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Hilton Dallas/Southlake Town Square

3.5 star property

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Photo gallery for Hilton Dallas/Southlake Town Square

Lobby
Balcony
Down duvets, in-room safe, desk, laptop workspace
Outdoor pool, pool umbrellas
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Laundry
  • Room service

Explore the area

Map
1400 Plaza Place, Southlake, TX, 76092
  • Southlake Town Square
    ‪1 min walk‬
  • Great Wolf Lodge Waterpark
    ‪6 min drive‬
  • Gaylord Texan Convention Center
    ‪8 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪10 min drive‬

Room options

View all photos for Suite, Accessible

42-inch flat-screen TV with cable channels, TV

Suite, Accessible

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Sofa

Down duvets, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Sofa

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room

Down duvets, in-room safe, desk, laptop workspace

Room

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

Down duvets, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room

Down duvets, in-room safe, desk, laptop workspace

Room

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Balcony

Down duvets, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Balcony

  • 36 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Balcony (Hearing)

Down duvets, in-room safe, desk, laptop workspace

Room, 1 King Bed, Balcony (Hearing)

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room

Down duvets, in-room safe, desk, laptop workspace

Room

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible, 1 King Bed

Down duvets, in-room safe, desk, laptop workspace

Room, Accessible, 1 King Bed

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room

Down duvets, in-room safe, desk, laptop workspace

Room

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony

Down duvets, in-room safe, desk, laptop workspace

Room, 1 King Bed, Balcony

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Corner

Down duvets, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Corner

  • 84 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room

Down duvets, in-room safe, desk, laptop workspace

Room

  • 84 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room

Down duvets, in-room safe, desk, laptop workspace

Room

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility & Hearing, 3x3 Shower)

42-inch flat-screen TV with cable channels, TV

Room, 1 King Bed (Mobility & Hearing, 3x3 Shower)

  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for One king corner suite, Accessible

Down duvets, in-room safe, desk, laptop workspace

One king corner suite, Accessible

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

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  • Free WiFi
  • Gym
4.8 out of 5, Exceptional, (645)
The price is CHF 218
for 1 room
includes taxes & fees
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About this property

Hilton Dallas/Southlake Town Square

Pet-friendly hotel connected to a shopping centre in Southlake with free local shuttle
This hotel features an outdoor pool, a restaurant and a fitness centre. Free WiFi in public areas and a free area shuttle are also provided. Additionally, a bar/lounge, a 24-hour business centre and a conference centre are on-site.
Hilton Dallas/Southlake Town Square offers 248 air-conditioned accommodations with laptop-compatible safes and a safe. Beds feature down duvets. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. 42-inch flat-screen televisions come with premium cable channels. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
The shopping around Hilton Dallas/Southlake Town Square gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Southlake Town Square. Enjoy features like free WiFi in public areas and a free area shuttle, plus an outdoor pool.
  • Free WiFi and wired Internet
  • Enjoy American cuisine while dining at Copelands of New Orleans
  • Full breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the location
  • 8 minutes by car from Gaylord Texan Convention Center and 8 minutes from Great Wolf Lodge Waterpark
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee
Hilton Dallas/Southlake Town Square offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre, 17 meeting rooms, and limo/town car service. Event space at this hotel measures 20000 square feet (1858 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hilton Dallas/Southlake Town Square. You'll have access to the health club at a partner property. A free area shuttle within 3 mi is available. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Southlake hotel.

For a fee, guests can enjoy a full breakfast daily from 6 AM to 10:30 AM.
Copelands of New Orleans – This restaurant specialises in American cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Coffee Spot – This coffee shop serves breakfast and light fare. Open daily.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle up to 3 mi
  • Limo/town car service
  • Parking on site (USD 15 per day; includes in/out privileges)
  • Valet parking on site (USD 30 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6 AM to 10:30 AM for a fee: USD 9.95 to 14.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Coffee Spot
  • Copelands of New Orleans

Things to do

  • Gym
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 17 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (20,000 square foot of space)

