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NYLO Dallas Plano Hotel, Tapestry Collection by Hilton

3.5 star property

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Photo gallery for NYLO Dallas Plano Hotel, Tapestry Collection by Hilton

Exterior
Bar (on property)
Presidential Suite, 1 King Bed | View from room
Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Bar

Explore the area

Map
8201 Preston Rd, Plano, TX, 75024
  • Stonebriar Centre Mall
    ‪2 min drive‬
  • Legacy West
    ‪2 min drive‬
  • The Shops at Legacy
    ‪3 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪24 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | 50-inch TV with cable channels

Suite, 1 Bedroom

  • 53 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 2 Double Beds, Accessible (Hearing)

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living area | 50-inch TV with cable channels

Junior Suite, 1 King Bed

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 2 Double Beds

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | View from room

Presidential Suite, 1 King Bed

  • 66 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Nylo Loft)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed (Nylo Loft)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Egyptian cotton sheets, premium bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible (Hearing)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

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About this property

NYLO Dallas Plano Hotel, Tapestry Collection by Hilton

Boutique hotel connected to a shopping centre in Plano with free parking
This hotel features an outdoor pool, a restaurant and a fitness centre. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle and a free shopping centre shuttle. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site.
NYLO Dallas Plano Hotel, Tapestry Collection by Hilton offers 176 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. Premium cable televisions are provided. Rooms have partially open bathrooms. Bathrooms include a shower with a rainfall showerhead, designer toiletries and hairdryers.

This Plano hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at NYLO Dallas Plano Hotel, Tapestry Collection by Hilton. During your stay, you'll be connected to a shopping centre and within walking distance of Stonebriar Centre Mall. Enjoy features like free WiFi in public areas, free self-parking and a free area shuttle.
  • Free WiFi and wired Internet
  • Free self-parking
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym and a sauna
  • Just a 2-minute drive from Stonebriar Centre Mall and a few minutes from Legacy West
  • Free shopping centre and local-area shuttle service
  • Cats and dogs welcome for a fee
NYLO Dallas Plano Hotel, Tapestry Collection by Hilton offers its guests an outdoor pool, a sauna, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and 4 meeting rooms. Event space at this hotel measures 2000 square feet (186 square metres) and includes conference space. A library, a terrace, and multilingual staff are also featured at the business-friendly NYLO Dallas Plano Hotel, Tapestry Collection by Hilton. An area shuttle within 5 miles and A shopping centre shuttle are free. Free self parking is available. A complete renovation of NYLO Dallas Plano Hotel, Tapestry Collection by Hilton was completed in June 2020.

Smoking is allowed in designated areas at this 3.5-star Plano hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.
LOFT Kitchen & Bar – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 5 miles
  • Area shuttle
  • Free shopping centre shuttle
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: USD 4 to 15 for adults and USD 4 to 15 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • LOFT Kitchen & Bar

Things to do

  • Gym
  • Library
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 2,000 square feet of conference space
  • 4 meeting rooms
  • Business centre

Outdoors

  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Braille/raised signage
  • Lift (142 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch HDTV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests are recommended to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 50.00 per accommodation, per week, plus a deposit of USD 50.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 4 to 15 for adults and USD 4 to 15 for children
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50.00 per accommodation, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and smart lock details. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's Hilton Honors mobile app before check-in.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

NYLO Plano Hotel
NYLO Legacy
NYLO Legacy Hotel
NYLO Legacy Hotel Plano
NYLO Legacy Plano
NYLO Dallas Plano Hotel Tapestry Collection Hilton
NYLO Plano Legacy
Plano Legacy
Plano NYLO
Nylo Hotel Plano
Nylo Plano At Legacy Hotel Plano
NYLO Dallas Hotel Tapestry Collection Hilton
NYLO Dallas Plano Tapestry Collection Hilton
NYLO Dallas Tapestry Collection Hilton
NYLO Dallas Tapestry Collecti
NYLO Dallas Plano Hotel, Tapestry Collection by Hilton Hotel
NYLO Dallas Plano Hotel, Tapestry Collection by Hilton Plano

NYLO Dallas Plano Hotel, Tapestry Collection by Hilton Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 572 out of 1002 reviews
Rating 8 - Good. 197 out of 1002 reviews
Rating 6 - Okay. 105 out of 1002 reviews
Rating 4 - Poor. 60 out of 1002 reviews
Rating 2 - Terrible. 68 out of 1002 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'll be back.
The entire staff was amazing. Exceptional professionalism, service, and very pleasant to interactions. The room was comfortable as was the bed provided. This room was likely the quietest I've ever stayed in. The bathroom sink was a bit awkward - shape, size, placement. Great location with regard to eating establishments. Fitness room was very clean and equipped.
Stayed 5 nights in Dec 2024

2/10 Terrible

sheela

Disliked: Cleanliness, property conditions & facilities, room comfort
This hotel did not even have any toiletries and the phone was not working, although the hotel staff tried their best to help me, but I rather stay at ramada inn or holiday inn. the bathroom and the sink or so small and I paid $137 for this crappy room
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great hotel.
Stayed 1 night in Dec 2024

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Mike

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Very poor service
Reserved a Jr suite. Room was not available at check in and staff did not have the ability to correct. Was downgraded and charged full price for the downgrade. Entire hotel is concrete. Floors, ceilings, walls. I get the industrial vibe, but this was more like an oversized prison cell. Very little light and the A/C could not keep up with the room. Manager was never available during check in or checkout. We will never be back.
Stayed 2 nights in Dec 2024

10/10 Excellent

Hanhna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Rafiq

Business traveller
Liked: Amenities, property conditions & facilities
Stayed here numerous times during my visits to Dallas. Great location.
Stayed 1 night in Dec 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was great
Stayed 1 night in Dec 2024

10/10 Excellent

Jackie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and even better location, will definitely visit again
Stayed 2 nights in Dec 2024

10/10 Excellent

Toria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Dec 2024

10/10 Excellent

Camiesa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing was great
Stayed 2 nights in Dec 2024

10/10 Excellent

LeTisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I had a staycation date weekend and chose this hotel. This hotel was in the area of Legacy West for shopping and dining. Great hotel excellent bar.
Stayed 1 night in Dec 2024

10/10 Excellent

Holly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Sang

Stayed 1 night in Nov 2024

10/10 Excellent

Red

Stayed 1 night in Nov 2024

10/10 Excellent

Cedric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Accommodations
My stay was absolutely amazing! The ambience was utterly fantastic. The staff were professional, courteous, and extremely friendly. This is my new favorites establishment to stay while in the Dallas area.
Stayed 3 nights in Nov 2024

10/10 Excellent

Eric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Claudia

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
i love this hotel so much i always stay here however, this time we had a big issue with the shower and sink clogging. it would fill up almost immediately and took forever to drain. we had to turn the shower off while lathering so it wouldn’t overflow
Stayed 1 night in Nov 2024

10/10 Excellent

gunter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a convenient location
Great facility and location. The hotel is very clean and secure. Very well situated for shopping and night life. The bed was very comfortable. I loved the NY and modern-industrial vibe. Jon Henry at the front desk was extremely friendly and helpful.
Stayed 1 night in Nov 2024

10/10 Excellent

Savannah

Stayed 3 nights in Oct 2024

10/10 Excellent

James

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities
Staff was super friendly! Front desk people always greeted us with a smile.I liked that it was not a cookie cutter kind of hotel. It did feel Ny loft like. The only thing i would have liked was a mini fridge in room.
Stayed 2 nights in Nov 2024

10/10 Excellent

Christen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, property conditions & facilities
A Would definitely stay again!
Stayed 1 night in Nov 2024