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Holiday Inn Express & Suites Garland E - Lake Hubbard I30 by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Garland E - Lake Hubbard I30 by IHG

Exterior
Property amenity
Premium bedding, in-room safe, desk, laptop workspace
Lake view
Room amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Room service
  • Gym
  • Housekeeping
  • Laundry

Explore the area

Map
4412 Bass Pro Dr, Garland, TX, 75043
  • Lake Ray Hubbard
    ‪1 min walk‬
  • Sapphire Bay Marina
    ‪4 min drive‬
  • Texas Skatium
    ‪6 min drive‬
  • Dallas, TX (DAL-Love Field)
    ‪44 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Transfer Shower)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Accessible (Mobility, Transfer Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible (Comms Accessible. Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Room (Specialty)

Premium bedding, in-room safe, desk, laptop workspace

Room (Specialty)

  • Sleeps 1
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Communications Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible (Communications Accessible)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 2 Queen Beds

Room amenity

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Lake View

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Lake View

  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Comms Accessible. Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible (Comms Accessible. Roll-In Shower)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Lake View

Room amenity

Standard Room, 2 Queen Beds, Lake View

  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Transfer Shower)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Mobility, Transfer Shower)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Lake View

Room amenity

Suite, 2 Queen Beds, Lake View

  • Lake view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communication, Accessible Tub)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible (Communication, Accessible Tub)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Walk-In Shower)

Room amenity

Suite, 1 King Bed (Walk-In Shower)

  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Garland by IHG

  • Pool
  • Hot tub
  • Parking included
  • Free WiFi
4.2 out of 5, Very good, (1002)
The price is CHF 107
for 1 room
includes taxes & fees
15 Mar - 16 Mar
Holiday Inn Garland by IHG

About this property

Holiday Inn Express & Suites Garland E - Lake Hubbard I30 by IHG

Lakefront hotel with free breakfast and fitness centre
This smoke-free hotel features a fitness centre, a snack bar/deli and a 24-hour business centre. Free weekend breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a seasonal outdoor pool and a business centre are on-site.
Holiday Inn Express & Suites Garland E - Lake Hubbard I30 by IHG offers 98 accommodations with iPod docking stations and a safe. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites Garland E - Lake Hubbard I30 by IHG. During your stay, you're just a quick walk from Lake Ray Hubbard. Free breakfast, free WiFi in public areas and a gym are available.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Lake Ray Hubbard and 6 minutes by car from Texas Skatium
Holiday Inn Express & Suites Garland E - Lake Hubbard I30 by IHG offers its guests a fitness centre and a seasonal outdoor pool. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and a meeting room are available. The business-friendly Holiday Inn Express & Suites Garland E - Lake Hubbard I30 by IHG also features gift shops/newsstands, coffee/tea in common area, and complimentary newspapers in the lobby.

This Garland hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Friday and Saturday:
  • Outdoor pool
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Administrative fee: USD 0.53 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in June and close in October.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Garland E Lake Hubbard I30 Hotel
Holiday Inn Express Garland E Lake Hubbard I30 Hotel
Holiday Inn Express E Lake Hubbard I30 Hotel
Holiday Inn Express Garland E Lake Hubbard I30
Holiday Inn Express E Lake Hubbard I30
Hotel Holiday Inn Express & Suites Garland E - Lake Hubbard I30
Holiday Inn Express Suites Garland E Lake Hubbard I30
Holiday Inn Express Suites Garland E Lake Hubbard I30
Express Garland E Hubbard I30

Holiday Inn Express & Suites Garland E - Lake Hubbard I30 by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 559 out of 1001 reviews
Rating 8 - Good. 214 out of 1001 reviews
Rating 6 - Okay. 101 out of 1001 reviews
Rating 4 - Poor. 53 out of 1001 reviews
Rating 2 - Terrible. 74 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Irais

Disliked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

joseph

Stayed 1 night in Nov 2024

4/10 Poor

REBECCA, Orangevale

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The room they put us in had throw up between the furniture and smelled really bad. They did move us to another room which was better but they weren’t real nice about it. The second room was clean but hotel was dated and could be cleaner.
Stayed 1 night in Nov 2024

