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Hilton Dallas/Southlake Town Square

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Dallas/Southlake Town Square

Lobby
Exterior
Balcony
Outdoor pool, pool umbrellas
Terrace/patio

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Breakfast available
  • Laundry
  • Room service

Explore the area

Map
1400 Plaza Place, Southlake, TX, 76092
  • Southlake Town Square
    1 min walk
  • Ozeki
    1 min walk
  • Grapevine-Main Street Station
    6 min drive
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    11 min drive

Room options

View all photos for Suite, Accessible

42-inch flat-screen TV with cable channels, TV

Suite, Accessible

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Sofa

Down duvets, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Sofa

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room

Down duvets, in-room safe, desk, laptop workspace

Room

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

Down duvets, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room

Down duvets, in-room safe, desk, laptop workspace

Room

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Balcony

Down duvets, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Balcony

  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Balcony (Hearing)

Down duvets, in-room safe, desk, laptop workspace

Room, 1 King Bed, Balcony (Hearing)

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room

Down duvets, in-room safe, desk, laptop workspace

Room

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible, 1 King Bed

Down duvets, in-room safe, desk, laptop workspace

Room, Accessible, 1 King Bed

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room

Down duvets, in-room safe, desk, laptop workspace

Room

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Down duvets, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Down duvets, in-room safe, desk, laptop workspace

Room, 1 King Bed, Balcony

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner

Down duvets, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Corner

  • 84 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room

Down duvets, in-room safe, desk, laptop workspace

Room

  • 84 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room

Down duvets, in-room safe, desk, laptop workspace

Room

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility & Hearing, 3x3 Shower)

42-inch flat-screen TV with cable channels, TV

Room, 1 King Bed (Mobility & Hearing, 3x3 Shower)

  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for One king corner suite, Accessible

Down duvets, in-room safe, desk, laptop workspace

One king corner suite, Accessible

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

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About this property

Hilton Dallas/Southlake Town Square

Pet-friendly hotel connected to a shopping centre in Southlake with free local shuttle
This hotel features an outdoor pool, a restaurant and a fitness centre. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a bar/lounge, a 24-hour business centre and a conference centre are on-site.
Hilton Dallas/Southlake Town Square offers 248 air-conditioned accommodations with laptop-compatible safes and a safe. Beds feature down duvets. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. 42-inch flat-screen televisions come with premium cable channels. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
The shopping around Hilton Dallas/Southlake Town Square gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Southlake Town Square. Enjoy features like free WiFi in public areas and a free area shuttle, plus an outdoor pool.
  • Free WiFi and wired Internet
  • Enjoy American cuisine while dining at Copelands of New Orleans
  • Full breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • 8 minutes by car from Gaylord Texan Convention Center and 11 minutes from Grapevine Mills Mall
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee
Hilton Dallas/Southlake Town Square offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre, 17 meeting rooms, and limo/town car service. Event space at this hotel measures 20000 square feet (1858 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hilton Dallas/Southlake Town Square. You'll have access to the health club at a partner property. A free area shuttle within 3 mi is available. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Southlake hotel.

For a fee, guests can enjoy a full breakfast daily from 6 AM to 10:30 AM.
Copelands of New Orleans – This restaurant specialises in American cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Coffee Spot – This coffee shop serves breakfast and light fare. Open daily.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle up to 3 mi
  • Area shuttle
  • Limo/town car service
  • Parking on site (USD 10 per day; includes in/out privileges)
  • Valet parking on site (USD 20 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6 AM to 10:30 AM for a fee: USD 9.95 to 14.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Coffee Spot
  • Copelands of New Orleans

Things to do

  • Gym
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 17 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (20,000 square foot of space)

