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Palm Garden Hotel

3.0 star property

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Photo gallery for Palm Garden Hotel

Exterior
Exterior
Reception
Exterior
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Jl. Kesumasari 3 Sanur, Denpasar, Bali, 80228

Room options

View all photos for Family Room

Family Room | In-room safe, desk, laptop workspace, blackout curtains

Family Room

  • 90 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Deluxe Room, Garden View

Terrace/patio

Deluxe Room, Garden View

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

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About this property

Palm Garden Hotel

Hotel with free parking, steps from Sanur Beach
An outdoor pool, a restaurant and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk and a garden.
Palm Garden Hotel offers 19 air-conditioned accommodations with laptop-compatible safes and complimentary bottles of water. Rooms open to balconies or patios. This accommodation offers separate sitting areas. Guests can surf the web using complimentary wireless Internet access.

Rooms have partially open bathrooms. Bathrooms include a separate bath and shower and bathrobes. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Palm Garden Hotel. During your stay, you're just a quick walk from Sanur Beach. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, laundry facilities and a terrace
  • Steps from Sanur Beach and 12 minutes by car from Waterbom Bali
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An outdoor pool, a terrace, and a garden are also featured at Palm Garden Hotel. Limited free parking is available on a first-come, first-served basis.

This 3-star Denpasar hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7 AM to 10 AM.
On-site venue – This restaurant specialises in international cuisine.
Room service (during limited hours) is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily continental breakfast available 7 AM to 10 AM for a fee: IDR 75,000 to 90,000 for adults and IDR 75,000 to 90,000 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • TV with premium channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Palm Garden Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately IDR 75000 to 90000 for adults and IDR 75000 to 90000 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Palm Garden Hotel Sanur
Palm Garden Sanur
Palm Garden Hotel Denpasar
Palm Garden Denpasar
Palm Garden Hotel Hotel
Palm Garden Hotel Denpasar
Palm Garden Hotel Hotel Denpasar

Palm Garden Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 64 out of 155 reviews
Rating 8 - Good. 67 out of 155 reviews
Rating 6 - Okay. 19 out of 155 reviews
Rating 4 - Poor. 2 out of 155 reviews
Rating 2 - Terrible. 3 out of 155 reviews

8.2/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

eugene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely traditional resort, excellent location to the beach. Great value for $. We will be back!
Stayed 4 nights in Dec 2024

8/10 Good

Catherine

Stayed 2 nights in Oct 2024

8/10 Good

Malcolm

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay
Stayed 7 nights in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent small hotel, in prime location to beach, shops and restaurants
Stayed 3 nights in Oct 2024

8/10 Good

jacqueline, Kiama Heights

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is in a lovely area, the gardens are pretty and the breakfast was yummy. In the room, the bed was very comfortable but, the bathroom was so old and tired, as were the towels. The room could do with an overhaul.
Stayed 1 night in Oct 2024

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a small with everything in walking distance, Large clean rooms . Big pool and lovely gardens . The Staff are wonderful and will help with anything needed, its a lovely property
Stayed 2 nights in Sep 2024

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities
Lovid it once again ,stayed many times, always my go to place be back again soon...
Stayed 21 nights in May 2024

10/10 Excellent

John, Chang Wat Uttaradit

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff were great and extremely helpful. Great pool.
Stayed 10 nights in Apr 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Palm Garden have evcellent staff and the Hotel has all the offerings of other bigger hotels in the area. Easy stroll to the beach and very quiet.11/10
Stayed 20 nights in Mar 2024

2/10 Terrible

IAN JAMES

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Booked three weeks, checked out after 2 days and requested refund. Hotel and Expedia still advertise having a restaurant but it no longer exists. The hotel owner sold restaurant. Rooms are dirty and very dated. Staff are nice. They keep asking Chinese owner to do upgrades but he refuses. Hotel was decent enough to give refund for remaining weeks because staff know the hotel needs work.
Stayed 20 nights in Jan 2024

6/10 Okay

Mandy, Burnaby

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Cons: Property is in desperate need of repair. Everything is falling apart. An access panel (made of tile) fell off the wall with a loud bang while I was brushing my teeth. Freaked me out. Pros: Staff is friendly. Location is convenient.
Stayed 1 night in Sep 2023

10/10 Excellent

Michael

Stayed 10 nights in Aug 2023

10/10 Excellent

Krystyna

Stayed 3 nights in Jul 2023

8/10 Good

Colin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location near the beach. Staff friendly and helpful. Set in beautiful gardens.
Stayed 3 nights in Jun 2023

8/10 Good

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel located close to the beach and restaurants and gelato places.
Stayed 1 night in Jun 2023

2/10 Terrible

Stephen

Disliked: Cleanliness, staff & service, property conditions & facilities
The brathroon dirty water running on floor from A/C , A/C not working on tea or coffee making ,oniy tea or coffee if brough breakfast only stayed one night
Stayed 8 nights in Jun 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable good sized room, close to the beach and restaurants at a very affordable price.
Stayed 2 nights in May 2023

10/10 Excellent

Melissa

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I love everything about Palm Gardens the staff, the gardens, the rooms are huge and comfortable the location is spot on. I’ve stayed 3 times so far and have another stay planned.
Stayed 12 nights in May 2023

8/10 Good

Andrew

Stayed 5 nights in Dec 2022

10/10 Excellent

Clive

Travelled with partner
Liked: Staff & service
Relaxing and friendly, great for older couples
Stayed 7 nights in Mar 2023

6/10 Okay

Peter

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
We liked the staff and the walkability to the beach and main streets, easy access to lots of restaurants. We knew the room was Bali "old style" which we like but the ground floor room C4 we had was not pleasant. There was no duvet, just a top sheet with two awful mismatched, ancient orange blankets. The fridge was old and looked it, the door was rusty and it needed defrosting, just overall it was a grubby room. Not sure what the other rooms were like but the hotel was full so its a popular place. We had friends that had stayed there previously and they liked it, so maybe COVID has had an impact. Its a shame because its in a fabulous spot and the staff were lovely. We didn't complain, it is what it is and we had paid when we arrived. If they changed the bedding, cleaned the bathrooms up it would be a gamechange.
Stayed 5 nights in Feb 2023

8/10 Good

Nicholas

Stayed 1 night in Feb 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place
I really liked it here. I was traveling alone and looking for a nice getaway that wasn't too expensive. This place was an amazing price for all you get. The location was close to a lot of great restaurants which was awesome, and the place was really clean and beautiful. The staff were also very friendly and helpful, and the breakfast was excellent.
Stayed 8 nights in Dec 2022

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean quiet pleasant. Nice pool. Close to beach.
Stayed 2 nights in Nov 2022

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A rare traditional hotel, not one of those new box hotels. Garden and walkways lovely,pool lovely, the hotel small and quiet and next to beach and supermarket 5 minutes away. Would stay there again if in sanur
Stayed 7 nights in Nov 2022