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The Elgin, Darjeeling

4.0 star property

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Photo gallery for The Elgin, Darjeeling

Garden
Front of property – evening/night
Interior detail
Premier Double or Twin Room, 1 Bedroom | Premium bedding, in-room safe, individually decorated
Interior detail

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Spa
  • Breakfast available
  • Laundry
  • Parking included

Explore the area

Map
18 H.D Lama Road, Darjeeling, West Bengal, 734101
  • Darjeeling Himalayan Railway
    ‪3 min walk‬
  • Chapramari Wildlife Sanctuary
    ‪4 min walk‬
  • Botanical Gardens
    ‪8 min walk‬
  • Bagdogra (IXB)
    ‪63 min drive‬

Room options

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Premium bedding, in-room safe, individually decorated

Deluxe Double or Twin Room

  • 36 sq m
  • Valley view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Premier Double or Twin Room, 1 Bedroom

Premier Double or Twin Room, 1 Bedroom | Premium bedding, in-room safe, individually decorated

Premier Double or Twin Room, 1 Bedroom

  • Hill view
  • Sleeps 3
  • 2 Single Beds and 1 Double Bed

View all photos for Premium Attic Room

View from room

Premium Attic Room

  • Valley view
  • Sleeps 3
  • 1 King Bed

Similar properties

View from property

MAYFAIR Darjeeling

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (76)
The price is CHF 119
for 1 room
includes taxes & fees
8 Mar - 9 Mar
MAYFAIR Darjeeling

About this property

The Elgin, Darjeeling

Victorian resort with full-service spa and 24-hour business centre
A full-service spa, a restaurant and a bar/lounge are available at this resort. Free WiFi in public areas, free self parking and free train station pick-up are also provided. Additionally, a snack bar/deli, a 24-hour business centre and a conference centre are on-site.
The Elgin, Darjeeling offers 35 accommodations with fireplaces and a safe. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

This Darjeeling resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Elgin Spa has massage/treatment rooms. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a hot tub.
During your stay at The Elgin, Darjeeling, you're just a quick walk from Darjeeling Himalayan Railway. Enjoy features like free WiFi in public areas, free self-parking and free train pick-up service.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Breakfast served daily for a fee
  • Indulge with body treatments, body scrubs or manicures and pedicures at Elgin Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a playground and mountain biking
  • Just a 3-minute walk from Darjeeling Himalayan Railway and 8 minutes on foot from Botanical Gardens
  • Free train station pick-up shuttle service
  • Cats and dogs welcome free of charge
The Elgin, Darjeeling offers its guests a full-service spa. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, a meeting room, and limo/town car service. Spa services, a library, and an arcade/games room are also featured at the family-friendly The Elgin, Darjeeling. An airport shuttle (available on request) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Darjeeling resort.

For a fee, guests can enjoy breakfast daily.
The Orchid Dining Room – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Timber – This lobby lounge only serves dinner. Open daily.
The Gazebo – Overlooking the garden, this café only serves light fare. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Heritage Hotels of India.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) during limited hours on request
  • Free train station pick-up shuttle
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast available for a fee
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Gazebo
  • The Orchid Dining Room
  • Timber

Things to do

  • Arcade/game room
  • Full-service spa
  • Library
  • Mountain biking
  • Playground

Family friendly

  • Arcade/game room
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting room

Outdoors

  • Garden
  • In the mountains

Full-service spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Desk
  • Fireplace
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 11 AM; check-in end time: 10:00 PM
Express check-in available

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 5 children stay free when using existing bedding.
  • Rollaway/extra beds are available for INR 5500.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: INR 2500
  • Christmas Eve (24 December) Gala Dinner per child: INR 1500.00 (from 5 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: INR 2500.00
  • New Year's Eve (31 December) Gala Dinner per child: INR 1500.00 (from 5 to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: INR 3500 per vehicle (one way)
  • Rollaway bed fee: INR 5500.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The Elgin, Darjeeling offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 5 children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Darjeeling Elgin
Elgin Darjeeling
Elgin Darjeeling Resort
Elgin Hotel Darjeeling
Elgin Darjeeling Hotel Darjeeling
Elgin Darjeeling Hotel
Elgin Resort
The Elgin Darjeeling
The Elgin, Darjeeling Resort
The Elgin, Darjeeling Darjeeling
The Elgin, Darjeeling Resort Darjeeling

