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Lorenzo Hotel Dallas, Tapestry Collection by Hilton

3.5 star property

Choose dates to view prices

Photo gallery for Lorenzo Hotel Dallas, Tapestry Collection by Hilton

Outdoor pool, pool loungers
Exterior
Private pool
View from room
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Breakfast available
  • Room service
  • Housekeeping
  • Bar
  • Parking available

Explore the area

Map
1011 S Akard St, Dallas, TX, 75215
  • Kay Bailey Hutchison Convention Center
    ‪6 min walk‬
  • Dallas World Aquarium
    ‪2 min drive‬
  • American Airlines Center
    ‪4 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪28 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Corner (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Corner (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility, Corner)

View from room

Room, 2 Queen Beds, Accessible, Bathtub (Mobility, Corner)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Corner

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Corner

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

View from room

Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

View from room

Room, 1 King Bed, Corner

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Corner (Mobility, Bathtub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Corner (Mobility, Bathtub)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Nomad)

Premium Room, 1 King Bed (Nomad) | Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed (Nomad)

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Zen)

Premium Room, 1 King Bed (Zen) | Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed (Zen)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

View from room

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (Cake)

Premium Room, 1 King Bed (Cake) | Premium bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed (Cake)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

View from room

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Escape, Mobility, Roll-In Shower)

Room, 1 King Bed, Accessible (Escape, Mobility, Roll-In Shower) | Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Escape, Mobility, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Corner (Hearing)

View from room

Room, 1 King Bed, Accessible, Corner (Hearing)

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Fairmont Dallas

  • Pool
  • Pet-friendly
  • Restaurant
  • Air conditioning
4.2 out of 5, Very good, (2030)
The price is CHF 289
for 1 room
includes taxes & fees
24 Mar - 25 Mar
Fairmont Dallas

About this property

Lorenzo Hotel Dallas, Tapestry Collection by Hilton

Hotel with 2 restaurants, near American Airlines Center
This hotel features 2 restaurants, an outdoor pool and 3 bars/lounges. WiFi in public areas is free. Additionally, a fitness centre, a poolside bar and a snack bar/deli are on-site. Housekeeping is available on request.
Lorenzo Hotel Dallas, Tapestry Collection by Hilton offers 237 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

This Dallas hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the pool at Lorenzo Hotel Dallas, Tapestry Collection by Hilton. During your stay, you're just a quick walk from Dallas City Hall. Free WiFi in public areas, 2 restaurants and 3 bars are available. This property offers pet-friendly amenities, such as an off-lead area.
  • Free WiFi and wired Internet
  • Drinking and dining options include 2 restaurants, a coffee shop, a poolside bar and 3 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Guests have great things to say about the restaurant and the clean guestrooms
  • 6 minutes by foot from Kay Bailey Hutchison Convention Center and a 4-minute drive from American Airlines Center
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including an off-lead area
Lorenzo Hotel Dallas, Tapestry Collection by Hilton offers its guests an outdoor pool and a fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi and wired Internet.

Event space at this hotel measures 6690 square feet (622 square metres) and includes conference space. The business-friendly Lorenzo Hotel Dallas, Tapestry Collection by Hilton also features multilingual staff, concierge services, and dry cleaning/laundry services. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Dallas hotel.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6 AM to 11 AM and at the weekend from 7 AM to noon.
Lorenzo Hotel Dallas, Tapestry Collection by Hilton has 2 restaurants serving breakfast and dinner.
Hamilton’s – This restaurant specialises in southern cuisine. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Taco Enzo – This coffee shop specialises in American cuisine and serves breakfast and light fare. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 20 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6 AM to 11 AM on weekdays and 7 AM to noon on weekends; USD 4 to 20 per person
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Hamilton’s
  • Taco Enzo

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 6,690 square feet of conference space
  • 7 meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not accept prepaid debit/credit cards or Cash app.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 77 lb per pet)
  • Pets cannot be left unattended
  • An off-lead area is available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 4 to 20 per person
  • Self-parking fee: USD 20 per day
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't allowed at Lorenzo Hotel Dallas, Tapestry Collection by Hilton.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Lorenzo Hotel Dallas
Lorenzo Hotel
Lorenzo Dallas
Lorenzo Hotel an Ascend Hotel Collection Member
Lorenzo Hotel
Lorenzo Hotel Dallas Tapestry Collection by Hilton
Lorenzo Hotel Dallas, Tapestry Collection by Hilton Hotel
Lorenzo Hotel Dallas, Tapestry Collection by Hilton Dallas
Lorenzo Hotel Dallas, Tapestry Collection by Hilton Hotel Dallas

