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Polo Cusco Suites

3.5 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Polo Cusco Suites

Interior entrance
Front of property – evening/night
Reception
Junior Suite, Jetted Tub, City View | View from room
Lobby sitting area

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Avenida Alameda Pachacuteq 404, Av. San Martin, Cusco, Cusco, 8002
  • Garcilaso de la Vega Stadium
    9 min walk
  • Coricancha
    16 min walk
  • San Pedro Market
    3 min drive
  • Cusco (CUZ-Alejandro Velasco Astete Intl.)
    4 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Double Room, City View

Standard Double Room, City View | Hypo-allergenic bedding, down duvets, minibar, in-room safe

Standard Double Room, City View

  • 20 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, City View

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Standard Room, 1 Queen Bed, City View

  • 18 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Triple Room, City View

Standard Triple Room, City View | Hypo-allergenic bedding, down duvets, minibar, in-room safe

Standard Triple Room, City View

  • 22 sq m
  • City view
  • Sleeps 4
  • 3 Single Beds OR 1 Double Bed and 2 Single Beds

View all photos for Junior Suite, Jetted Tub, City View

Junior Suite, Jetted Tub, City View | Hypo-allergenic bedding, down duvets, minibar, in-room safe

Junior Suite, Jetted Tub, City View

  • 20 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Single Room, City View

Hypo-allergenic bedding, down duvets, minibar, in-room safe

Standard Single Room, City View

  • 16 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed OR 1 Single Bed

Similar properties

Front of property

Polo Santa Monica

Breakfast included
Free WiFi
Parking available
Housekeeping
4.0 out of 5, Very good, (163)
The price is CHF 36
for 1 night
3 Jan - 4 Jan
Polo Santa Monica

About this property

Polo Cusco Suites

Hotel with free breakfast, near Plaza de Armas
A restaurant, a bar/lounge and concierge services are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.
Polo Cusco Suites offers 45 accommodations with minibars and a safe. Each accommodation is individually furnished. Beds feature down duvets. 32-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers.

This Cusco hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Polo Cusco Suites. During your stay, you're just a quick walk from Cusco Craft Center. Features include free breakfast and free WiFi in public areas, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy international cuisine while dining at Sky Room
  • Services include a concierge, tour or ticket assistance and a porter
  • Within a 10-minute walk of Cusco Craft Center and Orellana Pumaqchupan Park
  • Airport drop-off, train station pick-up and local-area shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Polo Cusco Suites. A shuttle from the hotel to the airport (available 24 hours) and an area shuttle are available for a fee.

This 3.5-star Cusco hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:00 AM.
Sky Room – This bar specialises in international cuisine and only serves breakfast.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport drop-off shuttle at scheduled times and on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Sky Room

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 11 AM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Polo Cusco Suites

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for PEN 100 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travellers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: PEN 4 per vehicle (maximum occupancy 3)
  • Rollaway bed fee: PEN 100 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Polo Cusco Suites offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.
Property Registration Number 20600714989

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Cusco Polo Suites
Cusco Suites
Polo Cusco
Polo Cusco Suites
Polo Suites
Polo Suites Cusco
Polo Suites Hotel
Polo Suites Hotel Cusco
Polo Cusco Suites Hotel
Polo Cusco Suites Hotel
Polo Cusco Suites Cusco
Polo Cusco Suites Hotel Cusco

Polo Cusco Suites Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 286 out of 639 reviews" "
Rating 8 - Good. 231 out of 639 reviews" "
Rating 6 - Okay. 74 out of 639 reviews" "
Rating 4 - Poor. 27 out of 639 reviews" "
Rating 2 - Terrible. 21 out of 639 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Annette

Travelled with family
Check in took extremely long
Stayed 1 night in Aug 2024

6/10 Okay

melissa

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Construction noise and music from local bars kept us up most of the night.
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Front desk was too slow; charged extra days. Corrected finally after keeping us waiting for a while!!
Stayed 1 night in Sep 2024

10/10 Excellent

Gustavo

Liked: Amenities
Great place. Great Price
Stayed 4 nights in Aug 2024

10/10 Excellent

Shaw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Sonia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome view. Great food. Super clean and friendly staff.
Stayed 1 night in Jun 2024

10/10 Excellent

Roberto

Stayed 3 nights in Jun 2024

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view to the city, super clean and friendly staff
Stayed 1 night in Jun 2024

