Hotel Emperor Palms at Karol Bagh

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Emperor Palms at Karol Bagh

Lobby
Banquet hall
Premium Room | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds
1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds
Premium Room | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Reviews

4.2 out of 10

Popular amenities

  • Free airport shuttle
  • Spa
  • Breakfast available
  • Air conditioning
  • 24/7 front desk
  • Parking included

Explore the area

Map
15 A-7, W.E.A., Karol Bagh, Opp New Bloom School near Metro Stn, New Delhi, Delhi N.C.R, 110005
  • Ajmal Khan Road
    6 min walk
  • BLK Super Speciality Hospital
    10 min walk
  • Sir Ganga Ram Hospital
    14 min walk
  • Delhi (DEL-Indira Gandhi Intl.)
    37 min drive

Room options

Premium Room

  • 23 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed

Executive Room

  • 25 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed

Emperor Room

  • 18 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed

Similar properties

About this property

Hotel Emperor Palms at Karol Bagh

Family-friendly hotel connected to a shopping centre in New Delhi with free valet parking
This hotel features a restaurant, a snack bar/deli and a rooftop terrace. Free WiFi in public areas is provided, as well as free valet parking, free airport pick-up and a free manager's reception. Additionally, a 24-hour business centre, a conference centre and a coffee shop/cafe are on-site. Change of towels is available on request
Hotel Emperor Palms at Karol Bagh offers 28 accommodations with DVD players and minibars. Rooms open to balconies. This individually decorated and furnished accommodation has separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. LCD televisions come with premium cable channels, first-run films and video game consoles. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit with in-room jetted baths, dressing gowns, slippers and designer toiletries.

This New Delhi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. Microwaves, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services.
With your stay at Hotel Emperor Palms at Karol Bagh, you're connected to a shopping centre and just a quick walk from Ajmal Khan Road. Free WiFi in public areas, free valet parking and free airport pick-up service are available.
  • Free WiFi and wired Internet
  • Free valet parking and self-parking
  • Enjoy international cuisine while dining at emperor
  • Breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Within a 15-minute walk of BLK Super Speciality Hospital and Sir Ganga Ram Hospital
  • Free airport pick-up shuttle service
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. A free manager's reception is offered. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 1496 square feet (139 square metres) and includes a conference centre. A free shuttle from the airport to the hotel is free (available 24 hours). A rooftop terrace, spa services, and tour/ticket assistance are also featured at the family-friendly Hotel Emperor Palms at Karol Bagh. The hotel can provide concierge services and wedding services. Self parking and valet parking are free. A complete renovation of Hotel Emperor Palms at Karol Bagh was completed in October 2019.

Smoking is allowed in designated areas at this 3.5-star New Delhi hotel.

The hotel hosts a free manager's reception on selected days.
Emperor – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. Open 24 hours.
Late-night fare is available from 24-hour room service.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free airport pick-up shuttle
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Free self parking on site
  • Free uncovered valet parking on site

Food and drink

  • Daily breakfast available for a fee
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception
  • Snack bar/deli

Restaurants on site

  • emperor

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • DVD player
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (1,496 square foot of space)
  • Meeting room

Outdoors

  • Rooftop terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • First-run films
  • LCD TV with premium cable channels
  • Video game console

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Free bottled water
  • Microwave on request
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Dryer
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at noon
Early check-in subject to availability
Early check-in fee: INR 1000
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: INR 1000 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Mobile payment options include: Google Pay and Paytm
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Emperor Palms at Karol Bagh offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • Couples who want to share a room are obligated to provide proof of marriage.
  • Up to 2 children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Emperor Palms
Emperor Palms Hotel
Emperor Palms New Delhi
Hotel Emperor Palms New Delhi
Emperor Palms At Karol Bagh
Hotel Emperor Palms @ Karol Bagh
Hotel Emperor Palms at Karol Bagh Hotel
Hotel Emperor Palms at Karol Bagh New Delhi
Hotel Emperor Palms at Karol Bagh Hotel New Delhi

