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Hotel Hacienda Cusco Plaza

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Hacienda Cusco Plaza

Outdoor dining
Front of property
Standard Room, 1 Queen Bed, Private Bathroom | 10 bedrooms, in-room safe, desk, free WiFi
Bar (on property)
View from property

Reviews

7.8 out of 10

Good

Popular amenities

  • Free airport shuttle
    Free airport shuttle
  • Bar
    Bar
  • Room service
    Room service
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
299 Plaza Regocijo, Cusco, Cusco, N/A
  • Plaza El Regocijo
    1 min walk
  • Plaza de Armas
    2 min walk
  • Inca Museum
    4 min walk
  • Cusco (CUZ-Alejandro Velasco Astete Intl.)
    15 min drive

Room options

View all photos for Economy Double Room

Economy Double Room | 10 bedrooms, in-room safe, desk, free WiFi

Economy Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds, Private Bathroom

Standard Room, Multiple Beds, Private Bathroom | 10 bedrooms, in-room safe, desk, free WiFi

Standard Room, Multiple Beds, Private Bathroom

  • 18 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Deluxe Double Room

Deluxe Double Room | 10 bedrooms, in-room safe, desk, free WiFi

Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Economy Triple Room

Economy Triple Room | 10 bedrooms, in-room safe, desk, free WiFi

Economy Triple Room

  • Sleeps 3
  • 3 Single Beds

View all photos for Superior Room, 1 Queen Bed, Private Bathroom

Superior Room, 1 Queen Bed, Private Bathroom | 10 bedrooms, in-room safe, desk, free WiFi

Superior Room, 1 Queen Bed, Private Bathroom

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Triple Room

Superior Triple Room | 10 bedrooms, in-room safe, desk, free WiFi

Superior Triple Room

  • Sleeps 3
  • 2 Double Beds and 1 Single Bed

View all photos for Superior Twin Room, Private Bathroom

Superior Twin Room, Private Bathroom | 10 bedrooms, in-room safe, desk, free WiFi

Superior Twin Room, Private Bathroom

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple Room

Standard Triple Room | 10 bedrooms, in-room safe, desk, free WiFi

Standard Triple Room

  • Sleeps 4
  • 2 Double Beds and 1 Single Bed

View all photos for Standard Room, 1 Queen Bed, Private Bathroom

Standard Room, 1 Queen Bed, Private Bathroom | View from room

Standard Room, 1 Queen Bed, Private Bathroom

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite Economy With Internal View

  • Sleeps 2
  • 1 Double Bed

Suite Economy With Internal View

  • Sleeps 4
  • 4 Single Beds

Suite Superior With View

  • Sleeps 2
  • 1 Queen Bed

Suite Superior With View

  • Sleeps 4
  • 3 Double Beds

View all photos for Room Standard With Internal View

10 bedrooms, in-room safe, desk, free WiFi

Room Standard With Internal View

  • Sleeps 4
  • 1 Single Bed and 2 Double Beds

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Exterior

Sonesta Hotel Cusco

Breakfast included
Free airport shuttle
Free WiFi
Restaurant
4.8 out of 5, Exceptional, (1038)
The price is CHF 118
for 1 night
8 Dec - 9 Dec
Sonesta Hotel Cusco

About this property

Hotel Hacienda Cusco Plaza

Colonial Cusco hotel in Cusco Historic Center with free breakfast
This smoke-free hotel features a restaurant, a bar/lounge and a business centre. Free buffet breakfast, free WiFi in public areas and free airport drop-off are also provided. Additionally, concierge services, laundry facilities and a 24-hour front desk are on-site.
Hotel Hacienda Cusco Plaza offers 58 accommodations with a safe and a hairdryer. Televisions come with cable channels. Bathrooms include a shower.

This Cusco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

During your stay at Hotel Hacienda Cusco Plaza, you're just a quick walk from Plaza de Armas. Free breakfast, free WiFi in public areas and free airport drop-off service are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a front desk safe, a business centre and meeting rooms
  • Steps from Plaza de Armas and Plaza El Regocijo
  • Free airport drop-off shuttle service
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A business centre and meeting rooms are available. The business-friendly Hotel Hacienda Cusco Plaza also features concierge services, laundry facilities, and a front desk safe. A free shuttle from the hotel to the airport is free (available on request).

This 3-star Cusco hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:30 AM.
Hotel Hacienda Cusco Plaza has a restaurant on site.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free airport drop-off shuttle from 9:00 AM to 6:00 PM on request
  • Airport shuttle available during limited hours

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • Lift

More

  • 1 building
  • 3 floors
  • Built in 1989
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Room service

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 11 AM; check-in end time: midnight
Late check-in subject to availability

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Hacienda Cusco Plaza

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travellers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Hotel Hacienda Cusco Plaza offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Property Registration Number 20406464181

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Royal Inka
Royal Inka I
Royal Inka I Cusco
Royal Inka I Hotel
Royal Inka I Hotel Cusco
Royal Inka i Hotel Cusco

Hotel Hacienda Cusco Plaza Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 14 out of 43 reviews" "
Rating 8 - Good. 16 out of 43 reviews" "
Rating 6 - Okay. 7 out of 43 reviews" "
Rating 4 - Poor. 3 out of 43 reviews" "
Rating 2 - Terrible. 3 out of 43 reviews" "

8.4/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Alainia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was an error with our reservation. The staff were helpful and had us in a room as quickly as possible. Location is amazing

