2/10 Terrible
abby
Business traveller
18 Sept 2024
Disliked: Cleanliness, amenities
My room was very dirty and I wish I would have checked out and rebooked somewhere else. There were hairs all over the bathroom and hairs in several of the towels. The floor in the bathroom had this filmy stickiness to it and I had to step on towels while in the restroom. When I politely told the front desk my room was really dirty upon check in they just pursed their lips, (there was two attendatnts at the front desk), didn’t make eye contact with me and told me thanks for letting them know.. I’ve worked in customer service for over 15 years and I was shocked with their response… no effort towards resolving or apologizing.. I will never stay here again and warning all my friends and coworkers to avoid this hotel.
abby
Stayed 2 nights in Sep 2024