a restaurant
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Steps from Twelve Angled Stone and 3 minutes on foot from Inca Museum
  • Airport shuttle service available for a fee
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. An airport shuttle (available 24 hours) is available for a fee. A terrace, an arcade/games room, and tour/ticket assistance are also featured at the business-friendly Hotel Arcangel.

This 3-star Cusco hotel is smoke free.

Guests are served a free continental breakfast daily from 6:30 AM to 9:00 AM. The hotel hosts a free manager's reception daily.
Hotel Arcangel has a restaurant on site.
A hosted evening meal is available for a surcharge daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee of USD 15
  • Snack bar/deli

Things to do

  • Arcade/game room

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Laptop workspace
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: noon; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Arcangel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travellers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 8.00 per vehicle (one-way)
  • Hosted evening meal: USD 15

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Hotel Arcangel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number 10239995166

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Arcangel Cusco
Arcangel Cusco
Hotel Arcangel Hotel
Hotel Arcangel Cusco
Hotel Arcangel Hotel Cusco

Hotel Arcangel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 55 out of 72 reviews
Rating 8 - Good. 13 out of 72 reviews
Rating 6 - Okay. 3 out of 72 reviews
Rating 4 - Poor. 1 out of 72 reviews
Rating 2 - Terrible. 0 out of 72 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Fabian

Stayed 4 nights in Aug 2024

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay but not so quiet
Basic room with a window facing into the passageway, this meant keeping the curtains closed all the time for privacy. The courtyard/passageway echoed alot so a 3am wakeup was not uncommon as people left for tours. The freshly squeezed orange juice for breakfast was a pleasant surprise. Breakfast was very basic and bottled water was available. A water refill station would have been great to cut down on the plastic bottles. The room was clean and comfortable.
Stayed 5 nights in Oct 2024

10/10 Excellent

Ilina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, and great location.
Stayed 9 nights in Sep 2024

10/10 Excellent

SUBHASH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Excellent location. Friendly staff. Only Spanish language at reception desk. Packed a bag breakfast for me before an early morning excursion. Free bottled water. Nice breakfast buffet.
Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It’s 2024 we shouldn’t be having issues with wifi. My biggest issues were: 1. Poor WiFi I had no internet for the entirety of my stay. 2. Rooms were cold and dry and when I turn on the heater it’s one of those ancient air conditioning units that gave me headaches and a nose bleed. The staff was nice but that’s about it. Didn’t enjoy my stay there at all.
Stayed 3 nights in Aug 2024

10/10 Excellent

RAUL E

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property location. Amazing staff and super clean. Highly recommended
Stayed 9 nights in Aug 2024

10/10 Excellent

HONGBO, Corona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist is super friendly and helpful
Stayed 2 nights in Aug 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean. Helpful staff. Tea pot in room. Heater. Hot water!
Stayed 2 nights in Aug 2024

8/10 Good

Hilary

Liked: Cleanliness, staff & service
There is no elevator and a lot of stairs (when you have altitude sickness).
Stayed 3 nights in Jul 2024

10/10 Excellent

Teigen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating and kind workers. They took our laundry and bags while we went to Machu Picchu and had it all waiting in our room when we returned. Lulu, the hotel dog, was our favorite. Room was comfortable and clean. Great place.
Stayed 3 nights in Jun 2024

10/10 Excellent

Dana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, and comfortable. Good breakfast and friendly staff. Very convenient location to Plaza de Armas and San Blas. We would recommend.
Stayed 4 nights in Jun 2024

10/10 Excellent

Robert, Las Vegas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was always there. Great help with directions. Made breakfast boxes if we had earlier excursions than breakfast time. Very accommodating and helpful with anything.
Stayed 6 nights in Jun 2024

10/10 Excellent

Diana

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Excellent service, location was perfect, everything was clean, staff was helpful and very nice (they even took care of our laundry), breakfast and box to go were good as well.
Stayed 5 nights in Jun 2024

10/10 Excellent

Silvia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful,i would STAY there again
Stayed 6 nights in May 2024

10/10 Excellent

laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boutique hotel in heart of Cusco
Hotel was clean, comfortable and accommodating. Right in the heart of old Cusco. Staff arranged taxi to and from Airport. Bags were safely stored while on our 5day trek. Hotel was quiet. Breakfast and lounge area was wonderful.
Stayed 1 night in Apr 2024

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the stay at Hotel Arcangel. The location was excellent, the staff was awesome. Right after we checked in we were offered coca tea to help with altitude sickness. In the reception, dining room and in our room there were natural flowers which was a very special touch. The hotel also offered to go breakfast when we had tours that left early (3AM, 4AM). We would definitely stay there again.
Stayed 5 nights in Apr 2024

10/10 Excellent

william

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location to the cathedral and that area of town Great price
Stayed 1 night in Mar 2024

10/10 Excellent

nk

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good hotel overall Specially staff
Stayed 8 nights in Dec 2023

8/10 Good

Zelma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a loft room so we had more space. Loft contained a kitchen although we did not use. Space was adequate. Shower hot. Staff were eager to please.
Stayed 4 nights in Oct 2023

10/10 Excellent

Liliana, Bellingham

Liked: Cleanliness, staff & service, property conditions & facilities
The location was excellent! Walkable to everywhere. Breakfast was great and I loved the water bottles offering they had. All the hosts were so helpful and accommodating. I will stay here again for sure!
Stayed 3 nights in Oct 2023

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the family at this location. The bed and towels are harder than I am used to but the space is very cozy.
Stayed 6 nights in Aug 2023

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were struggling with the altitude when we arrived at Hotel Arcangel, and the staff carried our suitcases up to our room for us and brought us complimentary tea with coca leaves to help us overcome the altitude sickness (this despite me taking altitude sickness meds!). Our room overlooked the tiled roofs of the town, and it was a short walk to the main plaza (and not too much of a climb back up). We were glad we had stayed here rather than in San Blas, which was a much steeper, higher climb up. The pretty street Siete Borreguitos was just at the end of the street, and climbing up it led to a view over the whole town. The breakfasts were very good, and the room and bed comfortable. We switched hotels to stay there again for a final night after a 2 day trip to Ollantaytambo and Machu Picchu, and they let us keep our suitcases there for free for those nights - and stay in the same room again! Highly recommended.
Stayed 2 nights in Sep 2023

10/10 Excellent

Amita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating staff and service
Stayed 1 night in Aug 2023