Tru By Hilton Rockwall Dallas, TX

2.5 star property

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Photo gallery for Tru By Hilton Rockwall Dallas, TX

Exterior
In-room safe, desk, laptop workspace, blackout curtains
Reception
Outdoor pool, pool loungers
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Breakfast included
  • Gym
  • Housekeeping
  • Air conditioning

Explore the area

Map
2600 Summer Lee Drive, Rockwall, TX, 75032
  • Lake Ray Hubbard
    ‪1 min walk‬
  • The Harbor Rockwall Mall
    ‪10 min walk‬
  • NYX Flyboard
    ‪15 min walk‬
  • Dallas, TX (DAL-Love Field)
    ‪48 min drive‬

Room options

Room, 2 Queen Beds

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Tru By Hilton Rockwall Dallas, TX

Suburban hotel with free breakfast and 24-hour fitness centre
Along with an outdoor pool, this hotel has a 24-hour fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, a 24-hour front desk and express check-out. Housekeeping is available on request.
Tru By Hilton Rockwall Dallas, TX offers 98 air-conditioned accommodations with a safe and coffee/tea makers. Televisions come with digital channels and Netflix. Bathrooms include baths or showers.

This Rockwall hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Tru By Hilton Rockwall Dallas, TX gets high marks from our customers. During your stay, you're just a quick walk from Lake Ray Hubbard. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Lake Ray Hubbard and 10 minutes on foot from The Harbor Rockwall Mall
  • Cats and dogs welcome for a fee
Tru By Hilton Rockwall Dallas, TX offers its guests an outdoor pool and a 24-hour fitness centre. Public spaces have free WiFi. You'll find a 24-hour business centre on site. Free breakfast is served daily. Barbecue grills, a vending machine, and complimentary newspapers in the lobby are also featured at the business-friendly Tru By Hilton Rockwall Dallas, TX. Free self parking is available.

Smoking is allowed in designated areas at this Rockwall hotel.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru By Hilton Rockwall Dallas, TX Hotel
Tru By Hilton Rockwall Dallas, TX Rockwall
Tru By Hilton Rockwall Dallas, TX Hotel Rockwall

Tru By Hilton Rockwall Dallas, TX Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 648 out of 916 reviews
Rating 8 - Good. 153 out of 916 reviews
Rating 6 - Okay. 58 out of 916 reviews
Rating 4 - Poor. 26 out of 916 reviews
Rating 2 - Terrible. 31 out of 916 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room and amenities. Conveniently located near quality shopping and restaurants.
Stayed 1 night in Nov 2024

10/10 Excellent

roy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always top notch recheck in. Reasonable rate.
Stayed 1 night in Nov 2024

2/10 Terrible

Shannon

Business traveller
Disliked: Staff & service, room comfort
Hesitant to use Hotels.com after this experience!
My reservation was made well in advance of my stay. ON THE DAY OF MY ARRIVAL I called ahead to let the front desk know I would be a late arrival, to confirm my room, and to be sure I was getting a walk in shower as requested at the time of my initial reservation (I'm recovering from hip surgery and cant step in/out of a bathtub yet.) I was told they would have a room with walk in shower ready for me upon arrival. I arrived with my daughter about 930pm. As i was parking, I received a call from the front desk. They needed to discuss an "urgent matter." THEY OVERBOOKED AND BUMPED MY RESERVATION! I went in to the lobby to be met with the associate. She was rude and condescending. She acted like i was inconveniencing THEM. After an hour or so, Tru found me another accommodation in another town and picked up the cost. The other hotel was more of a motel, and definitely not the same value. I was in town for a large competition and most hotels were sold out by the "night of." It was clear why the place i was put- wasnt sold out. It was a place for us to sleep, so we took it. We didnt get checked in until after 11pm because of all the time spent finding another place and the drive time to get there. My daughter missed several hours of sleep for her competition. We were told that BECAUSE WE BOOKED THROUGH HOTELS.COM, they bumped our reservation because it wasnt booked through their own brand! Im hesitant to book through Hotels.com again and getting the same result. Very bad experience.
Stayed 1 night in Nov 2024

10/10 Excellent

London

Stayed 1 night in Oct 2024

10/10 Excellent

Merry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Victor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was delicious and workout center was amazing
Stayed 1 night in Nov 2024

10/10 Excellent

Talita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I give this location. Friendly attentive staff. Great customer service. The rooms are spacious and the bed was very comfortable. Enjoyed walking to the harbor area. Just that close.
Stayed 1 night in Nov 2024

10/10 Excellent

Aleson

Liked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

Ethan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and cozy. Parking and location was convenient. Hard wood floors in each room made every step the people above us sound like someone was knocking on the door. Could also hear every little noise on the outside of our room door. Could not sleep very well, which is why I’m giving 4 stars across the board.
Stayed 1 night in Nov 2024

10/10 Excellent

Bethany

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent place stay. Rooms very clean. Breakfast selection was good.
Stayed 1 night in Nov 2024

10/10 Excellent

Billie, Russellville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff friendly and helpful. The rooms comfortable and quiet. The breakfast selection was nice and the dining staff restocked and did a nice job keeping food area clean. Enjoyed our stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Clean fresh fun
Stayed 1 night in Nov 2024

8/10 Good

laren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Clean friendly easy access
Stayed 4 nights in Nov 2024

6/10 Okay

James

Liked: Cleanliness, staff & service, amenities
I've stayed here a few times now. This time around I had a few issues, nothing major but the refrigerator in my did not work and I had to switch rooms. Other than that I was happy with my stay.
Stayed 1 night in Nov 2024

4/10 Poor

Katina

Disliked: Amenities
I didn't like the fact that i b i booked a double Queen bed just to be able to get a tub shower. However i was given a shower.when i called guess services in the hotel let them no that im disabled and i must soak in a tub not a shower .The only thing the lady offered me was a shower chair.
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jacqueline

Hotel was quiet, clean and nice location to waterfront restaurants. Friendly staff with a nice variety of breakfast items. Beds and pillows were comfortable.
Stayed 3 nights in Oct 2024

10/10 Excellent

Roger

Stayed 1 night in Oct 2024

10/10 Excellent

Krista

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
So clean and quiet! They have a pool table downstairs. I love that it had a personal welcome on the tv screen in my room.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
The stay was great
Stayed 2 nights in Oct 2024

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the staff. They are all so helpful and friendly. Always greets you with a smile and ready to help.
Stayed 1 night in Oct 2024

6/10 Okay

Aleson

Stayed 1 night in Oct 2024

10/10 Excellent

The

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this plac ⭐️⭐️⭐️⭐️⭐️
Stayed 1 night in Oct 2024