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Thompson Dallas, by Hyatt

5.0 star property

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Photo gallery for Thompson Dallas, by Hyatt

Seasonal outdoor pool, pool cabanas (surcharge), pool umbrellas
Cocktail bar
Cocktail bar
Lobby
Room, 2 Queen Beds | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Room service
  • Gym

Explore the area

Map
205 North Akard Street, Dallas, TX, 75201
  • Majestic Theater
    ‪6 min walk‬
  • Dallas World Aquarium
    ‪8 min walk‬
  • John F. Kennedy Memorial
    ‪9 min walk‬
  • Dallas, TX (DAL-Love Field)
    ‪20 min drive‬

Room options

View all photos for Deluxe Suite, Corner

Deluxe Suite, Corner | Living area | 55-inch flat-screen TV with cable channels, TV, Netflix

Deluxe Suite, Corner

  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 King Bed

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Corner

  • 51 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Living area | 55-inch flat-screen TV with cable channels, TV, Netflix

Premium Room, 1 King Bed

  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds

  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (Elm Suite)

Suite (Elm Suite) | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite (Elm Suite)

  • 67 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Skyline)

Suite (Skyline) | Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite (Skyline)

  • 66 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (NATIONAL)

Suite (NATIONAL) | Living area | 55-inch flat-screen TV with cable channels, TV, Netflix

Suite (NATIONAL)

  • 74 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

The Joule

  • Pool
  • Spa
  • Pet-friendly
  • Free WiFi
4.6 out of 5, Wonderful, (1002)
The price is CHF 434
for 1 room
includes taxes & fees
8 Mar - 9 Mar
The Joule

About this property

Thompson Dallas, by Hyatt

Luxury Dallas hotel in Downtown Dallas with 3 restaurants
3 restaurants, a full-service spa and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a coffee shop/cafe are on-site.
Thompson Dallas, by Hyatt offers 219 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. 55-inch flat-screen televisions come with premium cable channels, pay-per-view films and Netflix. Bathrooms include bathrobes, slippers, designer toiletries and hairdryers.

This Dallas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

A seasonal outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Thompson Dallas, by Hyatt. During your stay, you're just a quick walk from Dallas World Aquarium. You'll find features such as free WiFi in public areas, plus 3 restaurants and a full-service spa. Some of the pet-friendly amenities that this property offers include food and water bowls, an off-lead area and pet-sitting services.
  • Free WiFi
  • Enjoy American cuisine while dining at CatBird
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Indulge with hot stone massages, facials or aromatherapy at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Within a 15-minute walk of Kay Bailey Hutchison Convention Center and Dallas World Aquarium
  • Dogs welcome free of charge (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls, an off-lead area and pet-sitting services
Thompson Dallas, by Hyatt offers its guests a full-service spa, Access to hot tub, and a fitness centre. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 14000 square feet (1301 square metres) and includes conference space. A seasonal outdoor pool, a terrace, and gift shops/newsstands are also featured at the luxury Thompson Dallas, by Hyatt. For a fee, parking is available. A complete renovation of Thompson Dallas, by Hyatt was completed in September 2020.

This 5-star Dallas hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
CatBird – This cocktail bar specialises in American cuisine and only serves light fare. Guests can enjoy drinks at the bar.
Little Daisy – This restaurant specialises in Fusion cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Monarch – This fine-dining restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.
Kessaku – This sushi bar specialises in sushi and serves dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open selected days.
24-hour room service is available.

Awards and affiliations

Thompson Dallas, by Hyatt is listed in the 2021 Condé Nast Traveller Hot List.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 65 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 25 to 75 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • CatBird
  • Kessaku
  • Little Daisy
  • Monarch

Things to do

  • 24-hour pool access
  • Art gallery
  • Designer stores
  • Full-service spa
  • Gym
  • Seasonal outdoor pool
  • Shopping
  • Spa tub
  • TV in common areas

Family friendly

  • Art supplies
  • Free cot
  • Highchair
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 14,000 square feet of conference space
  • 6 meeting rooms

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Hardwood flooring in room
  • Lift
  • Phone accessibility kit
  • Pool access ramp on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Hulu
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • 24-hour room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in time starts at 4:00 PM
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls, an off-lead area, pet-sitting services and pet-grooming services are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 34.80 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 25 to 75 per person
  • Valet parking fee: USD 65 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Guests will receive smart lock details.

