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Svarna Hotel Sanur

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Svarna Hotel Sanur

Beach nearby
Outdoor pool, a waterfall pool, pool loungers
Exterior
Interior
Exterior

Reviews

7.8 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Room service
  • Pool
  • Housekeeping
  • Laundry
  • Parking included

Explore the area

Map
Jl. Danau Tamblingan, No. 50, Denpasar, Bali, 80361
  • Sanur Night Market
    4 min walk
  • Sanur Beach
    7 min walk
  • Street Cafe
    1 min walk
  • Denpasar (DPS-Ngurah Rai Intl.)
    28 min drive

Room options

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Minibar, in-room safe, desk, blackout curtains

Deluxe Double or Twin Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Minibar, in-room safe, desk, blackout curtains

Superior Double or Twin Room

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

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About this property

Svarna Hotel Sanur

Hotel with free parking, a short walk to Sanur Beach
Along with an outdoor pool, this smoke-free hotel has a restaurant and concierge services. Free WiFi in public areas and free self parking are also provided. Other amenities include dry cleaning, a 24-hour front desk and tour/ticket assistance.
Svarna Hotel Sanur offers 20 air-conditioned accommodations with minibars and a safe. Premium satellite televisions are provided. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and hairdryers can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Svarna Hotel Sanur, you're just a quick walk from Sanur Beach. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes bicycles to rent
  • Just a 1-minute drive from Sanur Beach and 15 minutes from Kuta Beach
  • Airport shuttle service available for a fee
There's a restaurant on site. WiFi is free in public spaces. An airport shuttle (available on request) is available for a fee. An outdoor pool, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Svarna Hotel Sanur. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Denpasar hotel is smoke free.

Svarna Hotel Sanur has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Indonesian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) on request
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • A restaurant

Things to do

  • Bicycle rentals
  • Outdoor pool
  • TV in common areas
  • Waterfall pool

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers

Spa

  • Massage

Accessibility

  • Tile flooring in room

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Svarna Hotel Sanur offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Property is also known as

Svarna Hotel Sanur Hotel
Svarna Hotel
Svarna Hotel Sanur
Svarna Sanur
Svarna Hotel Sanur Bali
Svarna Hotel Sanur Denpasar
Svarna Hotel Sanur Hotel Denpasar

Svarna Hotel Sanur Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 19 out of 77 reviews" "
Rating 8 - Good. 36 out of 77 reviews" "
Rating 6 - Okay. 13 out of 77 reviews" "
Rating 4 - Poor. 7 out of 77 reviews" "
Rating 2 - Terrible. 2 out of 77 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Ronald Frank

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
smelly drains in the bathroom toilet area
Stayed 15 nights in Jun 2024

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great people
Stayed 2 nights in May 2024

8/10 Good

Geoffrey

Stayed 2 nights in Feb 2024

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in a convenient location
Great hotel in a good location close to everything. The staff are friendly and helpful and the rooms are cleaned thoroughly each day. Will definitely stay again.
Stayed 9 nights in Dec 2023

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value accommodation in a good area near Sindhu Night Market. The friendly and professional staff made my stay even better. I will definitely stay here again!
Stayed 7 nights in Nov 2023

10/10 Excellent

John, PERTH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great little hotel has the lot and will be back again
Stayed 7 nights in Apr 2018

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Anthony

Okay but there are better options in Sanur
Prices for Svarna are moderate but there are, in my opinion, better options around for a similar price. The place doesn't have any real Balinese character. There's nowhere to sit outside your room so you're stuck inside but there's only the bed or a writing desk and chair to sit on. The Hotels.com hotel information indicated there were bathrobes and a turndown service but there were neither. The Hotels.com site also advises there is a balcony but there isn't - it's just a veranda for everyone to walk along to get to their rooms. The room itself is generally fine - reasonably sized with good storage in the wardrobe which includes a safe (at floor level which makes it difficult to access). Good sized small fridge is provided. The lighting is okay although there aren't any proper reading lights and there are no bedside switches to turn lights on or off which is a bit of a pain at night. The bathroom is adequate though could do with some shelf space for putting your toiletries, etc. The pool area, while relatively small, is okay for a quick dip. There are three pool lounges on the deck. The staff at Svarna seem friendly enough but not always that efficient although I didn't have a lot of interaction with them. The hotel's location is one of its best features as it is close to just about everything you need or are likely to do in Sanur including the beach, shops and restaurants. Having a proper money changer (MPB) out the front of the hotel is handy too.
Stayed 9 nights in Jul 2017

8/10 Good

Garry S

Liked: Room comfort
Disliked: Staff & service
Decent hotel that falls far short of its potential
This little hotel has the potential to be a great stay however it will never happen while it is being run by untrained, unsupervised young adults with little concern for customers. Our room is only 6 - 8 mtrs from reception and due to the open courtyard sound travels well there. We were often woken up early by noisy gossip and chatter from staff talking to each other across the courtyard and from floor to floor with no regard for people sleeping. 2 Nights before leaving I had to get out of bed in my pyjamas and cross to reception to ask the two guys on duty to shut up. It was 1am in the morning and these two were having a loud conversation. Next morning the girls were doing the same right outside our door at 7am. These untrained 'kids' have no idea how to thoroughly clean a room. Cleaning is superficial and we had to ask several times for water or toilet paper or soap from reception because whoever cleaned our room 'forgot'. The 'free wi-fi' needs a booster as it is unreliable. Also the hot water system was awful taking 5 - 7 minutes from turning on till it got warm enough to shower. Besides all that our room was large and the hotel well positioned. The staff do help when asked to. our bed was a king and comfortable. All facilities were good and working (except the HWS and a patchy wi-fi). Price was reasonable. The rooftop pool is great and private but could do with a thorough vacumming. Over all a decent hotel that falls far short of it's potential.

