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Pho Hoi Riverside Resort

2.5 star property

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Photo gallery for Pho Hoi Riverside Resort

Outdoor pool, pool umbrellas, pool loungers
Aerial view
Exterior
Lobby
Property grounds

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking available
  • Spa
  • Gym
  • Pool
  • Room service
  • Parking included

Explore the area

Map
Xuyen Trung - Cam Nam, Hoi An, Quang Nam Province, 84235
  • Hoi An Market
    ‪7 min walk‬
  • Chua Cau
    ‪13 min walk‬
  • Hoi An Night Market
    ‪13 min walk‬
  • Da Nang (DAD-Da Nang Intl.)
    ‪48 min drive‬

Room options

Executive Double or Twin Room, 1 Bedroom

  • 35 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Bungalow, River View

  • 25 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Superior Double Room, 1 Bedroom

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Executive Villa, 1 Double or 2 Single Beds

  • 35 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Standard Room, No Windows

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

Family Room, 2 Bedrooms

  • 70 sq m
  • River view
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed OR 2 Single Beds

Deluxe Balcony

  • 30 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed

About this property

Pho Hoi Riverside Resort

Art Deco hotel connected to the convention centre in Hoi An with free parking
An outdoor pool, a restaurant and a fitness centre are available at this hotel. Free self parking and a free manager's reception are also provided. Additionally, a snack bar/deli, a sauna and a conference centre are on-site.
Pho Hoi Riverside Resort offers 82 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Rooms open to balconies. Beds feature pillowtop mattresses. Flat-screen televisions come with first-run films. Guests can make use of the in-room full-sized fridge/freezers and coffee/tea makers. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead, and designer toiletries.

This Hoi An hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and telephones. In-room massages and hypo-allergenic bedding can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including hydrotherapy. There are hot springs/mineral springs on site.
With your stay at Pho Hoi Riverside Resort, you're connected to the convention centre and just a quick walk from Hoi An Market. Free self-parking, a free manager's reception and an outdoor pool are available.
  • Free WiFi and wired Internet
  • Free self-parking
  • Options for a bite to eat include a coffee shop and a restaurant
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a sauna and bicycles to rent
  • Within a 15-minute walk of Hoi An Market and Hoi An Night Market
  • Train station pick-up and shopping centre shuttle service available for a fee
Pho Hoi Riverside Resort offers its guests a kids' pool, an outdoor pool, a sauna, and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. A free manager's reception is offered.

Event space at this hotel measures 1615 square feet (150 square metres) and includes a conference centre. Spa services, a terrace, and gift shops/newsstands are also featured at the family-friendly Pho Hoi Riverside Resort. Free self parking is available.

The hotel hosts a free manager's reception on selected days.
Pho Hoi Restaurant – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open 24 hours. Reservations are required.
Room service (during limited hours) is available.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet

Parking and transport

  • Train station pick-up shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Free self parking on site

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Free manager's reception
  • Snack bar/deli

Restaurants on site

  • Pho Hoi Restaurant

Things to do

  • Bicycle rentals
  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna
  • Scuba diving
  • Shopping

Family friendly

  • Children's pool
  • In-room babysitting
  • In-room full-sized refrigerator/freezer
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre (1,615 square foot of space)

Outdoors

  • Garden
  • In a regional park
  • On the bay
  • On the boardwalk/promenade
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot/mineral springs
  • Hydrotherapy
  • In-room massages
  • Outdoor treatment areas
  • Spa treatment rooms

Accessibility

  • Lift

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathtub
  • Designer toiletries
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • First-run films
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Free weekday newspapers
  • Phone
  • Safe

Policies

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Hoi Riverside Resort
Pho Hoi Riverside
Pho Hoi Riverside Resort
Pho Riverside Resort
Pho Hoi Riverside An
Pho Hoi Riverside Hotel Hoi An
Pho Hoi Riverside Resort Hoi An
Pho Hoi Riverside Hoi An
Pho Hoi Riverside Resort Hotel
Pho Hoi Riverside Resort Hoi An
Pho Hoi Riverside Resort Hotel Hoi An

