Holiday Inn Express & Suites Garland E - Lake Hubbard I30 by IHG Reviews
Reviews
8.4
Very good
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This is my second time staying at this hotel within the last 6 months. Room was not as clean as before (especially chair was dirty with stains and food in between cushions)and night desk next to bed was broke and barely hanging on.
The room was Filty, couches had huge stains, gross “brown”stuff on the bathroom walls. Tile floor in was cracked and needed caulking. Balcony was under construction, printer in the long was broke.
The room they put us in had throw up between the furniture and smelled really bad. They did move us to another room which was better but they weren’t real nice about it. The second room was clean but hotel was dated and could be cleaner.
No one cleaned our room. Asked twice left about 10:30 to 11 am got back between 8 or 9 pm room never was cleaned or refreshed while we were there. Had to ask or go and get the towels , wash clothes and stuff for coffee in the morning. Not what I am used to from Hilton
Leonard
Stayed 3 nights in Nov 2024
10/10 Excellent
Lex
23 Nov 2024
Lex
Stayed 2 nights in Nov 2024
6/10 Okay
shawn
Business traveller
20 Nov 2024
Liked: Staff & service, amenities
Disliked: Cleanliness
Dirty sheets, dirty towels. Breakfast was good. Close to Bass Pro shop and plenty of restaurants.