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Sonesta Hotel Cusco

4.0 star property
VIP Access

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Photo gallery for Sonesta Hotel Cusco

Lobby sitting area
Lobby sitting area
Exterior
Lobby sitting area
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free airport shuttle
  • Bar
  • Breakfast included
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Ave. El Sol 954, Cusco, Cusco, 0
  • Coricancha
    ‪8 min walk‬
  • Twelve Angled Stone
    ‪14 min walk‬
  • Plaza de Armas
    ‪14 min walk‬
  • Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪11 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Executive Double Room

Executive Double Room | Premium bedding, down duvets, Select Comfort beds, minibar

Executive Double Room

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room

Standard Single Room | Premium bedding, down duvets, Select Comfort beds, minibar

Standard Single Room

  • 25 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Executive Twin Room

Executive Twin Room | Premium bedding, down duvets, Select Comfort beds, minibar

Executive Twin Room

  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Twin Room

Standard Twin Room | Premium bedding, down duvets, Select Comfort beds, minibar

Standard Twin Room

  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Triple Room

Standard Triple Room | Premium bedding, down duvets, Select Comfort beds, minibar

Standard Triple Room

  • 30 sq m
  • City view
  • Sleeps 3
  • 3 Double Beds

View all photos for Standard Double Room

Standard Double Room | Premium bedding, down duvets, Select Comfort beds, minibar

Standard Double Room

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Wyndham Costa del Sol Cusco

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, (1002)
The price is CHF 98
for 1 night
for 1 night
9 Mar - 10 Mar
Wyndham Costa del Sol Cusco

About this property

Sonesta Hotel Cusco

Hotel with free breakfast, near Plaza de Armas
This smoke-free hotel features a restaurant, 2 bars/lounges and a snack bar/deli. Free buffet breakfast is provided, as well as free WiFi in public areas, free airport pick-up and a free manager's reception. Other amenities include a 24-hour business centre, a coffee shop/cafe and 24-hour room service.
Sonesta Hotel Cusco offers 127 accommodations with minibars and laptop-compatible safes. Each accommodation is individually furnished. Select Comfort beds feature down duvets and premium bedding. 42-inch LED televisions come with cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead, complimentary toiletries and hairdryers.

This Cusco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

The recreational activities listed below are available either on-site or nearby; fees may apply.
The free breakfast at Sonesta Hotel Cusco gets high marks from our customers. During your stay, you're just a quick walk from Cusco Craft Center. You'll find features such as free WiFi in public areas, free airport pick-up service and a free manager's reception.
  • Free buffet breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and 2 bars/lounges
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the clean guestrooms and the breakfast
  • 14 minutes by foot from Plaza de Armas and a 3-minute drive from San Pedro Market
  • Free airport pick-up shuttle service
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Sonesta Hotel Cusco. A free shuttle from the airport to the hotel is free (available on request).

This 4-star Cusco hotel is smoke free.

Guests are served a free buffet breakfast daily from 5:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
Mamaji – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Late-night fare is available from 24-hour room service.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available
  • Free airport pick-up shuttle from 6:00 AM to 9:00 PM on request

Food and drink

  • Free buffet breakfast available daily 5:00 AM to 10:00 AM
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Mamaji

Things to do

  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sonesta Hotel Cusco

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for USD 40.0 per night.
  • Cots (infant beds) are available for USD 25 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travellers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 25 per night
  • Rollaway bed fee: USD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Sonesta Hotel Cusco offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Additional fees apply to children 1-10 years old for breakfast when sharing existing bedding.
Property Registration Number 20136847237

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Cusco Sonesta Hotel
Sonesta Cusco
Sonesta Hotel Cusco
Cusco Howard Johnson
Howard Johnson Cusco
Sonesta Hotel
Cusco Howard Johnson
Sonesta Hotel Cusco Hotel
Sonesta Hotel Cusco Cusco
Sonesta Hotel Cusco Hotel Cusco

