Holiday Inn Express & Suites Plano - The Colony, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express & Suites Plano - The Colony, an IHG Hotel

Exterior
Indoor pool, open 9:00 AM to 11:00 PM, pool loungers
Exterior
In-room safe, desk, laptop workspace, free WiFi
Free toiletries, hair dryer, towels, soap

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pool
  • Housekeeping
  • Air conditioning
  • Laundry
  • Free WiFi
  • Parking included

Explore the area

Map
5290 Memorial Drive, The Colony, TX, 75056
  • Hawaiian Falls The Colony
    5 min walk
  • Grandscape
    7 min walk
  • The Colony Five Star Complex
    18 min walk
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    20 min drive

Room options

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible Bathtub (Communications)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible Bathtub (Communications)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Roll-in Shower (Communications)

  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Communications)

  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Accessible Bathtub (Communications)

  • Sleeps 6
  • 2 Queen Beds

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About this property

Holiday Inn Express & Suites Plano - The Colony, an IHG Hotel

Hotel with free breakfast, in the vicinity of Stonebriar Centre Mall
An indoor pool, a fitness centre and coffee/tea in a common area are available at this hotel. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, laundry facilities and a 24-hour front desk.
Holiday Inn Express & Suites Plano - The Colony, an IHG Hotel offers 84 air-conditioned accommodations with a safe and coffee/tea makers. 50-inch LCD televisions come with digital channels and Netflix. Bathrooms include complimentary toiletries and hairdryers.

This The Colony hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites Plano - The Colony, an IHG Hotel. During your stay, you're just a quick walk from Hawaiian Falls The Colony. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a meeting room, convenience store and a computer
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 4.9 mi (7.8 km) from Stonebriar Centre Mall and 12.2 mi (19.7 km) from University of Texas at Dallas
Holiday Inn Express & Suites Plano - The Colony, an IHG Hotel offers its guests an indoor pool and a fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Free breakfast is available daily. The business-friendly Holiday Inn Express & Suites Plano - The Colony, an IHG Hotel also features multilingual staff, coffee/tea in common area, and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this The Colony hotel.

Guests are served a free continental breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2019
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 9:00 AM to 11:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Suites Plano The Colony

Holiday Inn Express & Suites Plano - The Colony, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 386 out of 539 reviews" "
Rating 8 - Good. 86 out of 539 reviews" "
Rating 6 - Okay. 29 out of 539 reviews" "
Rating 4 - Poor. 19 out of 539 reviews" "
Rating 2 - Terrible. 19 out of 539 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Done with survey.
Stayed 1 night in Aug 2024

8/10 Good

Ashutosh

Stayed 2 nights in Aug 2024

10/10 Excellent

Destiny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel! We’ve stayed here twice and both times the rooms are clean, comfy and the staff is fabulous!
Stayed 2 nights in Aug 2024

10/10 Excellent

Melannie A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jesus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two thumbs up!
Overall stay was pleasant. Breakfast was excellent! Would stay again!
Stayed 3 nights in Aug 2024

10/10 Excellent

Karen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing
Stayed 1 night in Aug 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here overnight it was lovely and clean. Would definitely stay again
Stayed 1 night in Aug 2024

10/10 Excellent

Elizabeth, Pittsburgh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a great stay! Staff was friendly. It was an easy check-in.
Stayed 3 nights in Aug 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 5 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location nice and clean
Great location to shopping center, front desk worker was very nice, took care of us. Only set back is pool on the weekend closes at 9pm I stay at hotels monthly, most close at 11pm. When you have little ones they always look forward to the pool. 9pm is usually when most families are returning to the hotel..
Stayed 2 nights in Aug 2024

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean an no smoking
Stayed 1 night in Aug 2024

10/10 Excellent

Jordan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Shelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve been traveling form California to Texas and this is the best stay I’ve had so far. Impeccably clean and the breakfast was top notch. Look no further.
Stayed 1 night in Aug 2024

8/10 Good

Jerry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad breakfast.
Everything was good except the breakfast. First problem could not communicate with person preparing the food. Decaf coffee was cold. Potatoes not well cooked. No microwave to warm up muffins.
Stayed 2 nights in Aug 2024

10/10 Excellent

jeffrey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Stayed 1 night in Jul 2024

10/10 Excellent

jeffrey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Keary

Liked: Cleanliness, staff & service, property conditions & facilities
Quite stay my second time Be back in another 2months
Stayed 2 nights in Jul 2024

6/10 Okay

Barry

Travelled with partner
Close to the colony shopping, was expecting maybe more since the colony is considered an upscale area.. the fact that the front door did not open after 10pm was annoying.. had to tap on the glass and wait for the front desk guy to open it.. rooms were “ok”
Stayed 1 night in Jul 2024

10/10 Excellent

Brian

Stayed 1 night in Jul 2024

10/10 Excellent

Bianca, San Antonio

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 2 nights in Jun 2024