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Union Hotel Cusco

3.5 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Union Hotel Cusco

Terrace/patio
Hypo-allergenic bedding, desk, laptop workspace, blackout curtains
Billiards
Reception
Restaurant

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Free airport shuttle
  • Breakfast included
  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
Calle Union 189, Cusco, Cusco, 8002
  • San Pedro Church
    2 min walk
  • Pollería Los Ángeles
    4 min walk
  • San Pedro Station
    4 min walk
  • Cusco (CUZ-Alejandro Velasco Astete Intl.)
    7 min drive
VIP Access
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Traditional Quadruple Room

Traditional Quadruple Room | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Traditional Quadruple Room

  • 32 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Classic Twin Room

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Classic Twin Room

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Traditional Twin Room

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Traditional Twin Room

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Traditional Double Room

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Traditional Double Room

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room

Classic Double Room | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Classic Double Room

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Triple Room, 3 Single Beds

Traditional Triple Room, 3 Single Beds | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Traditional Triple Room, 3 Single Beds

  • 28 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Economy Double Room

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Economy Double Room

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Sonesta Hotel Cusco

Breakfast included
Free airport shuttle
Free WiFi
Restaurant
4.8 out of 5, Exceptional, (1004)
The price is CHF 107
for 1 night
5 Jan - 6 Jan
Sonesta Hotel Cusco

About this property

Union Hotel Cusco

Colonial Cusco hotel in Cusco Historic Center with free breakfast
Coffee/tea in a common area, laundry facilities and a 24-hour front desk are available at this hotel. Free breakfast (local cuisine), free WiFi in public areas and free airport pick-up are also provided. Additionally, an arcade/games room, tour/ticket assistance and a garden are on-site.
Union Hotel Cusco offers 43 accommodations with a hairdryer and free toiletries. This accommodation offers separate sitting areas. 40-inch LED televisions come with cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the free breakfast at Union Hotel Cusco. During your stay, you're just a quick walk from Plaza de Armas. Enjoy features like free WiFi in public areas and free airport pick-up service, plus laundry facilities.
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Amenities include a front desk safe, laundry facilities and a terrace
  • Guests have great things to say about the helpful staff and the breakfast
  • Steps from San Pedro Church and Iglesia y Convento de Santa Clara
  • Free airport pick-up shuttle service
Free breakfast is available daily. WiFi is free in public spaces. A free shuttle from the airport to the hotel is free (available on request). A terrace, an arcade/games room, and tour/ticket assistance are also featured at the boutique Union Hotel Cusco.

Smoking is allowed in designated areas at this Colonial Cusco hotel.

Guests are served a free local cuisine breakfast daily from 6:00 AM to 9:00 AM.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free airport pick-up shuttle from 6:00 AM to 10:30 PM at scheduled times and on request

Food and drink

  • Free local cuisine breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Arcade/game room

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • Room service
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Union Hotel Cusco

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travellers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Union Hotel Cusco offers transfers from the airport. Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.
Property Registration Number 20526897839

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't allowed at Union Hotel Cusco.

Property is also known as

Esplendor Hotel Cusco
Esplendor Cusco
Esplendor Hotel
Esplendor
Union Hotel Cusco Hotel
Union Hotel Cusco Cusco
Union Hotel Cusco Hotel Cusco

Union Hotel Cusco Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 567 out of 854 reviews" "
Rating 8 - Good. 201 out of 854 reviews" "
Rating 6 - Okay. 46 out of 854 reviews" "
Rating 4 - Poor. 27 out of 854 reviews" "
Rating 2 - Terrible. 13 out of 854 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Selenne