8/10 Good

Teddy

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Doesn’t even deserve a 1 star!
If you had the unfortunate experience of booking in this hotel, you show up and they offer you room 805, demand another room. It’s horrible! It’s all the way in the attic where the WiFi doesn’t even reach! The bathroom doesn’t even come with the now standard bottled water. The shower is a trickle and the hot water turns either very hot or cold while you’re showering! I wouldn’t even give it a 1 star but for the nice desk person who checked us in last night.
Stayed 1 night in Mar 2024

10/10 Excellent

SAID

Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing hotel and close to square. Close to several restaurants and gift shops. Good hub to visiting around Cusco
Stayed 1 night in Sep 2019

8/10 Good

Ted

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located for your stay in Cusco !
Check in was easy . We got in at 10 pm so late . The staff are all very helpful and some speak English. They had a nice breakfast in the morning with omelettes made to order. The location is great and centrally located , easy walking to main areas of Cusco .
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2018

10/10 Excellent

Rose Charo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2018

6/10 Okay

Nolan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location, dated interior, friendly staff
The hotel is pretty on the outside , looks somewhat like a Swiss chalet. The concierge area is rather dated . Staff are friendly and helpful. We were given room 603 which had a double bed and access to the terrace which was the nicest thing about the room. Furnishings are dated. Looks like something out of the 70'es. The light switch above the bed had wires sticking out of the wall. Bathroom was rather awkward as had a window into a communal courtyard which is nice but could use the toilet with the window open. The communal courtyard is nice but people tended to congregate there at night which made it rather noise as it was also an echo problem with noise. Breakfast was average- the juices are good, spread of meat and cheese(singular items) . There was a chef making omelets etc. Deco in the dining was rather rustic i.e dated. We were given complimentary drinks- pisco sour are excellent and the female bartender is excellent and very friendly. The best thing is how close it is to Plaza De Armas and easy for tour pick up and drop off. In all an average stay.
Stayed 1 night in Jan 2018

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant experience in a fantastic location Very helpful staff Both the rooms and the open spaces inside the hotel are spacious and well fitted
Stayed 2 nights in Oct 2017

10/10 Excellent

Jason, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was in a great and safe location, walking distance to the main square and many other great sites and locations. the staff were very friendly and helpful. The room was very clean, with a nice balcony, and the hotel has a great continental breakfast.
Stayed 1 night in Oct 2017

8/10 Good

mary, colorado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super location for the tourist to enjoy Cusco
Cusco is a very old city, including the hotels. The hotel staff were all fantastic. At the conclusion of my stay, several stepped outside to assist me with a taxi and to bid me farewell, wishing me good travels and inviting me back for another visit. Yes, the bed was hard and the feathers leaked out from the coverlet, but the room was clean, the included breakfast hardy with good variety, and the coffee delicious. What more do you want or need when you are staying in and next to architectural dating to the 14-1500's.
Stayed 10 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
You can do better, stay elsewhere.
The hotel closes its doors at 10:30 PM and you have to ring a bell to get in. We were not told about it during check-in. So we were surprised to see the door closed at 11:30 PM. We rang the bell multiple times but no one appeared. So we thought of calling the hotel number. Someone luckily picked up and said he would open the door. It required another call to have the door finally opened. Secondly, the hot water did not work properly. It was going cold in between showers.

10/10 Excellent

tracy, colorado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rustic and authentic
Great hotel for the experience of cuscus. Great breakfast. Old but lots of room. Charming

10/10 Excellent

tracy, colorado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute old hotel with lots of character
Very old and authentic! Lots of room. Decent shower. Great breakfast. We had an unplanned very late arrival and they were very Accomidating. Kept our luggage for a day when we went to Machu Pichu for now charge and had it in our room when we retuned.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Unfriendly staff, old room and great location
Great location close to plaza de armas. However staff is not friendly and room felt old although clean. We stayed at Casa Andina Classic across the street before going to Machu Picchu and we loved it. Staff was friendly, room was spacious and modern. Casa Andina Classic felt like a much newer hotel and staff was amazing.

10/10 Excellent

Anne H, Charlotte, NC USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel and location
Good value for the price, so close to everything. We liked it so much we cancelled our hotel after Machu picchu to stay at the royal inka again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NICE location
a great location! helpful, and accommodating. Thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great value for the money, the room was comfortable and clean the breakfast was good and filling, staff was friendly and helpful and the hotel is centrally located.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Average hotel for Cuzco
Conveniently located in a small plaza a block away from the main plaza, the Royal Inca rates as average for the hotels we've stayed at in Cuzco. Price higher than other places without offering the extra level of service and comfort that other places offer. Note that a lot of the hotels in Cuzco have very early check-in / check-out times (around 9:00AM), but if asked and if the room is available, some will allow a later check-out, and most will keep your luggage safe until you come back to pick them up.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prime location for the Inti Raymi and accompanying festivities, this hotel is beautiful from the inside out without the prentention of others. Friendly enough staff will assist with just a about any needs or concerns you might have. I have the matrimonial suite to myself and absolutely loved the balcony facing the square. The only drawback being the proximity to the festivities combined with thin walls made me part of the party whether I wanted to be or not. Luckily being from midtown Manhattan I can sleep through just about anything. The bathroom was a bit small and not well maintained but otherwise it was a lovely stay. I left addicted to their complimentary coca infusion that helps with the altitude sickness. Lovely place.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
All but Royal rooms!
Hotel pictures don't show reality. Old rooms, bathrooms. We had 3 # rooms, so we were able to have an overview. However, staff is very nice. Breakfast is…disappointing.

8/10 Good

maripez, chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, good value for price
Good location Clean Have heater, hair dryer Good service Nice breakfast

6/10 Okay

I like fancy, brooklyn

Liked: Cleanliness, staff & service
Disliked: Room comfort