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 Darlington •1 Room
 Darlington • 1 Room
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Best Western Plus The Croft Hotel

3-star property
Croft on Tees, Darlington, England 044 511 21 42
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3.5 out of 5
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"It was nice but the room was unbearably hot. The window was the traditional push up, pull down kind but it wouldn’t stay up and kept sliding down agai ... " More

By a verified traveller on Mon 10 Jan 2022

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Standard Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room, 1 Double Bed, Non Smoking (with Sofabed)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Suite, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at The Croft Hotel, BW Signature Collection. During your stay, you'll be within walking distance of Rockliffe Hotel Spa. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.

  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • English breakfast served weekdays for a fee
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute drive from Rockliffe Hotel Spa and a few minutes from Blackwell Grange Golf Club

The Croft Hotel, BW Signature Collection ratings based on 2 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Croft Hotel, BW Signature Collection

Everyone (1) Couples (1)
3 out of 5
It was nice but the room was unbearably hot. The window was the traditional push up, pull down kind but it wouldn’t stay up and kept sliding down again. The room was comfortable and quiet. Breakfast was tasty but our server was a bit hit and miss and kept forgetting to bring things - cutlery, toast, juice. Overall a pleasant stay but could do with a bit of attention.

Posted by on 10 Jan 2022

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4 out of 5
Lovely hotel however its the only hotel ive been to where you couldnt order any food at lunchtime , not even a sandwich !after a drive from edinburgh in difficult weather conditions we chose not to stop and wait till arrival . If you required a drink you had to go and find someone every time . Yhe evening meal was lovely but not much choice . The couple of staff there did there best however wouldnt stay again

Posted by on 2 Feb 2019

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Comment from Hotel Management

4 Feb 2019 by Nathan

Thank you for taking the time to review our hotel and we are very glad to hear that you enjoyed your stay with us! We hope to welcome you back again soon. Many Thanks Nathan & The Team

About the Best Western Plus The Croft Hotel

Location Croft on Tees, Darlington, England DL2 2ST

Property Features

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and a meeting room are available. WiFi is free in public spaces. The business-friendly The Croft Hotel, BW Signature Collection also features a terrace, express check-in, and room service (during limited hours). Free self parking is available. This 3-star Darlington hotel is smoke free.

  • 24 guestrooms or units
  • 2 levels
  • Built in 1825
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Terrace
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Train station: Darlington Station (6.4 km / 4 mi)
  • Parking: Free self parking

Room Amenities

The Croft Hotel, BW Signature Collection offers 24 accommodations with a safe and coffee/tea makers. LCD televisions are featured in guestrooms. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers. This Darlington hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones.

  • Separate bedroom
  • In-room dining (limited hours)
  • LCD television
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Rainfall showerhead
  • Cots (surcharge)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a English breakfast on weekdays from 7 AM and 10 AM.

On-site venue – This gastropub specialises in British cuisine and serves lunch and dinner. A children's menu is available.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only

Hotel Policies

Check-in

  • Check-in time starts at 2:30 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for GBP 10.0 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • LGBTQ friendly
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 14.95 per person
  • Crib (infant bed) fee: GBP 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Croft Darlington
  • Croft Hotel
  • Croft Hotel Darlington
  • Hotel Croft
  • Best Western Plus Croft Hotel Darlington
  • Best Western Plus Croft Darlington
  • Best Western Plus The Croft Hotel
  • The Croft Hotel BW Signature Collection
  • The Croft Hotel, BW Signature Collection Hotel
  • The Croft Hotel, BW Signature Collection Darlington
  • The Croft Hotel, BW Signature Collection Hotel Darlington

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.