We should mention

  • The seasonal pool will open on 01 March and close on 31 October.
  • Pool access is available 24 hours a day.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

THOMPSON DALLAS
Thompson Dallas by Hyatt
Thompson Dallas part of Hyatt
Thompson Dallas, by Hyatt Hotel
Thompson Dallas, by Hyatt Dallas
Thompson Dallas, by Hyatt Hotel Dallas

Thompson Dallas, by Hyatt Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 294 out of 398 reviews
Rating 8 - Good. 49 out of 398 reviews
Rating 6 - Okay. 24 out of 398 reviews
Rating 4 - Poor. 15 out of 398 reviews
Rating 2 - Terrible. 16 out of 398 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

KACY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beyond exceptional. We upgraded to the Premium Room. The asthetic, decour and ambiance were top notch. The ladies at the checkin Melissa and Nasro were super helpful along with another lady who's name we can't remember..Carlos at Little Daisy the senior server was unbelievable great and very helpful. So fortunate to have encountered such great people anda great hotel. This experience has just made hopefully my family Hyatt members for life. Thank you to the Hyatt family for such a wonderful experience.
Stayed 1 night in Nov 2024

8/10 Good

Vladislav

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Great staff. Rooms looks old
Stayed 2 nights in Nov 2024

8/10 Good

Ryan

Stayed 1 night in Sep 2024

10/10 Excellent

Allison

Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location - Arts District
Stayed 1 night in Oct 2024

10/10 Excellent

Shams, chicago

Stayed 1 night in Sep 2024

10/10 Excellent

Carl

Stayed 1 night in Sep 2024

6/10 Okay

Renee

Stayed 1 night in Oct 2024

8/10 Good

Peter

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
clean hotel some staff knowledgeable and helpful some did not know anything
Stayed 1 night in Oct 2024

10/10 Excellent

Viridiana

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the amenities.
Stayed 1 night in Oct 2024

6/10 Okay

Renee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Olga

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2024

10/10 Excellent

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Cinthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Sep 2024

10/10 Excellent

Brady

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
No sleep
We couldn’t. Sleep because all night they had cars driving by with loud music and revving up their cars drag racing on the street below all night long!! We had a room in the 12th floor and couldn’t sleep for hours! The hotel charged $60/night for valet parking yet they don’t tell you that there’s an additional $30/night “destination fee”. Had they told us we would have braved the streets to find parking elsewhere. We also heard the plumbing all night long from the rooms surround ours. The hotel is nice but I wouldn’t stay there again.
Stayed 2 nights in Sep 2024

6/10 Okay

Zhengxu

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room is way too noisy.
Stayed 2 nights in Sep 2024

10/10 Excellent

Janee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique
Stayed 2 nights in Sep 2024

10/10 Excellent

Jessica, Randolph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at the Thompson Dallas. The hotel is extremely beautiful and the staff are always friendly and attentive. I would recommend this hotel to anyone staying in the area, looking for amazing service in a central location.
Stayed 4 nights in Aug 2024

8/10 Good

Eduardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2024

6/10 Okay

jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
False advertisement
The hotel is lovely and the staff was polite and efficient for the most part. That being said, my girlfriend and I were really bummed at check-in when we found out the 24hr advertised pool wasn’t actually 24hrs. It’s available from 9am-9pm, which is typical for most hotels. But we went with this hotel because she loves late night swims (former competitive swimmer). Had we known that really wasn’t the case, we would have just booked a home with a pool instead for labor weekend. Just a heads up for anyone else with a similar mindset. Also, a microwave in the rooms would be nice. We stayed in the elm suite.
Stayed 3 nights in Aug 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Esta, Justin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Thompson Hotel was absolutely beautiful! All of the staff we encountered were very nice and helpful! The amneities offered were amazing! Our room was to die for, so beautiful!!! We will definitely be coming back!
Stayed 2 nights in Aug 2024

10/10 Excellent

Ineshia

Liked: Cleanliness, staff & service, property conditions & facilities
Love
Stayed 1 night in Aug 2024

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the decor at the hotel. The ambiance was amazing. Although I was only there for overnight to attend a conference the next morning, it was amazing. We will definitely return. I have only one suggestion. Considering how hot it is in Texas right now. It would be nice to receive cold or chilled water when it is offered to you at the desk.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024