Stayed 1 night in Sep 2024

10/10 Excellent

Selenne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay in Union hotel. The staff there go above and beyond for their clients. Always ready to help, and very informative. When we came in they sat us down made us some tea and told us what to expect with check-in. We were there for Machu Picchu expedition and they were very accommodating to keep our bags and even have them in our room for our next check in. They also left a cute welcome box with some chocolate and snacks. The first check- in was slightly delayed there were small inconveniences such as the toilet being plugged and a couple towels missing from the description of what to expect- but within a few minutes that was easily fixed. The staff even offer to provide you with a snack for breakfast since we left at 4am and wouldn’t be able to enjoy the daily breakfast included. When we were leaving the staff was so kind to help connect us with a taxi and even went out of their way to help out with loading our luggage. Truly above and beyond service. Clean and comfortable stay! Would go again and recommend!!
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff really went above and beyond to make us feel welcome. They put hot water bottles in our beds every evening, along with a pitcher of hot water for tea. The hotel has a number of activities for guests, such as a cooking class and weaving demonstration, that are a great introduction to Cusco. And their breakfast is awesome. They make fresh waffles, pancakes, eggs, etc for you every day, and always have a ton of other options to choose from. The bar makes a mean Pisco sour (one of the best we had in Peru) with a long happy hour from 5-9 every day. We really enjoyed our stay here and would gladly return if we're ever luck enough to go back to Cusco.
Stayed 3 nights in Sep 2024

10/10 Excellent

Caryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a fantastic hotel! It's right down the road from San Pedro market and the city center. The whole area is beautiful. The hotel had a quaint commons area in the center where you can see the sky and sit and listen to free live music each evening. Veronica taught about making and dying yarn and wearing. Kiki the alpaca was there in the commons very often and was a delight. Gracelia, the front desk attendant, was the real star of the show. She treated us like we were important and she WANTED us there. She was incredibly kind and accommodating. I only wish there were clones of her to always be there. :) We took advantage of the free cooking classes and learned to make pisco sours and ceviche. So much fun! The free breakfast was phenomenal! Room service was fun and affordable. Make sure you ask the front desk about local events! We forgot to ask and we slept right through an overnight festival in the streets right outside the hotel. We only found out when we realized there were fireworks at 4 am. We would have loved to attend if we had known! We would definitely stay here again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay at Union hotel has been nothing short of spectacular. The location is central, the room is massive and so comfortable. The staff are the loveliest people I have ever met. They adored my kids and took care of them as their own, from the lady at the front desk (sorry don't remember her name) to the wait staff at the restaurant. The front staff offered to pack us some takeaway breakfasts on our early excursion days without us even asking. The breakfast was delicious, fresh and hot food were made to order. They would help carry my younger one around, offer him opportunities to feed the resident Alpaca (Kiki). I'm especially impressed at the free experiences they offer 6 days a week, from traditional weaving demonstrations by Kiki's mom (please read Kiki's story if you ever come here), to the free cooking master class (thanks Shakira, Yulisays for the amazing Pisco Sour, and Heiner for the delicious ceviche). There is also live music every night at the courtyard which my kids especially enjoyed. Would definitely HIGHLY recommend anyone traveling to Cusco to stay here. One shoutout to Lenin from Carpio Tours for hooking us up with some amazing day excursions (group and private). The prices are highly competitive as I've shopped online and around Cusco, this is very convenient having it available right at your doorstep.
Stayed 5 nights in Aug 2024

8/10 Good

Calissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the free Pisco sour and ceviche class. Live music was nice at night. Great staff in the restaurants. I don't remember all their names (especially the female bartender that put on a good Pisco sour class) however Roy, Ruben and Gregorio were awesome! Front end clerk was difficult when we couldn't find our luggage tags after our 5 day trek even though we had the keys and our names were all over them. No hot water for two days so showers were unpleasant. Received chocolates one evening in our room with hot water for tea and water bottle in our beds that was a nice touch. Would recommend for the price we paid, good breakfast and very walkable.
Stayed 1 night in Aug 2024

10/10 Excellent

Cristian, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general tuvimos una experiencia muy agradable, todo el personal muy amable y atento. El personal del desayuno Vaneza y Roy excelente. 🏨🇵🇪❤️🦙
Stayed 4 nights in Aug 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Al

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful
Stayed 1 night in Aug 2024

10/10 Excellent

Tania

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is absolutely gorgeous. You come off the street, and are in a beautiful open courtyard. The rooms were kept clean and are accurate to the pictures. They have a nice restaurant, game area, bar, and even an Alpaca. There are daily classes that you can participate in. And the included breakfast if delicious. The servers were friendly and worked hard. Next time I go to Cusco, I will be staying here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Jesus

