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The Ritz-Carlton, Dallas

5.0 star property

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Photo gallery for The Ritz-Carlton, Dallas

Exterior
Terrace/patio
Exterior
Property amenity
Cocktail bar

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Spa
  • Housekeeping
  • Room service

Explore the area

Map
2121 McKinney Ave, Dallas, TX, 75201
  • Klyde Warren Park
    ‪6 min walk‬
  • Morton H. Meyerson Symphony Center
    ‪10 min walk‬
  • Perot Museum of Nature and Science
    ‪10 min walk‬
  • Dallas, TX (DAL-Love Field)
    ‪16 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Suite, 1 Bedroom

Premium bedding, down duvets, minibar, in-room safe

Luxury Suite, 1 Bedroom

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Deluxe Suite, 1 Bedroom, Non Smoking

  • 39 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom (Club Lounge Access)

Club Suite, 1 Bedroom (Club Lounge Access) | Living room | Smart TV, video game console, Netflix, DVD player

Club Suite, 1 Bedroom (Club Lounge Access)

  • 38.9 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Club Suite, 1 Bedroom

Premium bedding, down duvets, minibar, in-room safe

Club Suite, 1 Bedroom

  • 39 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking

  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Deluxe Suite, 1 Bedroom, Non Smoking

  • 74 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed

  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • 38.9 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 38.9 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

  • 74 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 38.9 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Corner

Deluxe Room, 1 King Bed, Non Smoking, Corner | Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking, Corner

  • 39 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 38.9 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 2 Queen Beds, Non Smoking

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 2 Queen Beds

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Ritz-Carlton, Dallas

Luxury Dallas hotel in Uptown with a full-service spa
A full-service spa, an outdoor pool and a restaurant are available at this smoke-free hotel. A manager's reception is free. Additionally, a 24-hour fitness centre, a bar/lounge and a poolside bar are on-site. Housekeeping is available on request.
The Ritz-Carlton, Dallas offers 218 accommodations with DVD players and minibars. This accommodation offers separate sitting areas. Beds feature down duvets and premium bedding. Smart televisions come with video game consoles, pay-per-view films and Netflix. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and designer toiletries.

This Dallas hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Spa at the Ritz-Carlton Dallas has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.
Our customers tell us that they enjoy the room service at The Ritz-Carlton, Dallas. During your stay, you're just a quick walk from McKinney Avenue. A free manager's reception, a full-service spa and an outdoor pool are available.
  • Enjoy a bite to eat at Fearings, a fine-dining restaurant that serves American cuisine
  • Cooked-to-order breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Indulge with detox wraps, reflexology or aromatherapy at The Spa at the Ritz-Carlton Dallas
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • 10 minutes by foot from American Airlines Center and a 3-minute drive from Kay Bailey Hutchison Convention Center
  • Pets welcome for a fee
The Ritz-Carlton, Dallas offers its guests a full-service spa, an outdoor pool, and Access to hot tub. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. Public spaces have WiFi for a fee.

Business amenities include a 24-hour business centre, meeting rooms, and limo/town car service. Event space at this hotel measures 18406 square feet (1710 square metres) and includes a conference centre. A 24-hour fitness centre, a sauna, and spa services are also featured at the luxury The Ritz-Carlton, Dallas. Parking is available for a fee.

This 5-star Dallas hotel is smoke free.

The hotel hosts a free manager's reception daily.
Fearings – This fine-dining restaurant specialises in American cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
The Rattlesnake Bar – This cocktail bar only serves light fare. Happy hour is offered. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: WiFi (USD 14.95 per day)

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Valet parking on site (USD 70 per night)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11 AM for a fee: USD 6 to 41 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Fearings
  • The Rattlesnake Bar

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping
  • Spa tub
  • Steam room

Family friendly

  • DVD player
  • Free cot
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (18,406 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Spa treatment rooms
  • Sports massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Netflix
  • Pay films
  • Smart TV with premium channels
  • Video game console

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay, plus a deposit of USD 200 per stay
  • Weight limit: 25 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 45.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 0.821 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 6 to 41 per person
  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Fee for wireless Internet in public areas: USD 14.95 per day (rates may vary)
  • Valet parking fee: USD 70 per night
  • Pet deposit: USD 200 per stay
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 45.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Pets are accepted at the discretion of the management.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Dallas Ritz-Carlton
Ritz-Carlton Dallas
Ritz-Carlton Hotel Dallas
Dallas Ritz Carlton
Ritz Dallas
Ritz-Carlton Dallas Hotel Dallas
Ritz-Carlton Dallas Hotel
Ritz Dallas
Dallas Ritz Carlton
The Ritz Carlton Dallas
The Ritz Carlton Dallas

The Ritz-Carlton, Dallas Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 244 out of 296 reviews
Rating 8 - Good. 29 out of 296 reviews
Rating 6 - Okay. 11 out of 296 reviews
Rating 4 - Poor. 8 out of 296 reviews
Rating 2 - Terrible. 4 out of 296 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tawanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and the restaurant food is awesome
Stayed 4 nights in Nov 2024

10/10 Excellent

rhonda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful accommodations and excellent customer service, top notch.
Stayed 2 nights in Nov 2024

8/10 Good

Rodney

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Olivia

Stayed 1 night in Sep 2024

10/10 Excellent

Richard, Windermere

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
classic Ritz rooms nicely appointed great spa and good food
Stayed 1 night in Sep 2024

10/10 Excellent

Alexis, Chicago

Stayed 1 night in Aug 2024

10/10 Excellent

Alexis, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing customer service and the rooms were outstanding!
Stayed 4 nights in Aug 2024

10/10 Excellent

Anthony

Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great clean room. Comfy bed
Stayed 1 night in Jul 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay here was amazing
Stayed 1 night in Jun 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything from the check in to check out process, the staff and ease of services are outstanding. The room was very neat and comfortable. Fearing’s restaurant was amazing.
Stayed 1 night in Jun 2024

10/10 Excellent

Mark

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Hate when hotels charge a resort fee (this is a city hotel not a resort) and then give it back to you saying you got a special credit for the restaurant.
Stayed 1 night in Apr 2024

10/10 Excellent

Ben

Stayed 1 night in May 2024

10/10 Excellent

Christine, Avon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the vibe here! In classic Ritz-Carlton style, as you walk into the hotel, you can breathe in the aromas which are very unique to each hotel. Then you hear your favorite Rolling Stones song piped in overhead. The staff was so friendly and the food was distinctively prepared. The bar was a nice rest stop after a day of tours. The weather was unsettled so the patio was not open. It looked like a great place to gather with friends!
Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Oct 2023

2/10 Terrible

Tracey

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
We had so many problems with keys restaurants. Too many people and not enough staff
Stayed 2 nights in Sep 2023

10/10 Excellent

paige

Liked: Cleanliness, amenities, property conditions & facilities
The staff was Amazing!! The valet service was the best !
Stayed 2 nights in Sep 2023

10/10 Excellent

Joanna

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Wendy

Liked: Cleanliness, amenities, property conditions & facilities
Hope to return
Stayed 4 nights in Aug 2023

10/10 Excellent

maya mae

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
EVERYTHING WAS WONDERFUL, YOU GET TREATED LIKE ROYLAITY!!!! IF YOU WANT TO FEEL LIKE A QUEEN, COME TO THIS HOTEL
Stayed 2 nights in Aug 2023

10/10 Excellent

Brian

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Dustin

Stayed 1 night in Jul 2023

10/10 Excellent

Shekilia

Stayed 4 nights in Jun 2023

10/10 Excellent

Charles

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful
Stayed 2 nights in Jun 2023