Comfort Suites Castle Rock

2.5 star property

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Photo gallery for Comfort Suites Castle Rock

Premium bedding, desk, laptop workspace, iron/ironing board
Indoor pool
Lobby
Exterior
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Pet-friendly
  • Gym

Explore the area

Map
4755 Castleton Way, Castle Rock, CO, 80104
  • Outlets at Castle Rock
    ‪11 min walk‬
  • Red Hawk Ridge Golf Course
    ‪4 min drive‬
  • Castle Rock City Hall
    ‪6 min drive‬
  • Denver, CO (APA-Centennial)
    ‪16 min drive‬

Room options

Suite, Multiple Beds, Non Smoking

  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

Suite, Multiple Beds, Non Smoking

  • 39 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

Business Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Upgrade)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking (Pet Friendly)

  • 39 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Business Suite, 1 King Bed with Sofa bed, Non Smoking (Pet Friendly)

  • 39 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

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Comfort Suites Castle Rock Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 432 out of 1003 reviews
Rating 8 - Good. 324 out of 1003 reviews
Rating 6 - Okay. 157 out of 1003 reviews
Rating 4 - Poor. 52 out of 1003 reviews
Rating 2 - Terrible. 38 out of 1003 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Jinna

Many things went wrong. Expedia was the worst. I tired to change the date of a non refundable reservation. Expedia informed me that they would change the reservation, but the hotel manager had to approve the change. Expedia sent an email to the manager. I talked to the manager who said they did not receive anything from Expedia. I asked the manager if I did not check in the first night would I still have a reservation for the second night? She informed me that I would. I arrived the second night and was told I did not have a reservation. The clerk informed me that they only charged Expedia for one night since I didn't show up to check in and canceled the second night. He said he wasn't sure if Expedia would reimburse me for any of the nights. If I wanted to stay I would have to pay him since he only charged Expedia for one night. I'm not sure why the hotel canceled the second night of the reservation? I was told by the manager I would still be able to use the second night. After looking at the facility I was fine not staying at this hotel.
Stayed 2 nights in Nov 2024

6/10 Okay

Samantha

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Nov 2024

10/10 Excellent

Lucas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yay
Stayed 1 night in Nov 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beds were so comfy! Hot tub was hot and jets were good. Breakfast was good enough. Just a quick local couples night away and it was good for that. Overall better than we expected.
Stayed 1 night in Oct 2024

10/10 Excellent

James

Stayed 1 night in Sep 2024

6/10 Okay

Juli

Travelled with family
Disliked: Property conditions & facilities
Unimpressed
The hotel needs some TLC. Looked a little dinghy.
Stayed 3 nights in Oct 2024

6/10 Okay

Teresa

Liked: Staff & service
Property was in need of repair. The carpeting in my room between the bath and room had worn away, and unfortunately I managed to step on a carpeting tack because of this issue. Hair dryer hadn't been cleaned, and handle was covered in some type of makeup and it didn't appear as though the bathroom faucet had been wiped off with water or whatever on it. One closet door was off the rail, so it wouldn't slide open, almost making the closet unusable.
Stayed 5 nights in Sep 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, room comfort
Highly recommend this hotel for it's friendly and helpful staff, quiet safe location and proximity to shopping, restaurants,etc. The room was clean with comfortable beds. Great price too!
Stayed 1 night in Oct 2024

6/10 Okay

Jeffrey

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Meh.
The room was comfortable, but the property itself showed its age. The breakfast was standard fair. Nothing special. When I checked in, there was a young man tweeking in the front of the hotel. I reported to front desk and they said they would check him out. I saw him the next morning at breakfast.
Stayed 1 night in Sep 2024

2/10 Terrible

Stephanie

Travelled with family
Stayed 2 nights in Sep 2024

8/10 Good

Stephen

Travelled with family
Liked: Amenities, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

TONI

Stayed 2 nights in Aug 2024

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 1 night in Sep 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Sep 2024

10/10 Excellent

Sharon

Stayed 1 night in Aug 2024

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property, nice staff.
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Amber

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It was great for a weekend away, but the shower did not work. We are tall people, so we couldn't use the bath. Thank goodness for truck stop showers.
Stayed 3 nights in Aug 2024

8/10 Good

Alex

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

PATRICIA A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room very comfortable. Hot breakfast selection & fresh fruit. Will stay again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Amanda

Stayed 1 night in Aug 2024

10/10 Excellent

Shanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Katie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024