Lorenzo Hotel Dallas, Tapestry Collection by Hilton Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 695 out of 1005 reviews
Rating 8 - Good. 137 out of 1005 reviews
Rating 6 - Okay. 94 out of 1005 reviews
Rating 4 - Poor. 30 out of 1005 reviews
Rating 2 - Terrible. 49 out of 1005 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Emeka

Stayed 2 nights in Nov 2024

10/10 Excellent

Mitchell

The decor was unique and fun.
Stayed 2 nights in Nov 2024

10/10 Excellent

Nealson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

Shanta

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Poor Service
Initially I was extremely excited to stay at Lorenzo. I got the room to decorate and surprise my husband for his birthday. After we arrived back to the hotel from his birthday dinner we could not get back into our room. I went to the reception desk to request new keys but they still didn’t work, so they had to call maintenance to situate the key fob. I asked the manager Khadi: what is the policy for refunds (was told a refund would not be issued). I reiterated I was asking for the policy, then was told I need to let them have a grace period to fix the door and that was my compensation. I also asked how often this issue happens and how to pronounce Khadi’s name, so I won’t mispronounce while addressing him…my questions were ignored. Khadi’s attitude towards me made me feel like I was dealing with discrimination. Other tenants that were not of color were getting treated respectfully around me. All of my belongings were in my room already and I’m being told I can’t get some form of compensation for the inconvenience. Once I told Khadi getting the door fixed was not compensation and that it was required for them to fix the door. He looked over at the receptionist on schedule and told her to write me a breakfast voucher for 1 and handed it to me with an attitude. This was my first time visiting this hotel and have never had a hotel experience like this. I will not be booking again.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Interesting Hotel!
The hotel was great itself! It is located in an area that looks sketchy outside. So becareful at night! It’s not located in the greatest part of downtown Dallas but the hotel itself was nice. When I booked thru hotels.com for two rooms for a girls trip I asked if rooms can be near each other and they did exactly that! So great full they accommodated that request! Staff was super helpful and nice to us! Kuddos to the bar/restaurant staff! Ugar was amazing!
Stayed 2 nights in Nov 2024

6/10 Okay

Miriam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The view was nice for our room
Stayed 1 night in Nov 2024

10/10 Excellent

carmon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Chanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was super clean and aesthetically pleasing. The hotel and room were super cute, the room was clean, and the water was super hot. The only downside was the water pressure was extremely low when taking a shower. The location is great. Just minutes away from attractions and great restaurants. I will definitely stay here again.
Stayed 2 nights in Nov 2024

8/10 Good

Mary, Macomb

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. Nice people. We were there only two nights, but I would have expected them to clean the room on the second day, but they did not.
Stayed 2 nights in Nov 2024

8/10 Good

Cammecia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Zeima

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place decorations on point
Stayed 1 night in Nov 2024

10/10 Excellent

Mauro

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is amazing, super cool. Just the area around the hotel has nothing to do but 5-10 minutes drive and you be ok.
Stayed 12 nights in Oct 2024

10/10 Excellent

Tiffani

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Jul 2024

10/10 Excellent

Larry

Stayed 1 night in Nov 2024

8/10 Good

Yonelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

David

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Just didn’t seem safe
Stayed 3 nights in Nov 2024

10/10 Excellent

Ashley

Stayed 1 night in Nov 2024

6/10 Okay

Charles

Travelled with partner
Liked: Staff & service, property conditions & facilities
Very disappointing after all the reviews I read to help me choose the Lorenzo. Bathroom was dirty. There was hair in the sink, on the vanity and in the shower. There was also residue from something in the bottom of the sink. Bed was rock hard and uncomfortable. The sheets had something on them. We slept on top of the covers. Room was dark. The lamps on either side of thr bed were broken and hanging straight down. Only one worked. Spent so much time on decor that they forgot practicality and about what their guests would actually need.
Stayed 1 night in Nov 2024

10/10 Excellent

Bethany

Liked: Amenities, property conditions & facilities
The hotel is very unique and trendy!
Stayed 1 night in Nov 2024

10/10 Excellent

Felicia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with easy access to Downtown Dallas. Staff was very friendly and our room was nice.
Stayed 1 night in Nov 2024

10/10 Excellent

Tommy

Stayed 3 nights in Oct 2024

10/10 Excellent

Vandaral

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! Clean easy access and the parking was ok!! Great proximity to everything we needed to do!! Will stay again!!
Stayed 1 night in Oct 2024