Hotel Emperor Palms at Karol Bagh Reviews

Reviews

4.2
Rating 10 - Excellent. 1 out of 12 reviews" "
Rating 8 - Good. 1 out of 12 reviews" "
Rating 6 - Okay. 1 out of 12 reviews" "
Rating 4 - Poor. 4 out of 12 reviews" "
Rating 2 - Terrible. 5 out of 12 reviews" "

5.2/10

Cleanliness

5.0/10

Staff & service

3.0/10

Amenities

4.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Amnaj

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2019

2/10 Terrible

Verified traveller

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Took a pay on arrival option and informed timely on our delay of flight but still deducted from card. Room was not available on arrival had to stay an adjoining hotel for half a day and breakfast was on the other hotel. Very loud and noisy even reception was not courteous
Stayed 5 nights in Nov 2019

4/10 Poor

Verified traveller

Disliked: Amenities, property conditions & facilities
In need of repair. No hot/warm water for shower after running for 15min.
Stayed 1 night in Apr 2019

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Finally a hotel in Karol Bagh we are happy with.
We have stayed in many hotels in Karol Bagh over the past 7 years and have never really been happy. This time finding Emperor Palms we were happy with our stay. No hotel in this area will ever be perfect but Emperor Palms was close.

2/10 Terrible

antonio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel sucked
It wasbterrible

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value hotel in good location, amazing st
This is an excellent value hotel in central Delhi. 5 minutes walk from Karol Bagh metro station. We cannot praise highly enough the excellent service and help from Harpreet the hotel owner and his team. They went out of their way to make our stay comfortable and helped with travel plans. The local area is very busy with a bustling market street 150m from the hotel. The location is good as it is a no through street and quiet outide. We did have some noisy guests during our 5 night stay who could have been quieter when coming in at 2am. The rooms are quite spacious and the bed was very comfortable. If you are looking for a very good hotel in this price range, you should not be disappointed.
Stayed 5 nights in Jan 2018

6/10 Okay

anthony

Liked: Cleanliness

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Poor services
Staff isn't friendly. Room service is extremely poor. Took half n hr to deliver a bottle of water to room. As I was suffering from severe cough, i had also asked for some salt twice, which wasn't delivered. Asked for some warm water with ginger in it during breakfast which was also not provided.

4/10 Poor

Jason

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not so pleasant.
Room stunk of mothballs, which were in both sinks and shower I'm assuming to keep the creepy crawlers from coming up. The blankets smelled of cigarettes too, like staying with Aunt Mildred. Awoke to the entire staff sleeping on couches and stairwells; had to wake them up to check out.

4/10 Poor

Rajesh

Disliked: Cleanliness, amenities, property conditions & facilities
- No buffet restaurant....it was possible to order breakfast in the room, but there was no varity. - No windows in the room. - Very small
Stayed 13 nights in Mar 2019

2/10 Terrible

Michel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fuir
Accueil peu engageant ; chambre ne correspondant absolument pas à la description du site (Pas de fenetre - vendu avec fenetre dur jardin!-, odeur désagréable, peu propre, équipements électriques limites dangereux, matelas style planche de bois). Nous avons demandé à changer de chambre et la reponse fut : non hotel complet ( nous avons appris lors de notre départ sue s etait faux. Un conseil : fuir cet hôtel !!
Stayed 1 night in Mar 2018

2/10 Terrible

Alejandro

Disliked: Staff & service, property conditions & facilities, room comfort
Bad experience Bad service
Pesima experiencia Contratamos una habitacion triple que no es tal Primero tiraron colchon en piso como si uno fuese un perro, sabanas agujereadas Nadie se hace cargo de nada y paraece que el problema que cuanan ellos es siempre culpa de uno. No lo recomiendo para nada, Lo peor de nuestro viaje