The Elgin, Darjeeling Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 31 out of 53 reviews
Rating 8 - Good. 13 out of 53 reviews
Rating 6 - Okay. 5 out of 53 reviews
Rating 4 - Poor. 1 out of 53 reviews
Rating 2 - Terrible. 3 out of 53 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Prabhu

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Its a heritage property in a very nice area of Darj. However, the property is poorly maintained and it has musty smell in the rooms. Also the plumbing and maintenance is wanting in the rooms.
Stayed 3 nights in Aug 2024

10/10 Excellent

Sachin G

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

6/10 Okay

onkar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Subhasish

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great character and amazing staff
Stayed 3 nights in Dec 2023

6/10 Okay

Annu, Chaguanas

Stayed 2 nights in Oct 2023

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couple long weekend trip
Absolutely gorgeous and historic hotel. Really enjoyed our stay here.
Stayed 2 nights in Sep 2023

10/10 Excellent

ajaib

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
great friendly staff, and great food and service
Stayed 5 nights in Jun 2023

10/10 Excellent

David

The perfect example of hospitality. I will return
Stayed 1 night in May 2023

10/10 Excellent

AMBAR NATH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
Stayed 4 nights in Mar 2023

2/10 Terrible

Partha Sarathi

Stayed 1 night in Feb 2023

8/10 Good

Shiladitya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Approach from front office personnel was very casual and not customer friendly. Room key was kept at Reception for cleaning and when returning back, did not find the Goggles kept on the table in the room itself. Reported to reception immediately around 4 pm on the same day but they send the House keeping staff to us who simply denied for obvious reasons. Reception personnel did not bothered to inform us about their enquiry if any in the matter or It May be that the complaint was just ignored by sending the person concerned to us. We did not gave the keys for remaining days of our stay as I had lost my trust over the personnel therein. Definitely, I will share this incident if anyone ask about the hotel.
Stayed 3 nights in May 2022

8/10 Good

Rahul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Classic heritage property
Stayed 2 nights in Dec 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021

10/10 Excellent

Anil

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Property
Great service and the staff was very accommodating. Location is brilliant as well.
Stayed 3 nights in Jun 2021

10/10 Excellent

Verified traveller

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
staff very efficient.....property well maintained. Would strongky recommend ......its the best you can get in a hill statiion in india with heritage leanings
Stayed 4 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to spend a relaxing getaway
Overall a good experience, The property was amazing and the staff was very friendly and helpful. Breakfast and dinner menu and quality of food preparation can be improved further but these are surely not a show stopper. The property is at a walkable distance from Mall road, Kaventers etc
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about this hotel but the BEST part was the amazing service rendered by the staff - way beyond the call of duty!
Stayed 2 nights in Jan 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grand old hotel
The Elgin provided comfort and wonderful, helpful service in a grand old building. It is perfectly located in Darjeeling. At dinner a very out of tune piano was played and it was quite awful sorry to say. The food was not as good as our previous visit with a sameness of flavour between dishes. We had a lovely two night stay.
Stayed 2 nights in Mar 2018

8/10 Good

Eddie, Washington, DC

Liked: Cleanliness, room comfort
Charming but a bit run down
We enjoyed our stay at the Elgin. It was comfortable and our room was charming and unique (Rm 57 was part of an annex on the third floor, all wood ceiling and floors). The hotel feels like an oasis within Darjeeling city. The bed was very comfortable and the bathroom was spacious. We stayed at the hotel for Christmas, so it was cold, and the hot water bottles at night were a nice touch. Dinner was very good and a nice variety (Indian menu was far better than western) with good service. However, the bathroom flooded our first night because the pipes were clogged. The bar was quaint but not very well stocked and service was not very good. The front desk was not very knowledgeable about the city and did not provide good service. The Christmas celebration (bonfire and a cultural show) wAs not worth the money (included one glass of wine, bufffet dinner, and no real Christmas themed program). I would recommend staying here, but just set your standards a little lower, even though the hotel bills itself as a much classier place than it really is.
Stayed 4 nights in Dec 2017

10/10 Excellent

Jon, Cheltenham, Glos, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Would not hesitate to stay here again. Excellent hotel from a diifferent era. Food very good and staff also very attentive and helpful. The best place to stay in Darjeeling.
Stayed 5 nights in Nov 2017

10/10 Excellent

Isobel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely comfortable hotel.
This is a lovely hotel with reflections of the Raj. Comfortable lounges, open fires, good sized rooms, some with spectacular views. The food is well prepared if fairly standard cuisine for this area. Convenient for Chawrastra Mall and the bazaar.
Stayed 3 nights in Oct 2017