8/10 Good

Gav, Australia

Liked: Cleanliness, property conditions & facilities, room comfort
Great value
Great value hotel room was huge and clean staff were very helpful but a bit slack sometimes. I stayed for 26 nights and really enjoyed it here central to everything in Sanur

8/10 Good

Mary, The Hague

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sanur perfect for beach, shops and wellness
Great budget hotel, staff very helpful and a nice private swimming pool.

2/10 Terrible

Mark Stephens, Svarna Hotel, Sanur, Bali

Disliked: Cleanliness, staff & service, property conditions & facilities
Poor Service
Pathetic service due to poor management. Personnel nice but poorly trained. Need key to keep power/A/C on. Got extra key for this, but after 3 days they began to take this key. They would deny, arguements began and continued for days. Would tell me roommate had both keys, a lie, so, no power. After an hr. of much unhappiness on my part one night, magically, they produced electronic key for power but would not code for room access. Stay tuned, for this worst hotel experience of my life. Place does have potential under proper management. Room is spacious, bed is comfy, there is a fridge, but, bathroom needs proper cleaning/disinfecting and lighting to see in mirror is poor. There is a room safe but it's not bolted down. How dumb can you be? Bottom line, if not for their cheapness with the power, ok place for price. But, I'm ready to move to another hotel to escape the extreme agravation.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Close to everything
This hotel is good if you are wanting to get onto the boats to Lembongan island as it is very close and the reception is open late as we arrived at 1.30am.

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Peter, Darwin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very very disappointing - would not recommend
Very disappointing experience. Booked 10 nights but left after first night. Firstly the pool-disgusting - green, mouldy, unsanitary and would not use. Room - The bathroom was not cleaned thoroughly, dirty walls. The towels were very old and stained. The bed sheet was stained and the quilt cover had big dirty brown stains on it. Filthy. Very unsanitary. Only good thing was that the room was large with a safe. Very poor lighting in the room. TV only in Indonesian.Breakfast very basic and not filling only tea/coffee otherwise pay for other. The staff were friendly but the lack of English made things more difficult. We travel to Bali a few times a year and enjoy trying new accommodation places. Our holidays in Bali are about swimming and relaxing so the morning after the first night we asked to speak with a manager to leave and get a refund but was told he was not on sight. We spoke to him on the phone but he said he cannot allow any refund. We still left and checked into another complex down the road and payed for 9 nights. Came back the next day to try again and he was still not there. We contacted our daughter in Australia who called Hotels.com and a wonderful staff member there contacted a higher manager for this hotel who was disappointed that our needs had not been dealt with appropriately and he authorised an 8 day refund out of our 10 nights paid so we only missed out on one nights refund.We were happy with this result and it covered most of our new accommodation.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Svarna, its okay
Staff very good. A simple, clean, quiet, small B & B type place. Minimal outdoor space within the Svarna Hotel. Breakfast as mentioned by other travellers is basic and limited but suffices too kick start the day.

6/10 Okay

Robert, Adelaide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location close to all facilities. Beach restaurants 1 street away. Set back from Main Street so nice and quiet at night. Staff super friendly and happy to help out with all our needs. Safe parking for our hired scooters. Only down side was pool was out of action, was being repaired due to leak, would have been nice to cool off after a day out. Overall would stay again without hesitation.

8/10 Good

Anne, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean,modern, value for money accomodation
This is my second visit and a first for my sister. The room was very clean upon arrival. We only stayed for one night as we had to make our way for our ferry to Nusa Lembongan. All in, this place is value for money. We did not expect to have breakfast provided but it did! Simple choice of breakfast yet satisfying.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location for seminyak with really friendly staff, our room was right next door to the reception so it was noisy with phone ringing and new arrivals also the roof top pool is nice but the sun beds are very tightly fitted around the pool!

10/10 Excellent

sylvie, Gibsons

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for overnight stay
Excellent hotel and great value. 10 min. Walk from beach, lots of restaurants and shops. Very quiet,away from the street. Modern and very clean. Staff very helpful, Breakfast average. Would recommend without hesitation.

8/10 Good

darcy, Perth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
quick stopover
just a quick stopover this time but svarna is always a nice place to be good location and friendly staff stayed a few times and never a reason to complain.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hotel
I would recommend very tidy nice shower nice rooftop pool one of the cleaner places I stayed in bali

6/10 Okay

brian russell, AUSTRALIA

Liked: Cleanliness, property conditions & facilities, room comfort
snowballs
No minibar bad lighting small bottled water they must put ladder into pool which was dangerous without i cut hand trying to get out. A child would not be able to get out. Breakfast is next door and not buffet i paid solo $ 16 extra when i booked for max two eggs and a little salad young man on desk good

8/10 Good

Rene, Perth, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
centrally located to beach, shops and restaurants
very pleasant stay, accommodating staff, shame there is no outdoor area to sit and relax apart from the pool area, would stay there again....

6/10 Okay

Verified traveller

Liked: Cleanliness