The Brown Palace Hotel and Spa, Autograph Collection

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Brown Palace Hotel and Spa, Autograph Collection

3 bars/lounges
View from property
Property amenity
Grand Suite, 1 King Bed, City View | Premium bedding, down duvets, in-room safe, desk
View from property

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Spa
  • Bar
  • Room service
  • Air conditioning
  • Housekeeping
  • Gym

Explore the area

Map
321 17th St, Denver, CO, 80202
  • Paramount Theater
    3 min walk
  • 16th Street Mall
    4 min walk
  • Civic Center Park
    5 min walk
  • Denver, CO (DEN-Denver Intl.)
    31 min drive

Room options

Classic Room, 1 Queen Bed, City View

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Signature Room, 1 King Bed, City View

  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Grand Suite, 1 King Bed, City View

  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, City View

  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

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About this property

The Brown Palace Hotel and Spa, Autograph Collection

Luxury Denver hotel in Downtown Denver with 3 restaurants
This smoke-free hotel features 3 restaurants, a full-service spa and 3 bars/lounges. Additionally, a fitness centre, a 24-hour business centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
The Brown Palace Hotel and Spa, Autograph Collection offers 241 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down duvets and premium bedding. LCD televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, dressing gowns, designer toiletries and complimentary toiletries.

In-room wired and wireless Internet access (Wi-Fi speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at The Brown Palace Hotel and Spa, Autograph Collection. During your stay, you're just a quick walk from 16th Street Mall. Features include 3 restaurants, 3 bars and a full-service spa.
  • Options for a bite to eat or a relaxing drink include 3 restaurants, a coffee shop and 3 bars/lounges
  • WiFi and wired Internet for a fee
  • Valet parking available for a fee
  • Indulge with facials, aromatherapy or Swedish massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Just a 4-minute walk from 16th Street Mall and 10 minutes on foot from Colorado Convention Center
  • Dogs welcome for a fee
The Brown Palace Hotel and Spa, Autograph Collection offers its guests a full-service spa and a fitness centre. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 3 bars/lounges.

Business amenities include a 24-hour business centre and 19 meeting rooms. Event space at this hotel measures 31470 square feet (2924 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury The Brown Palace Hotel and Spa, Autograph Collection. For a fee, parking is available.

This 4.5-star Denver hotel is smoke free.

The Brown Palace Hotel and Spa, Autograph Collection has 3 restaurants on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night); wired internet (surcharge)
  • In-room WiFi speed: 50+ Mbps

Parking and transport

  • Valet parking on site (USD 59 per day; includes in/out privileges)

Food and drink

  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Full-service spa
  • Gym
  • Piano
  • Shopping

Family friendly

  • Free cot

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 19 meeting rooms
  • 24-hour business centre
  • 31,470 square feet of conference space

Outdoors

  • Garden

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2 AM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 150.00
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 125 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 14.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per night (rates may vary)
  • Valet parking fee: USD 59.00 per day (in/out privileges)
  • Pet fee: USD 125 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 150.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Brown Palace Autograph Collection
Brown Palace Autograph Collection Denver
Brown Palace Hotel Autograph Collection
Brown Palace Hotel Autograph Collection Denver
Brown Palace Autograph Collection
The Brown Palace Hotel and Spa, Autograph Collection Hotel
Brown Palace Hotel Autograph Collection Denver
Brown Palace Hotel Autograph Collection
Brown Palace Autograph Collection Denver
The Brown Palace Hotel and Spa, Autograph Collection Denver
Hotel The Brown Palace Hotel and Spa, Autograph Collection
The Brown Palace Hotel and Spa, Autograph Collection Denver
The Brown Palace Hotel Spa Autograph Collection
Brown Autograph Collection

The Brown Palace Hotel and Spa, Autograph Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 635 out of 1005 reviews" "
Rating 8 - Good. 184 out of 1005 reviews" "
Rating 6 - Okay. 100 out of 1005 reviews" "
Rating 4 - Poor. 49 out of 1005 reviews" "
Rating 2 - Terrible. 37 out of 1005 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Hilarie

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The AC didn’t work, but was fixed quickly. The water was turned off over night but didn’t cause a problem.
Stayed 1 night in Aug 2024

10/10 Excellent

Gladys

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was absolutely beautiful you could see the history in the hotel. Staff was incredible and I would recommend your hotel to family & friends…
Stayed 2 nights in May 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel me and my lady had an amazing time. I can check it off my bucket list.
Stayed 1 night in Sep 2024