Outdoors

  • Picnic area
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 100.00
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay), plus a deposit of USD 75 per stay
  • Only dogs and cats are allowed
  • Weight limit: 75 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 0.53 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 9.95 to 14.95 per person
  • Self-parking fee: USD 10.00 per day (in/out privileges)
  • Valet parking fee: USD 20.00 per day
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 100.00 (subject to availability)
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and smart lock details. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Dallas/Southlake Town Square
Hilton Hotel Dallas/Southlake Town Square
Hilton Dallas/Southlake Town Square Hotel Southlake
Hilton Hotel Southlake
Hilton Southlake
Southlake Hilton
Hilton Dallas/Southlake Town Square Hotel
Hilton Dallas/Southlake Square Hotel
Hilton Dallas/Southlake Square
Hilton DallasSouthlake Square
Hilton Dallas/Southlake Town Square Hotel
Hilton Dallas/Southlake Town Square Southlake
Hilton Dallas/Southlake Town Square Hotel Southlake

Hilton Dallas/Southlake Town Square Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 769 out of 1002 reviews" "
Rating 8 - Good. 155 out of 1002 reviews" "
Rating 6 - Okay. 41 out of 1002 reviews" "
Rating 4 - Poor. 19 out of 1002 reviews" "
Rating 2 - Terrible. 18 out of 1002 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kieran

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this stay!
Stayed 6 nights in Sep 2024

10/10 Excellent

Amber

Liked: Amenities
Great
Stayed 1 night in Oct 2024

10/10 Excellent

Charles

Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Travelled with family
Liked: Property conditions & facilities
Great stay!
Stayed 2 nights in Oct 2024

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities
Great location great rooms
Stayed 1 night in Oct 2024

10/10 Excellent

Gena

Stayed 2 nights in Sep 2024

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was good.
Stayed 2 nights in Sep 2024

10/10 Excellent

Eliza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Sep 2024

4/10 Poor

Miriam

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Due to limited room availability for the days of my trip, I had to book a 1-Bedroom Suite. Upon arrival, I was extremely disappointed by paying the additional cost for the room because it wasn’t worth it. The suite was quite large but had an odd layout and looked like half the furniture was missing. The sink vanities and the shower had issues with proper drainage. There were no hooks or towel bars by the shower. There was no full size mirror anyone in the suite. Lastly, while the suite description promised a “view”, what we were looking was the mechanical equipment and parking below.
Stayed 2 nights in Sep 2024

10/10 Excellent

LETICIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness was so good. You could smell the fresh clean linen. The dining in the hotel was so good whether it was lunch breakfast or dinner.
Stayed 1 night in Sep 2024

10/10 Excellent

Curtis

Stayed 1 night in Sep 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Alberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Teresa R

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Alexis

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Through the photos I saw, I didn’t expect it’s beside shopping strips and walkable restaurants. I love the pet treatment. The staffs are attentive and nice. Rooms are cozy and quiet. Will definitely come back again.
Stayed 1 night in Sep 2024

10/10 Excellent

David

Travelled with family
Liked: Amenities, property conditions & facilities
Convenient do entertainment
Stayed 1 night in Sep 2024

8/10 Good

LISA

Travelled with group
Liked: Cleanliness, staff & service, amenities
Overall, the experience was good. The room was a bit disappointing, as there were 2 large stains on the floor. Also, the TV and a/c took a little bit to figure out.
Stayed 2 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always GREAT
Stayed 1 night in Sep 2024

10/10 Excellent

Shaunna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Alvaro

Travelled with family
Liked: Cleanliness, staff & service, amenities
I did not like the toilets inside the room. Too small, too low.
Stayed 2 nights in Sep 2024

10/10 Excellent

Gena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleased with the customer service. I did not like the fact that they had two elevators but only one was functional. My stay was wonderful outside of that.
Stayed 2 nights in Sep 2024

10/10 Excellent

Matthew, Rockwall

Liked: Cleanliness, amenities
Nixe
Stayed 1 night in Sep 2024

10/10 Excellent

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel and the area
Stayed 3 nights in Sep 2024

8/10 Good

Catherine

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2024