Pho Hoi Riverside Resort Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 31 out of 176 reviews
Rating 8 - Good. 71 out of 176 reviews
Rating 6 - Okay. 45 out of 176 reviews
Rating 4 - Poor. 18 out of 176 reviews
Rating 2 - Terrible. 11 out of 176 reviews

7.4/10

Cleanliness

7.4/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The ultimate location
Perfect (quiet and scenic) location, and excellent customer service.
Stayed 2 nights in Jan 2018

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy going riverside hotel.
This was a lovely spot by the side of the river. It felt like we were there out of season. The hotel were very hospitable on arrival and rearranged our booking to rooms that were more suitable for our family which was very helpful. The market/ main old town is a short walk over the bridge (narrow pavements though) so the location is very handy.
Stayed 2 nights in Dec 2017

10/10 Excellent

Tibor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good choice
Nicely renovated hotel with friendly staff and a step away from the Old Town. Good breakfast.
Stayed 3 nights in Dec 2017

4/10 Poor

Jørgen

Liked: Cleanliness
Disliked: Property conditions & facilities
The best thing to say about this hotel is the location. It is a 5-10 minutes walk to the ancient town. I stayed in the Superior room that was supposed to have a countryside view – the only thing visible from the window was a building block and the window did not open. Bathroom had large visible signs of mould and the smell was overwhelming. I had sore throat/itchy eyes while staying in the room and did not sleep very well. Breakfast was average at best. Buffet style. Dairy products – cheese, milk, butter displayed in +30 degrees without being cooled properly. No fresh bread and no baguettes. Fruit selection had flies in it. The saving grace was freshly made omelettes. I would take my money somewhere else – there are much better options.
Stayed 2 nights in Sep 2017

8/10 Good

Dennis

Liked: Cleanliness, staff & service
Nice stay
Decent property for the price. Staff are friendly and helpful. Faculties not fancy but very clean and acceptable. The only thing I would do differently is not stay in the rooms just outside lobby. Noisy overnight group one night and sound carries too much. But I'm sure on the exterior or by pool it is fine.
Stayed 4 nights in Aug 2017

6/10 Okay

MLD Canada, Montreal, Canada

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Just Ok...
The area is quiet yet very close to the main action of Hoi An. The breakfast buffet was average. My most disappointing experience was with the bathroom. Water was running at the bottom of the tub and the staff was unable to address the situation. I had a mini flood in my bathroom during my 2 nights. The staff was very friendly and helpful. I would still recommend this place but expect average accommodations and venue.
Stayed 2 nights in Aug 2017

8/10 Good

basil, new jersey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to town
The hotel is just a walk across the bridge to get to old Town and the views of the river are very pleasing
Stayed 2 nights in Aug 2017

8/10 Good

Deni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location, away from the busy old town. lovely gardens. we had 38 degrees every day, so with the pools in full sun there was no relief in bathing in hot water. breakfast was huge supply, but not the best we had in our 3 week Vietnam stay, but not our worst either. would stay again.
Stayed 1 night in Jul 2017

4/10 Poor

Rob, UK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel close to main attraction but ....
We arrived late due to huge thunderstorms in Hanoi. Having checked in and shown to our room at 02.00 in the morning the air con didn't work. An engineer came out and decided it was broken. We were given a family room for the night which was noisy, soulless and with a very hard bed. We were were woken by the 5 am wailing of some music which I think is a daily ritual and then there was the breakfast at 9.00. Well sought of breakfast. Not much choice not well presented and not particularly nice. The staff appeared so disinterested to satisfy their customers. The pool was nice but was in need of some repair around the pool. Broken tiles, very heavy sun loungers, not enough room for the people who were there. All this is a shame because with a little investment the resort has far more potential.
Stayed 4 nights in Jun 2017

10/10 Excellent

Chloe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, clean large family rooms. I enjoyed the view over the river. Close to markets and restaurants.