10/10 Excellent

Christopher J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous old and Fun
What a fabulous old hotel,built by the Brown fortune, this is a beautifully stylish hotel dating back to the 1800’s. A blast from the past.
Stayed 3 nights in Sep 2024

10/10 Excellent

Gregory, Abingdon

Liked: Amenities
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Stayed 3 nights in Sep 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room, hotel, service. Really enjoyed our stay.
Stayed 3 nights in Sep 2024

10/10 Excellent

Mong Kieu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Peggy, Malba

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the area. Easy walking and parking.
Stayed 1 night in Sep 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff and service!! Very attentive! Beautiful historic hotel!
Stayed 3 nights in Sep 2024

8/10 Good

James

Liked: Cleanliness, staff & service
Could not adjust AC in room and room is very cold
Stayed 2 nights in Sep 2024

4/10 Poor

Robert, Calgary

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Water was off the night we arrived, for a maintenance job. Carpet in hallway was soaking wet, with a noisy fan that blew all night. Next day the water was brown for a long time. Toilet leaked on my clothes. We got moved (to a smaller room). Bed in new room was the squeakiest ever. Water in both taps was hot. Got charged for internet (despite being a Marriott member). Eventually the bill was settled, by email later. Quaint hotel, historical, but a bit tired, and not the service I’d expect for the cost. Maybe we were just unlucky
Stayed 2 nights in Aug 2024

8/10 Good

Bruce

Stayed 2 nights in Aug 2024

8/10 Good

kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great weekend getaway!
Wonderful stay for a weekend getaway!! Hotel is historical and beautiful throughout. Area is great and staff were friendly. Rooms were spacious as well as the bathroom/shower.
Stayed 2 nights in Aug 2024

4/10 Poor

Derek

Travelled with family
Liked: Staff & service
Still awaiting feedback from the hotel after 2 discussions (once at checkout and 2 days later after returning home). Neither resulted in action We went the hotel for our 21st anniversary and stayed in a room where the door wouldn’t shut without significant effort and it wasn;t really comforting when maid attendant told us to make sure to push hard to close it becuase recently some homeless folks had got in the hotel and sleep there overnight. The best however was the 2x during our stay the water was turned off from 12-6am and as we departed Monday morning, the water we did have turned brown causing my wife to throw up while brushing her teeth before we left. Hotel said after my last call that they would contact us via email and we’ve yet to hear from them whatsoever. Quite a disappointment for a world class hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Adam

Stayed 1 night in Aug 2024

6/10 Okay

Robin

Travelled with partner
Check in was OK/So So. Pretty slam back you're checked in. No welcome, No eye contact from person at front desk. Here's 2 keys. Room was a bit OK/So So side. Bathroom was missing a door on vanity, large chip in wood and the other door on vanity fell off on its own while we were there. Water shut off 12pm-early AM hours timing seemed odd. No housekeeping on 1st day. Had to track down housekeeping in the hall to ask for towels only to be told we had to call front desk. Room didn't seem to look same as what was shown on website. Maybe we were in the Expedia "wing" at the Brown Palace ? Fan in hallway running to dry water damage for few days ? Can't recall encounters with anyone very friendly. Were excited about staying in the historic hotel, but wouldn't recommend. Just "meh".
Stayed 3 nights in Aug 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an incredible stay! Such a special hotel. So much history and beauty. The staff was increible. Th young lady at the front desk ( Allisa ) went above and beyond making our stay so special. We will surely come back next time we're visiting Denver!
Stayed 2 nights in Aug 2024

8/10 Good

JoAnn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Brown Palace is an incredible hotel with lots of history. I very much enjoyed the tea. It is certainly up there with some of the best. I did wish the hotel had a cafe where I could get a light snack. My appetizer-size crab cake and glass of wine was quite overpriced but my only choice since I didn’t need a full dinner since I had eaten lunch out earlier in the day.
Stayed 1 night in Aug 2024

10/10 Excellent

Fredrick

Stayed 1 night in Aug 2024

10/10 Excellent

Katherine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
All in all an amazing hotel with great character. Rooms exceptionally clean. I would say the showers were small and a bit too much water with a rainfall and regular showerhead in a tiny shower. Other than that, dining, experience and all was amazing
Stayed 3 nights in Aug 2024

10/10 Excellent

Eric

Stayed 2 nights in Aug 2024