Outdoors

  • Picnic area
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2007
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 100.00
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation (varies based on length of stay), plus a deposit of USD 75 per stay
  • Only dogs and cats are allowed
  • Weight limit: 75 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 0.53 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 9.95 to 14.95 per person
  • Self-parking fee: USD 15.00 per day (in/out privileges)
  • Valet parking fee: USD 30.00 per day
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 100.00 (subject to availability)
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and smart lock details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Dallas/Southlake Town Square
Hilton Hotel Dallas/Southlake Town Square
Hilton Dallas/Southlake Town Square Hotel Southlake
Hilton Hotel Southlake
Hilton Southlake
Southlake Hilton
Hilton Dallas/Southlake Town Square Hotel
Hilton Dallas/Southlake Square Hotel
Hilton Dallas/Southlake Square
Hilton DallasSouthlake Square
Hilton Dallas/Southlake Town Square Hotel
Hilton Dallas/Southlake Town Square Southlake
Hilton Dallas/Southlake Town Square Hotel Southlake

Hilton Dallas/Southlake Town Square Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 779 out of 1005 reviews
Rating 8 - Good. 145 out of 1005 reviews
Rating 6 - Okay. 43 out of 1005 reviews
Rating 4 - Poor. 19 out of 1005 reviews
Rating 2 - Terrible. 19 out of 1005 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Agustin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location
Stayed 1 night in Mar 2025

10/10 Excellent

RAQUEL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pillos, mattress and bedding were so fluff and comfortable!
Stayed 1 night in Feb 2025

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Lee Ann

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff was so friendly and helpful.
Stayed 4 nights in Feb 2025

10/10 Excellent

Ron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has shopping and dining in walking distance and also has large lobby in which to visit.
Stayed 2 nights in Feb 2025

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was really nice inside & outside and the staff members were great. I liked there were some shops that are easy to get to by walking. I wished there was a microwave in the rooms in addition to the fridge. But overall, I really enjoyed my stay and would come back again!
Stayed 3 nights in Feb 2025

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and perfect location, enjoyed walking to shops and restaurants. Very comfortable and quiet room.
Stayed 2 nights in Feb 2025

8/10 Good

Walter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Mylinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location! Everything within walking distance. Beautiful property. Spacious king suite. Friendly staff. We will be back!
Stayed 2 nights in Feb 2025

10/10 Excellent

Chadd

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The best Hilton I have stayed in so far.
Stayed 1 night in Feb 2025

8/10 Good

Vicki

Travelled with group
Liked: Cleanliness
This property was walking distance of our restaurant of choice for the evening. Although the front desk staff were friendly and pleasant, when I got to my room it was 2 queens and not the king that I had reserved. So, I had to go back to the desk and get the room changed.
Stayed 1 night in Feb 2025

8/10 Good

Gayleena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My personal experience

The room was very clean and bright but a little outdated in décor (no big deal). A second armchair would have been nice as there was only one small chair and two people. There was plenty of room. The TV kept going offline. The shower head was clogged with hard water deposits causing low pressure and unfocused water streams. This made it difficult rinse your hair and body. Loved the shampoo and conditioner. The hotel appeared to be very slow yet we were given a room with a horrible view. The curtains would not close properly so it could not be completely darkened. I would definitely stay here again but would request a better room in the future. The staff were excellent and efficient in their tasks. I did not bother them with any of my problems but I am certain they would have taken care of us promptly.
Very nice Shampoo and Conditioner
Stayed 1 night in Feb 2025

10/10 Excellent

Reggie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, great staff.
Stayed 1 night in Feb 2025

8/10 Good

Ahmed, Toronto

Liked: Cleanliness
Proximity of the hotel to shopping.
Stayed 3 nights in Jan 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

al

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

Perfect location. Walkable. Surrounded by shops and dining options. Hotel was clean and comfortable. The Lobby smells so good, the hallways not so much.
Stayed 1 night in Dec 2024

10/10 Excellent

Joy

Stayed 2 nights in Jan 2025

10/10 Excellent

ADAM, WARE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
A good place to stay outside of Dallas central
Stayed 4 nights in Jan 2025

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good and appreciated
Stayed 1 night in Jan 2025

10/10 Excellent

Andree Renee

Liked: Cleanliness, amenities, property conditions & facilities
Decor
Stayed 1 night in Jan 2025

10/10 Excellent

David, Mason

Stayed 2 nights in Jan 2025

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property. Perfect stay for our family trip to TX. Clean, safe and good value. Close to shops and dining options, easy parking, safe and quiet. Highly recommended.
Stayed 2 nights in Jan 2025