Hotel The Royal Plaza

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel The Royal Plaza

Coffee shop
Exterior
3 restaurants, lunch served
3 restaurants, lunch served
Property grounds

Reviews

6.4 out of 10

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Spa
    Spa
  • Gym
    Gym
  • Air conditioning
    Air conditioning
  • Breakfast available
    Breakfast available

Explore the area

Map
19, Ashoka Road, Connaught Place, New Delhi, Delhi N.C.R, 110001
  • Western Court Building
    8 min walk
  • Gurudwara Bangla Sahib
    12 min walk
  • Jantar Mantar
    13 min walk
  • Delhi (DEL-Indira Gandhi Intl.)
    36 min drive

Room options

Deluxe King

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Twin Room

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

Royal Junior Suite

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Maharaja One Bedroom Suite

  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Standard King Room

  • 23 sq m
  • Sleeps 3
  • 1 Double Bed

Similar properties

About this property

Hotel The Royal Plaza

Luxury New Delhi hotel in Connaught Place with 3 restaurants
3 restaurants, a full-service spa and an outdoor pool are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include a nightclub, a health club and a bar/lounge.
Hotel The Royal Plaza offers 419 accommodations with minibars and a safe. Beds feature premium bedding. A pillow menu is available. LCD televisions come with premium digital channels. Bathrooms include baths or showers, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Recreational amenities at the hotel include an outdoor pool, a health club and a sauna.
The on-site spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and body scrubs. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Hotel The Royal Plaza. During your stay, you're just a quick walk from Western Court Building. You'll find features such as free WiFi in public areas and free valet parking, plus 3 restaurants.
  • Free WiFi
  • Free valet parking and self-parking
  • Drinking and dining options include 3 restaurants, a coffee shop and a bar/lounge
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to Swedish massages, aromatherapy or manicures and pedicures at the spa
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • 12 minutes by foot from Gurudwara Bangla Sahib and a 2-minute drive from India Gate
  • Airport pick-up shuttle service available for a fee
Hotel The Royal Plaza offers its guests a full-service spa, an outdoor pool, and a health club. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include 2 meeting rooms and limo/town car service. Event space at this hotel measures 2000 square feet (186 square metres) and includes conference space. A nightclub, a sauna, and multilingual staff are also featured at the luxury Hotel The Royal Plaza. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Free self parking and valet parking are available.

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 10:30 AM.
Lutyens – On-site coffee shop. Open 24 hours.
Jasmine – This theme restaurant serves lunch and dinner.
Onyx – On-site restaurant. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Limo/town car service
  • Free secured, uncovered self parking on site
  • Free valet parking on site

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: INR 1,027 for adults and INR 1,027 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Jasmine
  • Lutyens
  • Onyx

Family friendly

  • Free cot
  • Highchair
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2 meeting rooms
  • 2,000 square feet of conference space

Outdoors

  • Garden

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 19 floors
  • Banquet hall
  • Built in 2009
  • Edwardian architecture
  • Lifeguards

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel The Royal Plaza

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for INR 2000.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately INR 1027 for adults and from INR 1027 for children
  • Airport shuttle fee: INR 2248 per vehicle
  • Airport shuttle fee per child: INR 2248
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 2000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel The Royal Plaza offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Royal Plaza
Hotel Royal Plaza New Delhi
Royal Plaza New Delhi
Hotel The Royal Plaza Hotel
Hotel The Royal Plaza New Delhi
Hotel The Royal Plaza Hotel New Delhi

Hotel The Royal Plaza Reviews

Reviews

6.4
Rating 10 - Excellent. 157 out of 937 reviews" "
Rating 8 - Good. 276 out of 937 reviews" "
Rating 6 - Okay. 214 out of 937 reviews" "
Rating 4 - Poor. 146 out of 937 reviews" "
Rating 2 - Terrible. 144 out of 937 reviews" "

6.8/10

Cleanliness

6.6/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

BISWAJOY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Sunil

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Camila

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
Everything looked great as it is shown in the pictures. Confortable room, clean and the personnel very friendly.
Stayed 3 nights in Aug 2024

2/10 Terrible

Verified traveller

Terrible
Listed as smoking on hotels.com but when arrived I was told it’s non-smoking property. No refund given
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
You should take them off the list. Disgusting hote
Stayed 1 night in Jul 2024

6/10 Okay

Monika

Liked: Staff & service
5 star rates 3-4 star service
Stayed 6 nights in Jul 2024

6/10 Okay

Joseph

Disliked: Cleanliness
Hotel needs renovation.
Stayed 2 nights in Jul 2024

2/10 Terrible

Neha

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

4/10 Poor

Rajeev

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Good area.
Stayed 1 night in Jun 2024

