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Holiday Inn Express Frisco Legacy Park Area by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Frisco Legacy Park Area by IHG

Exterior
Exterior
Exterior
In-room safe, desk, iron/ironing board, free cots/infant beds
Seasonal outdoor pool

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Air conditioning
  • Laundry
  • 24/7 front desk
  • Parking included

Explore the area

Map
3400 Parkwood Blvd, Frisco, TX, 75034
  • Comerica Center
    ‪13 min walk‬
  • Ford Center at The Star
    ‪15 min walk‬
  • Stonebriar Centre Mall
    ‪15 min walk‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Wheelchair, Access Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Mobility Accessible (Wheelchair, Access Tub)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room

  • 33 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Wheelchair, Access Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Mobility Accessible (Wheelchair, Access Tub)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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Exterior

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About this property

Holiday Inn Express Frisco Legacy Park Area by IHG

Hotel with free breakfast, near Ford Center at The Star
This smoke-free hotel features a snack bar/deli, a seasonal outdoor pool and a business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and a front desk safe. Housekeeping is available on request.
Holiday Inn Express Frisco Legacy Park Area by IHG offers 121 air-conditioned accommodations with a safe and coffee/tea makers. Flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a shower and hairdryers.

This Frisco hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on request.

Recreational amenities at the hotel include a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Frisco Legacy Park Area by IHG. During your stay, you'll be within walking distance of Ford Center at The Star. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front desk safe, a business centre and 3 meeting rooms
  • Just a 2-minute drive from Ford Center at The Star and a few minutes from Stonebriar Centre Mall
There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi. A business centre and 3 meeting rooms are available. A seasonal outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Frisco Legacy Park Area by IHG. Free self parking is available.

This Frisco hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • Seasonal outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 3 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in May and close in August.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Frisco Holiday Inn Express
Holiday Inn Express Frisco
Holiday Inn Express Hotel Frisco
Frisco Holiday Inn
Holiday Inn Frisco (Plano/Stonebriar) Hotel Frisco
Holiday Inn Express Frisco Hotel
Frisco Holiday Inn

Holiday Inn Express Frisco Legacy Park Area by IHG Reviews

Reviews

6.8
Rating 10 - Excellent. 298 out of 1000 reviews
Rating 8 - Good. 203 out of 1000 reviews
Rating 6 - Okay. 179 out of 1000 reviews
Rating 4 - Poor. 147 out of 1000 reviews
Rating 2 - Terrible. 173 out of 1000 reviews

6.8/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Cody

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our reservation was cancelled by the hotel the day of due to over booking. We had to scramble to find another hotel last minute.
Stayed 1 night in Dec 2024

6/10 Okay

Christy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2024

4/10 Poor

Lonnie

Stayed 1 night in Nov 2024

8/10 Good

Kiwanis

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

Sana

Disliked: Cleanliness, property conditions & facilities
I stayed at this hotel. I went there, and the hotel was under renovation I didn't expect that when I got there. The hotel is old, with dirty carpet in the rooms. I'm sure after they renovated it will be nicer.
Stayed 8 nights in Nov 2024

6/10 Okay

Samantha

Disliked: Staff & service
Stayed 1 night in Nov 2024

6/10 Okay

Crystal

Stayed 10 nights in Nov 2024

4/10 Poor

Barbaretta

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Didn’t feel okay
Stayed 1 night in Nov 2024

10/10 Excellent

Caley

Stayed 2 nights in Oct 2024

4/10 Poor

Sunthar, wexford

Stayed 1 night in Oct 2024

4/10 Poor

SUSAN

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s being remodeled so hopefully it will be back to the brand. Room was dirty. Doors were left open to the outside parking lot and didn’t lock unless you took the time to force it. Front desk was unfriendly. When they finally checked me in, he said my room number and said breakfast times. There was no greetings from anyone working there. TV in room cut in and out, watched streaming on my laptop. Stay somewhere else if you can.
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Liked: Property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Chris

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible property. Extremely dirty and not so smart staff. I would stay anywhere but here.
Stayed 2 nights in Nov 2024

10/10 Excellent

Robyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Lauren

Stayed 1 night in Oct 2024

8/10 Good

Mayumi

Stayed 1 night in Oct 2024

2/10 Terrible

Laura

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Poor
Could not totally understand attendant. Construction areas not cleaned up, baseboard trim missing, dust and screws on floor, and staircase entry partially blocked by construction. Two stray pillowcases lying on a bed and one towel left hanging over the shower curtain. Parking lot dark/sketchy. Did not feel safe, glad I did not bring children and afraid to go to exercise room alone! So unlike HI in the past. Super disappointed, and had I not come in late (and tired) from a church event, I would have searched elsewhere! But-there was no smells so, we were able to stay. Bed was perfect!
Stayed 1 night in Oct 2024

2/10 Terrible

Rodney

Travelled with partner
Disliked: Amenities
The sheets had multiple stains on them ..the couch had stains all over it ..the room had no trash can or room phone no hand soap ..the toilet had stains in as well, me and my wife did not feel comfortable staying in this hotel room so we check out with in 25 mins
Stayed 1 night in Oct 2024

4/10 Poor

Candy

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Ricky

Disliked: Cleanliness, property conditions & facilities
The elevators were filthy. They are working on things, but they did not clean up for two days in the elevators or hallways. I stay at Holiday Inn express a lot. In fact the last three weekends I have I asked for a late check out 2 o’clock is the latest they allowed which I understand, but I needed another hour and they refused.
Stayed 1 night in Oct 2024

2/10 Terrible

Brittany

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel incorrectly charged me two additional nights and refuses to credit. Ongoing issue for 6 months. The manager has never called back, never emailed back. I’ve escalated to bbb and their corporate. Do not stay here. Read the reviews this is a terrible hotel that isn’t hospital and doesn’t do right by their people
Stayed 3 nights in Apr 2024

10/10 Excellent

Angie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Working out of town
I’m working in Frisco, I’m a nurse that lives 164 round trip from my job so to break it up I spent 2 nights at this hotel which is only 5min from my job😃 it was a great 2 nights. I’ll be working in Frisco most of October so will be booking every week at least 2 nights👍
Stayed 2 nights in Sep 2024

2/10 Terrible

Cinthia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Ivette

Disliked: Cleanliness
Poor Cleanliness
There was garbage behind the night stand and the bed. The room was not cleaned properly and the bed sheets had stains on them. Informed the front desk and all they did was bring fresh towels.
Stayed 3 nights in Sep 2024

2/10 Terrible

Crystal

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place wasn’t very clean. Floor was very dirty, not vacuumed. When we went to go to bed for the night pulled our blankets back for the night and the bed was full of red hair neither of us had red hair. This hotel does not have ur heavy, nice and quiet hotel doors it has loud steel doors that slam shut everytime someone walks in or out of them so that is what u heard all night long was doors slamming really loud all night long. For it to be a Holiday Day Inn Express Way I was totally surprised because they are normally ur nicer hotels.
Stayed 1 night in Sep 2024