2/10 Terrible

Breanna

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed bugs
Beg bugs and dirty beds
Stayed 4 nights in Nov 2024

10/10 Excellent

TRACEY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Leonard

No one cleaned our room. Asked twice left about 10:30 to 11 am got back between 8 or 9 pm room never was cleaned or refreshed while we were there. Had to ask or go and get the towels , wash clothes and stuff for coffee in the morning. Not what I am used to from Hilton
Stayed 3 nights in Nov 2024

10/10 Excellent

Lex

Stayed 2 nights in Nov 2024

6/10 Okay

shawn

Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness
Dirty sheets, dirty towels. Breakfast was good. Close to Bass Pro shop and plenty of restaurants.
Stayed 1 night in Nov 2024

6/10 Okay

Anh

Stayed 5 nights in Nov 2024

10/10 Excellent

Lolita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

4/10 Poor

Courtney

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
When I walked in there was a dead cockroach in the entryway.
Stayed 1 night in Nov 2024

6/10 Okay

Eugen

Stayed 1 night in Oct 2024

10/10 Excellent

LaTarra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area. Quiet. Friend staff. Comfortable bedding. Great breakfast! Restaurants near by. Awesome lake view.
Stayed 1 night in Nov 2024

4/10 Poor

Franklin

Liked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Rich

Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

Daniel

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Did not enjoy my stay
I’m not the type to write negative reviews, I usually just stop purchasing something if it was bad enough. My room was horrible. It was extremely dirty, and smelled like mildew and an ash tray. It kicked you as soon as you walked in. Apparently there were no other rooms I could be moved into, but it was a terrible 2-night stay
Stayed 2 nights in Oct 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for everything downtown San Antonio has to offer: Alamo, Alamodome, Hemisphere, The Riverwalk and other historic or entertainment venue. Great food. Great time.
Stayed 2 nights in Sep 2024

2/10 Terrible

Alyssa

Stayed 2 nights in Sep 2024

8/10 Good

Anisha

Travelled with family
Liked: Cleanliness
Booked this hotel because it said they had electric vehicle chargers but they do not. Staff were not very attentive but the hotel is clean and simple.
Stayed 1 night in Oct 2024

6/10 Okay

Adina, Pfafftown

Travelled with family and small children
We Couldn’t check in when we arrived ,had to wait 30 minutes, they said power outage had just happened Only two washcloths for the room and we went down to the front desk. She said we would have to wait until in the morning until the maid came in. Would not even give me a chance to upgrade my room and pay extra money said because I booked with a third-party there was not a chance of me being able to do that. Also because I booked with a third-party, I could not obtain a receipt Upon checking out. Nice pool. gentleman that was also a guest had to clean it before him and my grandson and daughter got into pool. Light did not work in room 407 properly. Toilet is tricky to flush. You have to hold it down in order for it to flush. Not updated for USB plugs only very few outlets able to use Small TV and outdated for room size Comfy bed Four pillows on each Lakeview isn’t the greatest, but you can see the lake Complex view,mainly get the complex view next-door apartment complex Carpets get stains on them A lot of lighting, but very poor lighting. TV hung crooked on the wall. Body wash completely out soap and shampoo, almost out Bathroom door gets stuck You have to hold the toilet flusher down completely Roach in hallway Black n wall maybe mold or burnt Was nice to be able to get up early and go to the lake to watch the sunrise behind Bass Pro. Breakfast was awesome. It actually had bacon! Also had biscuits and gravy, sausage, pancakes, and a lot of other stuff.
Stayed 1 night in Oct 2024

10/10 Excellent

Donna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location
Its a good location for us and the restaurants nearby make it an easy choice. Breakfast isnt the greatest, but none of them are
Stayed 2 nights in Oct 2024

2/10 Terrible

Susan

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Room had a very strong smell from cigarette smoke and musk. Bathroom sink and shower had very little pressure. Amenities were cheap. For the price point I expected better!
Stayed 1 night in Oct 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
It was a pleasant stay, lots to eat right around the hotel. I would stay here again.
Stayed 2 nights in Oct 2024

4/10 Poor

Desiree

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The front desk attendants on duty at check in were very rude.
Stayed 2 nights in Oct 2024