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"The check-in did not go as expected. The lady handed us the key card without providing any information. The room was very clean, and the breakfast was ... " More
6 Oct 2023 by Hard Rock Hotel Band
Thank you very much for the great review. I am very sorry to hear, that the Front Office Staff was not as expected. We will train our Team again. Thank you very much for the Advice.
26 Apr 2023 by Hard Rock Hotel Band
Dear Shawn Thank you for your time to write us a feedback of your stay. The philosophy of our hotel us to run this extra mile for every single guest in our hotel. We are very sorry that the experience of the first night became not what you expected but that we could change this impression from the next day on. Our Studio Suite King Platinum is part of the Hard Rock Residences and has because of this a different interior then our Hard Rock hotel rooms and suites. The Rockstar suite has for example his own Memorabilia in the room from Jimmy Hendrix We do hope that with the extra benefits we offered you and the experience from the 2nd day on you and your son enjoyed your stay with us and you had a great road trip with your son.
12 Jul 2021 by AS
Thank you for your Feedback and the comments, we will discuss backstage. Best regards from Davos
3 Feb 2021 by AS
Great Vorting, thank you for your 5 out of 5!
7 Aug 2019 by CI
Herzlichen Dank für die volle Punktezahl! Bis bald
22 Jul 2019 by AS
Great Voting, thank you for the appreciated feedback dear guest.
17 Aug 2024 by Front Office
Sehr geehrter Herr Daniel,Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass Ihr Aufenthalt nicht Ihren Erwartungen entsprochen hat und wir danken Ihnen, dass Sie uns auf die Punkte hingewiesen haben, die verbessert werden können.Wir bedauern, dass der Wellnessbereich überfüllt und die Luft stickig war. Wir werden prüfen, wie wir die Belüftung verbessern und den Bereich für unsere Gäste angenehmer gestalten können. Auch das Feedback zur Auswahl beim Frühstück und der langen Wartezeit beim Check-in nehmen wir ernst und werden entsprechende Maßnahmen ergreifen, um den Service zu verbessern.Was die Rooftop-Bar betrifft, werden wir die Getränkekarte überarbeiten und die Situation für unsere Gäste optimieren.Wir hoffen, Sie geben uns eine weitere Chance, um Ihre Erwartungen bei einem zukünftigen Aufenthalt vollständig zu erfüllen.Rockige GrüsseHard Rock Hotel Davos
17 Aug 2024 by Front Office
Sehr geehrter Herr Daniel,Herzlichen Dank für Ihre hervorragende Bewertung auf ebookers! Es freut uns sehr zu hören, dass Ihr Aufenthalt wieder einmal phantastisch war und dass Ihnen sowohl die Umgebung als auch unsere Unterkunft so gut gefallen haben.Ihr positives Feedback motiviert unser Team enorm und bestärkt uns in unserer Arbeit. Wir freuen uns schon darauf, Sie bald wieder bei uns begrüssen zu dürfen!Rockige GrüsseHard Rock Hotel Davos
17 Aug 2024 by Front Office
Sehr geehrter Herr Raymond,Vielen Dank, dass Sie sich die Zeit genommen haben, uns auf ebookers zu bewerten. Wir freuen uns, dass Sie Ihren Aufenthalt insgesamt positiv bewertet haben.Es tut uns jedoch leid zu hören, dass Sie während Ihres Aufenthalts einen unangenehmen Geruch bemerkt haben. Wir nehmen solche Rückmeldungen sehr ernst und werden unser Bestes tun, um sicherzustellen, dass dies in Zukunft nicht mehr vorkommt.Nochmals vielen Dank für Ihr Feedback, und wir hoffen, Sie bei einem zukünftigen Aufenthalt vollständig überzeugen zu können.Rockige GrüsseHard Rock Hotel Davos
The property is closed between 19 April and 12 May.
After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the hot tub. When the sun goes down, sip après-ski drinks in the hotel's bar. Along with a restaurant, there's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces. This ski hotel also offers ski storage, an indoor pool and a 24-hour fitness centre. For a fee, parking is available. This 4-star Davos hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Self parking (surcharge)
Hard Rock Hotel Davos offers 80 accommodations with a safe and complimentary bottles of water. This individually decorated and furnished accommodation includes desks. A pillow menu is available. Flat-screen televisions come with premium digital channels and pay-per-view films. Bathrooms include dressing gowns, slippers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
Guests are served a free buffet breakfast daily from 7 AM to 10 AM.
SESSIONS – This restaurant specialises in international cuisine and serves lunch, dinner and light fare.
Late-night fare is available from room service (during limited hours).
An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The on-site spa has 2 treatment rooms, including rooms for couples. Services include hot stone massages, facials, body wraps and body scrubs. The spa is equipped with a sauna and a hot tub. The spa is open daily.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.