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great, specially at breakfast, Yulisa, Vaneza, Roy and chef Ruben. At dinner time Gregorio! It’s a small hotel located walking distance to plaza de armas, the market and shops!
Stayed 7 nights in Jul 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Get the king sized bed!
Stayed 1 night in Jul 2024

8/10 Good

Benedda

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay in Cusco, close to shops and restaurants. We only stayed one night after completing a 4-day hike to Machu Picchu. The check in process could have been better, but we had a comfortable bed, clean bathrooms, breakfast included.
Stayed 1 night in Aug 2024

10/10 Excellent

Yasmin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great
Stayed 2 nights in Apr 2024

8/10 Good

Remy

Travelled with family
Liked: Cleanliness, staff & service
Charlot’s best server She was fantastic but place was too cold and did work well enough
Stayed 1 night in Jul 2024

10/10 Excellent

Genebelin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the first day we arrived at the hotel the staff was friendly and helpful. Excellent hotel, well located, comfortable rooms and very good service. The restaurant staff were extremely helpful, particularly the waitresses. Very good, complete and delicious breakfasts. We would gladly return to this hotel again. We highly recommend it..
Stayed 5 nights in Jul 2024

4/10 Poor

Celdie

Travelled with family
Disliked: Amenities, property conditions & facilities
We did not have a working bathroom. Staff was quick to respond but not to resolve. We had to use the bathroom in the lobby, which was on the first floor. Our room was on the second floor. Would not recommend this hotel.
Stayed 4 nights in Jul 2024

8/10 Good

Remy

Travelled with family and small children
Liked: Staff & service, amenities
Staff name Charlota will the only reason I would use this facility again She was perfect in her service But the place was cold and the heater didn’t work the way it should be / no hot water to shower
Stayed 1 night in Jul 2024

10/10 Excellent

Madeline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Staff were very friendly and helpful, food was great. The hotel held our bags for us when we left to do the Inca Trail hike, provided hot water bottles every night in the beds, and provided a snack when we had to checkout before breakfast time. One thing I will say, make sure you bring ear plugs as the walls are quite thin. Otherwise, 10/10. Great experience!
Stayed 1 night in Jul 2024

10/10 Excellent

DOUGLAS, Snohomish

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fun stay at Union Hotel in Cusco. We stayed in the quadruple room, which was very spacious and had comfortable beds. The courtyard was super cute, Kiki the rescued alpaca was adorable, and we had a good dinner at the restaurant. It is out of the hotel's control that there is a bit of street noise and honking at all hours, which is the case for many hotels in Cusco. Breakfast was good but most of their pictures are not representative and look overly glamourous (I suggest updating your photos). The images of breakfast that are more basic are more in line with the experience. Hot breakfast (omelettes, scrambles, etc.) was the best part of their offer. Location was good with just a few blocks to the main square. I would say good value for the price.
Stayed 3 nights in Jun 2024

10/10 Excellent

He

Travelled with family
Superior work they did for our comfort stay! We are treated like a family! We will introduce this hotel to our friends! Will come back again!
Stayed 1 night in Jul 2024

10/10 Excellent

Jignesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Love the breakfast and Kiki.
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

judith

Travelled with family
Liked: Cleanliness, staff & service
I did not like that they have a llama in a very small pen. It’s just wrong. Poor thing. Standing on cement all day.
Stayed 1 night in Jun 2024

8/10 Good

Vicki

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the property very much, especially Kiki, the reaisent alpaca. Not having control of the temperature of our room was inconvenient and there were not really enough electrical plugs. The major problem I had was with the bathtub. I considered it somewhat dangerous. It was huge and not easy to climb in and out of. Also with the notice about Cusco’s limited water, I think a shower would be much more appropriate. We loved the restaurant and found it very convenient. Carlota spoke excellent English and was very helpful. The front desk staff and housekeeping also did a great job. We enjoyed our stay and liked the four twins beds since we had two grandkids with us. All in all, I’m glad we stayed there.
Stayed 2 nights in Jun 2024