4/10 Poor
Rachel
Travelled with family
2 Nov 2024
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Invasion of privacy!
We said two nights. First night was ok until we had to sleep even though it was clear from the parking lot that there were plenty of rooms open they put us next to a joined room with a stranger next to ours. So we could hear everything going on next to us. Couldn't get any sleep that night between hearing our neighbor and the stuffy rooms AC we had to put in despite it being end of October. Next day two men workers knocked on our door and then knock loudly only to say they HAD to come in our room to test the fire alarms with smokers and just came it to do so. I asked for a late check out time being noon. Maid knocked on our door at 11:14, couldn't speak English used a phone and Google translate asking what time we were leaving at. I had to repeat myself and say we got a late check out, that is at noon ( I hate pictures of texts). Then at 11:30 they announced over their intercom that they would bring doing a fire alarm test in five minutes and that it would only last 10 minutes, if longer than it was a real fire. We started to leaving at that point but the rest lasted at least 15 min. To where I came to the front desk and some little girl said I already checked you out. And then quickly went to the guy behind me who said he was checking in. All while the fire alarm was still going off. I will never come back again. We even ate at the restaurant where they heavily over salt there food. I have photos of text messages to show but this site is not letting me. 😔
Rachel
Stayed 2 nights in Oct 2024