6/10 Okay

Kevin

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Pros and Cons of Polo Cusco Suites
I'll start with the Pros. Great views of Cusco, and the Restaurant Bar at the top level has great food for both breakfast and dinner. It was super convenient on those days you just need to rest and don't want to do much walking. Also hot water was very hot. Now for the Cons: The front desk staff are extremely unhelpful. When we arrived we didn't find a safe or mini fridge in our room. When we asked the front desk about it they basically told all three of us that it was there and we were all lying about not having one. The following days when we brought it up, they just dodged the issue, saying another set of staff (like housekeeping) will "look into it." We only received a safe and mini fridge when another room on our floor checked out and they gave us theirs. Noise. This has got to be the loudest hotel I've stayed in, like ever. Rooms are not sound proof at all and you can hear everything from the hallway to the upstairs rooms, to the dogs barking on the street 8 floors down. Not to forget the train that goes right by the hotel and makes a great amount of noise in the morning. Airport shuttle was advertised as free on the website, but we had to pay for it. So they lied about that service. They don't even take you themselves they just called up someone and had them take us. Overall I was not impressed with Polo Cusco Suites, which is why I would give it 3 stars. There are more cons than pros, for me and my friends who stayed here May 9th through the 15th of 2024.
Stayed 6 nights in May 2024

8/10 Good

Simona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room. A little run down. Very helpful at the front desk. Food at the hotel’s restaurant was really yummy and decent price.
Stayed 3 nights in Apr 2024

10/10 Excellent

Stuart

Travelled with family
Liked: Cleanliness
Easy to grab a Uber or taxi within 3 minutes. I thought the train track had charm- it did not bother us and stopped early enough in the evenings. Breakfasts is abundance. Staff aims to please and accommodate. Drink the complimentary coca leaves to relief headaches and other symptoms of altitude. Works wonders. The area is noisy as expected, but we did not venture out. We did not walk to the square- due to altitude- Cleanliness could be improved, minimal towels left and were “old”. But, overall, we liked our stay there- we are seniors.
Stayed 2 nights in Apr 2024

10/10 Excellent

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great. The hotel staff were friendly. Breakfast was good. Just note there is no AC. This was not an issue for us since it was cold during the time we went and the room was cool enough. They also kept our luggage for 1-2 hrs after our checkout, since we were not getting back in time from a morning tour.
Stayed 2 nights in Apr 2024

10/10 Excellent

Nora Wilda Laboy, Kissimmee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent
Stayed 4 nights in Apr 2024

6/10 Okay

Ryan

Stayed 3 nights in Mar 2024

10/10 Excellent

Yadira

Travelled with family, Travelled with group
Liked: Staff & service, property conditions & facilities
El personal es muy amable y respetuoso. El hotel está a minutos caminando de restaurantes, lugares de interés de Cusco y del centro del Cusco histórico. Es cerca de la estación del tren y el restaurante en la azotea del hotel es espectacular. Sin embargo tuvimos una mala experiencia con un mal olor particular que fue reportado en varias ocasiones y no lo corrigieron a pesar de indicar que se ocuparían del mismo. Por lo demás muy bueno.
Stayed 1 night in Feb 2024

10/10 Excellent

Jinhson Homero

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was neat and clean
Stayed 4 nights in Dec 2023

8/10 Good

Adimarys

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien👌
Stayed 3 nights in Feb 2024

10/10 Excellent

IBRAHIM

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Feb 2024

10/10 Excellent

Isabel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel very convenient walk or taxi to shopping areas
Stayed 4 nights in Jan 2024

10/10 Excellent

Jose F Nieves

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cerca de la cuiudad facil para caminar
Stayed 3 nights in Dec 2023

10/10 Excellent

Flordeliza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean. All the staff are so helpful. The breakfast is really good.
Stayed 4 nights in Dec 2023

6/10 Okay

Rosa, Long Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Zenaida

Staff was great!!
Stayed 5 nights in Sep 2023

10/10 Excellent

Junior

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place in a beautiful city of Cusco. Hotel very clean, room very spacious. Breakfast is good. I went there 8/12/23 - 8/15/23
Stayed 3 nights in Aug 2023

10/10 Excellent

Zhaodong

Stayed 1 night in Aug 2023