6/10 Okay
sean
30 Nov 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying at the Leela Ambience Delhi
Convention hotel for 2 days at the end of a wonderful 15 day trip of India, having previously stayed at the Leela Palace in Delhi, I thought this would be a similar level, however not, they use the name but that's about it. My first impressions of the hotel got off to a bad start when i was told as soon as i arrived I didn't have breakfast included, when i clearly did. They finally said they would include, how nice of them,
considering I could have paid £100 less for the two nights with breakfast on Expedia, I was very tempted to cancel and move to the Leela Palace, maybe I should have. The room I got was a deluxe suite, which I must say is very lovely. The bed was very comfortable and I slept well. I would say the breakfast was very average, not that great to be fair. I have had better on my trip in cheaper properties. Today I went to have lunch in the Nosh cafe, which wasn't too bad, then I was told I have to pay now as I had a block on my room, I have traveled extensively round the world and stayed in very nice properties, it felt pretty crap to think I wasn't trusted and wouldn't pay my bill at the end, that's how I was made to feel. have one more day in this place, then I leave India, I really wanted the last two days to be memorable, however sadly not. I think overall this is a convention hotel and not in any way in the same level as the Leela Palace. If your looking for a nice relaxing stay, maybe chose the place instead.
sean
Stayed 2 nights in Nov 2024