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Dank
The staff were lovely, but the rooms were dank with visible signs of mould. The smell of mould was overwhelming. I asked, and received, another room but it still had a slight odour. The river flooded earlier, but i think the rooms were brought back onto the market too early. Mould can be very unhealthy. For several days i did struggle with a sore throat that improved once I checked out. perhaps a coincidence?

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Know what you booked
There was suppose to be a shuttle to the beach. When we asked we were told to take a taxi. We were given a less than superior room originally at check in not the river view room I had seen on internet it also had no wifi. After several hours we were moved to the room I had booked. That room was perfect and a great view of the river.

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Property conditions & facilities
Quite and good view hotel
Nice cozy local hotel with nice and friendly staffs. I really appreciate for their kindness. 2 nights stay is not enough for Hoi An, and this is close to the market just between bridge, and 5~10 min walk to Ancient town. So if you prefer to stay quite place, this will be good. But wifi did not work, and breakfast was average.

8/10 Good

Mr & Mrs Koh, Singapore

Liked: Cleanliness, staff & service, room comfort
Front office staff were very warm, friendly & helpful. We hired Mr Vu, their driver, for a half day tour. He was a great tour guide. Brought us round Danang, gave us precautionary tips and recommended good & inexpensive local food. Hotel room amenities can be improved. There was no tissue paper in the room & no shower curtain in the toilet bath. Breakfast can also be improved. Only the omelette was good. The rest of the spread was so-so. Pots of coffee & tea were not hot enough. Service staff had a couldn't-be-bothered attitude. So different from the front office staff.

8/10 Good

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great pool.
Very good welcome as Thu, one of the receptionists was extremely thoughtful and helpful at all times.

8/10 Good

Sian, hertford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
sian
Lovely hotel great location next to market ,close to bridge etc. buffet style good breakfast included. would have been useful to have been picked up from airport as taxi driver got lost. would definitely recommend and stay again

8/10 Good

Matt & Cindy, Perth, Australia

Liked: Cleanliness, staff & service, room comfort
Good hotel in ideal location.
We were looking for a comfortable hotel, nothing fancy, and this is what we experienced.

8/10 Good

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Old Town
Comfortable hotel located about 10 minute walk to the Old Town. Very clean comfortable room and very friendly/helpful staff.

6/10 Okay

Herman

Liked: Cleanliness, staff & service
Perfect location
Amazing location just straight across the bridge into the old town. Beautiful river views, resort surrounded in lush greenery, trees and nature. The coffee at breakfast is really good but what made us stay an extra 12 nights longer than our original booking was the wonderful staff who go out of thier way for you, so friendly and welcoming and helpful.

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

leah wild, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a fantastically located home from home
this place couldnt be better located. right by the river and bridge in central hoi an it is quiet, comfortable and well equipped. free tea and coffee, tv, hairdryer, water, comfy beds, levely bedlinen and toiletries, lovely robes provided along with the best breakfast in hoi an. beautiful gardens and pool, helpful friendly staff and a great price. the rooms are spotlessly clean and the guys who helped with my bags were brilliant. on my last morning at 5.30am they were faithfully waiting outside my door to help me to my waiting taxi. this place is so good i have booked a ten night stay with my daughter next month.

2/10 Terrible

Gregory, Nelson Bay

Disliked: Cleanliness, property conditions & facilities, room comfort
This is not a 'resort'
I had stayed at this hotel about 3years ago. It was run down then and on seeing it on hotels.com I thought as if it had been upgraded, I was wrong!! I cannot see how it still has the star rating it has. It is missleading. On check in we found the internal door lock broken, the old style small tv you could not watch, the safe broken and bath room very bad.The bath you would not use as it was so dirty. We did not have hot water on some days, the breakfast was limited and cold. The only saving grace were the staff. I could not give this 'resort' one star and wont be back.

8/10 Good

J

Liked: Cleanliness, staff & service, room comfort