Sonesta Hotel Cusco Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 797 out of 1003 reviews
Rating 8 - Good. 150 out of 1003 reviews
Rating 6 - Okay. 32 out of 1003 reviews
Rating 4 - Poor. 15 out of 1003 reviews
Rating 2 - Terrible. 9 out of 1003 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Denise, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an amazing find in Cusco! Close to everything (safe and walkable to city centre, restaurants and museums) and even next to the artisan marketplace. The breakfast is probably one of the best I have seen with so many options - classic omelettes to Peruvian cuisine. The shuttle from/to the airport was wonderfully convenient. And if you go on an O/N excursion to Machu Picchu, they are happy to store your luggage safely and secure. Couldn't ask for a better option in Cusco!
Stayed 1 night in Nov 2024

8/10 Good

lance

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

dan

Stayed 1 night in Oct 2024

10/10 Excellent

Mira

Stayed 1 night in Oct 2024

10/10 Excellent

Augustin, Denver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at this hotel twice during my recent trip to Cusco. Absolutely love it. Great service, food, comfortable beds, and appropriately priced. Will always stay here in the future.
Stayed 2 nights in Nov 2024

10/10 Excellent

Augustin, Denver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

KWOK HAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Because of the high altitude, we had to seek help in the middle of the night.The staff were very helpful. The only issue that we had was they were supposed to pick us up at the airport but they did not show up until I called. I had to wait for 30 minutes.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kristin

Stayed 1 night in Oct 2024

10/10 Excellent

Oba

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff , clean , and hotel location perfectly situated.
Stayed 4 nights in Nov 2024

10/10 Excellent

Denise, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff. The shuttle from the airport was very convenient especially on a rainy night. The restaurant is also very nice.
Stayed 1 night in Nov 2024

10/10 Excellent

Brett

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were absolutely amazing. It's a great place to base yourself out of if you want to see the surrounding attractions. The surrounding area, though, isn't very nice and you have very aggressive street vendors who will follow and harass you until you buy something. There was a planned strike the day I was leaving and the hotel was kind enough to provide transport to the airport. We did have to leave very early (before the strike) because it wouldn't be safe to go when the strike was set to begin.
Stayed 2 nights in Nov 2024

10/10 Excellent

King Hoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room size is good,king size bed very comfortable. Location is good as well.The breakfast was fantastic and had local foods.The staffs are friendly.
Stayed 1 night in Nov 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Nachelle, Norrisown

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice and convenient to everything we needed for our trip.
Stayed 3 nights in Nov 2024

10/10 Excellent

Deirdre, Bountiful

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We felt like royalty! The staff treated us so well!
Stayed 2 nights in Oct 2024

10/10 Excellent

Lisa

Stayed 1 night in Oct 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stayed at the Sonesta Hotel for four nights in November 2024. We absolutely loved this hotel, and not just because we were upgraded from our executive double room. The rooms are huge, very modern, clean and well-appointed. The only thing that outshines the hotel is the staff; they were all very, very friendly, helpful and responsive. The breakfast was also wonderful, with plenty of international and local choices made from fresh ingredients. The hotel is also well located in Cusco. All-in-all, one of the best hotels we have stayed in for a very long time.
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Service & Staff!
Amazing people and service at this hotel! Excellent breakfast and the staff were beyond helpful for every request.
Stayed 1 night in Oct 2024

10/10 Excellent

Deirdre, Bountiful

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They treated so very well. We felt like royalty.
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable room, good location and breakfast. Excellent staff
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was clean, convenient for our stay the staff was excellent and the breakfast was very good. Transportation to and from the airport was easy. The only issue we had was that the room was too warm for comfort sleeping and turning down the thermostat had no impact apart from a loud fan. When we returned to the hotel after our trek our second room did not have this issue
Stayed 3 nights in Oct 2024

10/10 Excellent

Jayme

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely hotel located in the heart of Cusco. Walkable to the Plaza de Armas! Highly Recommend!
Stayed 1 night in Oct 2024

10/10 Excellent

jay, framingham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Early check in. Breakfast at 3am. Safe 1 km walk to city Center. Nice staff.
Stayed 5 nights in Oct 2024

6/10 Okay

Michael, Abbotsford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024