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Union Hotel Cusco

3.5 star property
VIP Access

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Photo gallery for Union Hotel Cusco

Terrace/patio
Reception
Hypo-allergenic bedding, desk, laptop workspace, blackout curtains
Billiards
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
Calle Union 189, Cusco, Cusco, 8002
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Traditional Quadruple Room

Traditional Quadruple Room | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Traditional Quadruple Room

  • 32 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Classic Twin Room

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Classic Twin Room

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Traditional Twin Room

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Traditional Twin Room

  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Traditional Double Room

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Traditional Double Room

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room

Classic Double Room | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Classic Double Room

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Triple Room, 3 Single Beds

Traditional Triple Room, 3 Single Beds | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Traditional Triple Room, 3 Single Beds

  • 28 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Economy Double Room

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Economy Double Room

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Union Hotel Cusco

Colonial hotel with free breakfast and 24-hour front desk
Coffee/tea in a common area, laundry facilities and a 24-hour front desk are available at this hotel. Free breakfast (local cuisine), free WiFi in public areas and free airport pick-up are also provided. Additionally, an arcade/games room, tour/ticket assistance and a garden are on-site.
Union Hotel Cusco offers 43 accommodations with a hairdryer and free toiletries. This accommodation offers separate sitting areas. 40-inch LED televisions come with cable channels. Bathrooms include a combined bath/shower unit with a deep soaking bath.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the free breakfast at Union Hotel Cusco. During your stay, you're just a quick walk from Plaza de Armas. Enjoy features like free WiFi in public areas and free airport pick-up service, plus laundry facilities.
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Amenities include a front desk safe, laundry facilities and a terrace
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute walk from San Pedro Market and 8 minutes on foot from Plaza de Armas
  • Free airport pick-up shuttle service
Free breakfast is available daily. WiFi is free in public spaces. A free shuttle from the airport to the hotel is free (available on request). A terrace, an arcade/games room, and tour/ticket assistance are also featured at the boutique Union Hotel Cusco.

Smoking is allowed in designated areas at this Colonial Cusco hotel.

Guests are served a free local cuisine breakfast daily from 6:00 AM to 9:00 AM.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free airport pick-up shuttle from 6:00 AM to 10:30 PM at scheduled times and on request

Food and drink

  • Free local cuisine breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Arcade/game room

Family friendly

  • Arcade/game room
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • Room service
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Union Hotel Cusco

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travellers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a smoke detector
Union Hotel Cusco offers transfers from the airport. Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Property Registration Number 20526897839

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorised responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarised supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't allowed at Union Hotel Cusco.

Property is also known as

Esplendor Hotel Cusco
Esplendor Cusco
Esplendor Hotel
Esplendor
Union Hotel Cusco Hotel
Union Hotel Cusco Cusco
Union Hotel Cusco Hotel Cusco

Union Hotel Cusco Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 596 out of 901 reviews
Rating 8 - Good. 208 out of 901 reviews
Rating 6 - Okay. 53 out of 901 reviews
Rating 4 - Poor. 29 out of 901 reviews
Rating 2 - Terrible. 15 out of 901 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

JOSWE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect place, location, and personel are simple excelent.
Stayed 1 night in Dec 2024

6/10 Okay

Andrei-Alexandru

Stayed 2 nights in Nov 2024

10/10 Excellent

Harshita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with very friendly/helpful staff. Fantastic breakfast each day and music in the evenings. They held our bags for a day while we went to Machu Picchu
Stayed 2 nights in Dec 2024

10/10 Excellent

Judith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking for a place to stay in Cusco look no further. This hotel offers you a great stay with very friendly and trusting staff. Graciela, went above and beyond to make our stay great. The breakfast buffet is delicious. This place is at a walking distance to Plaza de Armas and a little hidden enough to offer a quiet night sleep. There is live music every night and a great variety of dinner options in their restaurant.
Stayed 7 nights in Dec 2024

10/10 Excellent

Olen A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

10/10 Excellent

Slavica

Stayed 1 night in Dec 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel at Cusco
We had an amazing stay at this hotel. The front desk rep Graziela was phenomenal and made us feel like family. The restaurant staff were also phenomenal and made us feel at home. Excellent hotel location close to one of the main mercados for all food and gift buying you will ever need so we will definitely stay there again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Kinjal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing room and services - highly recommend!
Stayed 1 night in Nov 2024

8/10 Good

Jay

Stayed 2 nights in Nov 2024

6/10 Okay

Andrei-Alexandru

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Nov 2024

6/10 Okay

Beverley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would have been a great little hotel if you could get some sleep! The rooms are around the courtyard so you hear everything that's going on. The walls are paper-thin too so you hear your neighbours. Trying to have a nap in the afternoon and staff were outside the room talking loudly. Wanting to relax in the evening but the live band is blasting. We had a very early flight the day we left. I couldn't get to sleep because of the band, then you could hear the music from the nightclubs, then guests going to their rooms late woke us, then our neighbour woke us in the early hours. I'm going home for a rest! Otherwise the hotel is good. Great location, friendly staff, shower was awesome.
Stayed 2 nights in Nov 2024

6/10 Okay

Chadelli

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Maisa

Stayed 1 night in Nov 2024

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
they have a nice open patio and a restaurant that competes in ambiance with any of the best restaurants in Cuzco. Clean and comfy room.
Stayed 5 nights in Nov 2024

10/10 Excellent

Lucas

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of a kind, very close to all the shops in Cuzco!
Stayed 3 nights in Nov 2024

10/10 Excellent

Conni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, traditional hotel. The best thing about it is Kiki, the Hotel Alpaka
Stayed 1 night in Nov 2024

10/10 Excellent

Conni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, traditional hotel. The best thing about it is Kiki, the Hotel Alpaka
Stayed 1 night in Nov 2024

10/10 Excellent

Kevin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location! Front desk was very nice and accommodating and held our luggage for us as we did the Inca Trail. Very lovely interior and terrace in this hotel as well!
Stayed 2 nights in Oct 2024

8/10 Good

Faith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Maisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Oct 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check in process, felt very welcomed.
Stayed 1 night in Oct 2024

10/10 Excellent

Manh Tuan

Travelled with family
Liked: Cleanliness, property conditions & facilities
Excellent breakfast, service, staff, cleanliness and convenience
Stayed 2 nights in Oct 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying here, the open air courtyard was fantastic, it was easy for us to walk to the historical area and to catch a cab if we needed one. The staff were awesome, very friendly, super helpful! We loved the ambience of the hotel! There are times when it is a little noisy, but easily fixed with ear plugs. We wanted an experience that was Cusco, not the everyday "brand name" that we could have in the US. We would come back and stay here again. Thank you Union hotel Cusco for some a fun and memorable stay!
Stayed 7 nights in Oct 2024

10/10 Excellent

Jared

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The restaurant was excellent!
Stayed 1 night in Oct 2024