8/10 Good

Rajeev

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
The property is in a nice area and close to shopping and recreational district.
Stayed 1 night in Jun 2024

10/10 Excellent

Sudha

Stayed 1 night in Apr 2024

8/10 Good

Caroline

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
A bit of an oasis in New Delhi
I mainly enjoyed my stay here. In fact I stayed here 12 years ago. The main issues I had were: I wasn't asked for pre auth on checking in. And had to pay for our late night drinks on arrival. I went back to reception and was able to pre auth for a specified amount. We checked out snd i paid for both rooms in cash/card as we were leaving India I wanted to use up our excess money. Thus was fine and we cleared our account the night before leaving. On handing in our cards at 6.00 a.m next day. Our payment was challenged. They kept us waiting about 10 mins thrn said it was ok! The attitude was very bad as if we were trying to cheat them! Finally- the hotel cars were pretty expensive. But the driver who collected us from NDLS was very good and met us st the door of our train. He got a good tip. The drivrr who took us to the airport questioned if we had already psid! However, the staff in the bar and dining room and coffee shop were really lovely and very helpful. The rooms weren't big - I didn't get an upgrade - but comfortable. Empty minibar. Poor/garden area is lovely and relaxing. The door staff were also very helpful.
Stayed 6 nights in Mar 2024

8/10 Good

Tim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel only a short taxi ride from all the sights. Staff helpful and friendly
Stayed 3 nights in Feb 2024

10/10 Excellent

Hemant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

2/10 Terrible

Manjit

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an absolutely shoddy hotel. The lobbynis lovely but do not let this deceive you. The rooms were disgusting and unclean. We were moved to another room but this was exactly the same absolutely disgusting. We complained to the staff and manager and they did nothing. Do not stay here.

4/10 Poor

Gursharan

Travelled with family and small children, Business traveller
Disliked: Cleanliness, property conditions & facilities
We booked deluxe premium room ...but room was so conjusted nd room is so suffocated
Stayed 1 night in Mar 2024

10/10 Excellent

vinay, Frisco

Travelled with family
Liked: Staff & service, amenities
The excellent location of the property compensates for the relatively smaller room sizes. Buffet breakfast and dinner was excellent with a lot of choices and good quality of food. The hotel lobby and other areas are tastefully decorated with Italian marble, statues and ceiling paintings. The hotel is very popular - it was full. Need to improve washroom cleanliness to make it equivalent to global standards. The hotel's system did not pick up that we had paid for the dinner buffets via our Expedia reservation; however, after discussing and the hotel manager checking, it was OK. Please increase size of your storage room for guest luggage.
Stayed 5 nights in Mar 2024

2/10 Terrible

Francois

Stayed 1 night in Feb 2024

8/10 Good

Niraj

Stayed 2 nights in Mar 2024

4/10 Poor

Saumitra

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
If you want access to all of Delhi’s key landmarks and don’t want to pay over the top - this is a good hotel. Sadly this is where I run out of nice things to say. The rooms are dated and dirty (there was mold in the Junior Suite that we had booked), breakfast is okay but seating is terrible and if you are in a large group I’d recommend going down early. The food for room service is overpriced and not enough value for money. I’d give this a miss.
Stayed 2 nights in Feb 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
A stunning hotel in Delhi. An amazing entrance lobby, lovely gardens with outside dining area & pool. A very comfortable room & a great view from our 10th floor room. Friendly & helpful staff. We even got a packed breakfast to go as we were checking out for an early flight.
Stayed 1 night in Mar 2024

10/10 Excellent

Nila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Nila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Satish

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay. Helpful staff. Close to most places to visit. Only issue was the room shower floor was sloped a lot and it felt unsafe to stand and shower. We had to be extra careful in the shower.
Stayed 7 nights in Feb 2024

2/10 Terrible

Ravinder

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Never again
What shall I say.. Worst ever stay I had in a hotel Rudeness is the mantra used by the hotel Let’s list some of the issues 1. Hotel building needs some love and care 2. Breakfast in the hotel is like war, and staff watches guests struggling with the coffee machine and they just walk away 3. Quality of the food .. is shocking, probably hotel is on a budget for the food 4 smelly rooms and corridors . Probably the carpets 5. No glasses in the room, when I asked for the glass and plates .. stuff was adamant that proving glasses in the room will cost .. lovely service from a hotel of this category 6. Bathroom gets flooded before you even start the shower 6. Beddings are terrible Well I made a promise to myself … NOT AGAIN
Stayed 2 nights in Feb 2024